Director of customer experience Work, Jobs in Milton Keynes, Eng (with Salaries)

Head of Marketing & Customer Growth
Wed2B UK and ROI —Milton Keynes
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Marketing
Quick apply
12d
Director of Technology and Operations
FCDO Services —Hanslope
- £81,000 - £117,800 a year
- Full-time
- Computer Science
- Presentation skills
- IT
14d
Travel Manager
BSI —Milton Keynes
- £51,600 - £64,500 a year
- Full-time
- English
- Communication skills
- Negotiation
- Annual leave
- Bereavement leave
6d
Director - TISSL
ClearCourse —Milton Keynes
- Full-time
- Hybrid work
- Hospitality
- Salesforce
- Hotel
- Employee discount
Quick apply
Key Account Director
BidvestNoonan —New Duston
- Up to £57,312.72 a year
- Full-time
- Bachelor's degree
- Travel
- Contracts
Quick apply
Corporate Strategy Officer
NHBC —Milton Keynes
- £45,000 - £53,000 a year
- No degree
- In-person
- Communication skills
- Annual leave
- Employee discount
Client Development Director
BCD Travel —Milton Keynes
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Sick pay
7d
Personal Assistant
Scania —Milton Keynes
- From £35,000 a year
- Temporary
- Hybrid work
- Travel
- Organisational skills
- Up to 25% travel
- Annual leave
- Employee discount
7d
Interim Marketing Director
Personal Group —Milton Keynes
- £90,000 - £100,000 a year
- Analysis skills
- Leadership
- Communication skills
Quick apply
1d
VP Enterprise Growth
Bright Horizons —Northampton
- From £99,000 a year
- Full-time
- Hybrid work
- Sales
- Master's degree
- Business development
- Employee discount
Quick apply
8d
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Bachelor's degree
- Driving
Quick apply
Head of Finance / Finance Director
Dawsongroup —Milton Keynes
- Full-time
Quick apply
7d
B2B Campaign Manager
Return on Investment Ltd —Milton Keynes
- Full-time
- Hybrid work
- Project management
- Annual leave
- Gym membership
Quick apply
Head of Governance & Customer Disruption
easyJet —Luton Airport
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Computer networking
- Annual leave
5d
Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Management
- Travel
- Organisational skills
Stategic Sales Property
BauWatch Group —Northampton
- £60,000 - £90,000 a year
- Full-time
- Hybrid work
- Sales
- English
- Business development
8d
Strategic Finance Business Partner (Capital & Projects)
North Northamptonshire Council —Kettering
- £72,383 - £77,041 a year
- Employee assistance programme
General Manager (People) - Market Hall
Future Wolverton —Milton Keynes
- £35,000 a year
- Full-time
- Management
- First Aid Certification
- In-person
- Annual leave
Quick apply
Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Milton Keynes
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Front of House & Client Experience Manager
Belle and Bee Beauty —Baldock
- £30,000 a year
- Part-time
- Hospitality
- Management
- Sales
- Free parking
Quick apply

I want to receive the latest job alerts for director of customer experience in milton keynes, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of customer experience jobs near milton keynes, eng

Head of Marketing & Customer Growth

Wed2B UK and ROI -
Milton Keynes

Quick apply

Job details

Permanent | Full-time
£65,000 - £75,000 a year
12 days ago

Qualifications

SEO
AI
Marketing

Full job description

UK & European CRM, Digital Performance, E-commerce & Customer Journey

Location: Milton Keynes Central Office, MK13 8PE / Hybrid

Salary: £65,000-£75,000 DOE

Contract: Permanent, full time

Reports to: Managing Director

Help shape the next stage of Europe's leading bridal retailer

wed2b is Europe's leading off-the-peg bridal retailer, helping thousands of brides every year find their dream dress through a unique, high-volume, high-experience retail model.

With stores across the UK, Ireland, Belgium, the Netherlands and Germany, we are entering an exciting new phase of growth and transformation. Over the year ahead, we will be developing major customer journey, digital discovery, CRM, AI, store experience and innovation projects designed to reshape how brides discover, choose and buy their wedding dress.

We are now looking for a Head of Marketing & Customer Growth to lead our marketing function and help turn this ambition into measurable commercial performance.

