Head of client services Work, Jobs in Milton Keynes, Eng (with Salaries)

Head of Client Services
Vets for Pets —Northampton
- Up to £45,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
- Employee discount
7d
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Executive Personal Assistant
Urban Automotive —Milton Keynes
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Head of Fire
Zeta Compliance Services Ltd —Bicester
- Full-time
- Remote
- Management
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Head of Debt Delivery
MaPS —Bedford
- £100,000 a year
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
4d
Travel Sales Consultant
Trailfinders —Milton Keynes
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Travel Manager
BSI —Milton Keynes
- £51,600 - £64,500 a year
- Full-time
- English
- Continuous improvement
- Communication skills
- Annual leave
- Bereavement leave
Head of Marketing
Wireless Logic mdex GmbH —Milton Keynes
- Hybrid work
- Leadership
- Communication skills
Deputy Principal - Property
Milton-Keynes-Council —Milton Keynes
- £60,637 - £64,412 a year
- Leadership
- Annual leave
- Employee discount
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
3d
Head Of Restart Programme
TCHC Group —Aylesbury
- £44,000 - £45,000 a year
- Full-time
- Business development
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Client Services Specialist
Video Inn Production Limited —Northampton
- £25,500 - £30,000 a year
- Full-time
- Customer service
- Continuous improvement
- In-person
- Employee assistance programme
Quick apply
Head of Compliance (Bank member)
NHSProfessionals —Hemel Hempstead
- £70,000 a year
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Lateral
Evolve AI Ltd —Milton Keynes
- £400,000 - £500,000 a year
- Full-time
Quick apply
Purchasing Manager
TVS Supply Chain Solutions —Banbury
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Commercial Contracts Manager
Pluxee —Milton Keynes
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- AI
- Annual leave
- Employee assistance programme
Commercial Sales Assistant
IWS Group —Milton Keynes
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- AutoCAD
- ERP systems
- Work from home
- Employee assistance programme
Quick apply
QHSE Compliance Officer
Glendale Countryside Ltd —Milton Keynes
- £38,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Gym membership
1d
Assistant Installation Manager
IWS Group —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Mentoring
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply

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head of client services jobs near milton keynes, eng

Head of Client Services

Vets for Pets -
Northampton

Apply Now

Job details

Full-time
Up to £45,000 a year
7 days ago

Benefits

Free flu jabs
Discounted gym membership
Employee discount

Qualifications

Client engagement
Complaint handling
Performance management
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Professional development mentoring
Customer interaction
Leadership
Team motivation leadership
Communication skills

Full job description

At Northampton Vets for Pets Hospital we're committed to delivering exceptional care, not just for our patients, but for every client who walks through our doors. As a busy 24-hour veterinary hospital, we're looking for an experienced Head of Client Services to lead our client-facing teams and ensure every interaction reflects the highest standards of service, compassion and professionalism.

This is an exciting opportunity for an inspiring leader who thrives on developing people, driving continuous improvement and creating outstanding customer experiences.

The role is full-time working 40 hours per week, including weekends on a rota basis. The salary for this role is up to £45k depending on experience.

The Role

Reporting to Practice Owners, you'll take ownership of the entire client journey, leading our Client Services teams to deliver a consistent, first-class experience from first contact through to aftercare.

Working closely with clinical and operational leaders, you'll use client feedback, performance data and your own expertise to enhance our services, improve processes and support the continued growth of the hospital.

What You'll Be Responsible For

Leading and developing our client-facing teams to deliver exceptional service every day.
Creating a positive, welcoming and professional experience for clients, pets and referring practices.
Coaching, mentoring and supporting managers and colleagues to achieve their full potential.
Driving service improvements through client feedback, KPIs and operational insight.
Managing complaints with empathy and efficiency, turning feedback into meaningful improvements.
Supporting marketing, social media and community engagement to strengthen our local reputation.
Collaborating with clinical and operational teams to improve workflows and service delivery.
Supporting business performance through effective resource planning, financial awareness and operational excellence.

About You

You'll be an experienced customer service leader with a passion for people and a track record of delivering outstanding customer experiences.

You'll bring:

Proven leadership experience in a customer-focused environment.
The ability to inspire, coach and develop high-performing teams.
Excellent communication and relationship-building skills.
A proactive, solutions-focused approach with strong organisational skills.
Experience using data and customer feedback to drive continuous improvement.
A genuine commitment to delivering exceptional service.

Experience in veterinary or healthcare settings is an advantage, but we're equally interested in leaders from hospitality, healthcare, retail or other service-led industries who can bring fresh ideas and a passion for excellence.

Why Join Us?

This is more than a customer service leadership role, it's an opportunity to shape the culture and client experience of one of the region's leading veterinary hospitals.

If you're passionate about people, love improving customer experiences and want to make a real difference every day, we'd love to hear from you.

What we offer:

Modern facilities
A genuinely friendly, inclusive workplace
Exclusive company discounts and rewards
Gym membership
Birthday day off
Extra days holiday after 2 years’ service up to 1 week.
Free flu vaccination
Contribution to eye care

This is an outstanding opportunity for an ambitious customer service leader to make a lasting impact within a busy 24-hour veterinary hospital. If you're passionate about creat-ing exceptional experiences, developing talented teams and helping shape the future of veterinary client care, we'd love to hear from you.

Location: NN5 5JW

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Apply Now

Refine Your Search

head of client services jobs in milton keynes, eng

Head of Client Services

Head of Professional Services

Executive Personal Assistant

Head of Fire

Head of Debt Delivery

Travel Sales Consultant

Intelligence and Incident Response Co-ordinator

Travel Manager

Head of Marketing

Deputy Principal - Property

Resident Liaison Officer

Head Of Restart Programme

Client Services Specialist

Head of Compliance (Bank member)

Lateral

Purchasing Manager

Commercial Contracts Manager

Commercial Sales Assistant

QHSE Compliance Officer

Assistant Installation Manager

I want to receive the latest job alerts for head of client services in milton keynes, eng

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