The opportunity

This is a key leadership role reporting directly to the Managing Director.

We are looking for a hands-on, commercially minded marketing leader who understands how marketing activity turns into customer demand, web engagement, enquiries, store footfall, CRM performance and ultimately sales.

This is not a traditional brand-only marketing role. It is a growth, performance and customer journey role for someone who can connect the dots across paid media, SEO, CRM, website, content, social, e-commerce, agencies, data, stores and customer experience.

You will lead the marketing team, manage specialist agencies, work closely with Retail Operations, Customer Care, Design & Merchandising, IT & Innovation, and become the clear point of accountability for marketing performance across the UK and European markets.

What you'll own

The overall marketing plan across paid, organic, CRM, website, content, social, PR and customer journey activity.
UK and European marketing performance across multiple territories, stores and customer behaviours.
Paid media and SEO agency management, with clear commercial accountability.
CRM strategy, segmentation, lifecycle journeys, customer communication and automation.
Marketing data, attribution, GA4 reporting and insight that helps the business make better decisions.
Website and digital experience improvements that support customer discovery and store visits.
Practical use of AI and automation to improve marketing workflows, reporting, segmentation and campaign delivery.
Cross-functional collaboration with Retail Operations, Customer Care, Design & Merchandising, IT & Innovation and external partners.
Clear reporting to the Managing Director and senior team on what is working, what is not, and what needs to change.

What we're looking for

You will probably be a proven Head of Marketing, Senior Marketing Manager, Digital Marketing Lead or Customer Growth leader from a B2C, retail, e-commerce, multi-site or customer journey-led business.

You will bring:

Strong working knowledge of paid search, paid social, SEO, CRM, analytics and website optimisation.
Experience managing paid media and SEO agencies with confidence and commercial challenge.
A strong understanding of customer journeys, attribution, segmentation and lifecycle marketing.
The ability to turn data into clear priorities and practical action.
Experience leading a marketing team and working with creative, content and digital specialists.
Confidence working directly with senior leaders and other Heads of Department.
Curiosity about how customer behaviour varies by market, territory, channel and store catchment.
A practical interest in AI, automation and marketing technology.
The ability to balance brand, content and creativity with performance, accountability and commercial results.

European or international marketing experience would be a strong advantage, particularly in retail, fashion, bridal, lifestyle, e-commerce or another customer journey-led sector.

You'll thrive here if you are

Commercial, analytical and detail-focused.
Hands-on and comfortable getting into the numbers.
A strong marketing generalist who understands how all channels connect.
Confident challenging agencies and internal assumptions.
Clear, direct and accountable.
Comfortable in a fast-moving entrepreneurial business.
Motivated by measurable improvement, not vanity metrics.
Creative enough to understand brand and content, but not looking for a purely creative direction role.

Why join wed2b?

This is a rare opportunity to take ownership of a marketing function at a meaningful point of change.

You will be joining a market-leading UK & European bridal retailer with a powerful physical store estate, a distinctive customer proposition and significant opportunity to improve how we use data, CRM, digital marketing, AI and customer journey thinking to drive growth.

For the right person, this is a chance to build the marketing engine for the next stage of wed2b.

Apply

If you are a commercially minded marketing leader who wants real ownership, broad responsibility and the opportunity to make a visible impact, we would love to hear from you.

Quick apply

Refine Your Search

director of customer experience jobs in milton keynes, eng

Head of Marketing & Customer Growth

Director of Technology and Operations

Travel Manager

Director - TISSL

Key Account Director

Corporate Strategy Officer

Client Development Director

Personal Assistant

Interim Marketing Director

VP Enterprise Growth

Property Manager

Head of Finance / Finance Director

B2B Campaign Manager

Head of Governance & Customer Disruption

Service Manager - Milton Keynes

Stategic Sales Property

Strategic Finance Business Partner (Capital & Projects)

General Manager (People) - Market Hall

Business Development Manager (BDM) - Milton Keynes - Circa 41k Package - 53k OTE Uncapped

Front of House & Client Experience Manager

I want to receive the latest job alerts for director of customer experience in milton keynes, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected