Security operations Work, Jobs in Milton Keynes, Eng (with Salaries)

Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Customer service
- Data analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Receiving & Inspection Operative
Setna iO —Leighton Buzzard
- £32,000 a year
- Overtime
- Computer literacy
- Forklift
- Quality control
- Free parking
- Health & wellbeing programme
Quick apply
11d
Seasonal Stockroom Assistant
The White Company —Milton Keynes
- Seasonal
- Communication skills
- Employee discount
3d
Support Security Officer
Mitie —Milton Keynes
- £14.96 an hour
- Customer service
- Travel
- Communication skills
- Employee discount
3d
Delivery Driver/Branch Assistant
LKQ Corporation —Milton Keynes
- Part-time
- Continuous improvement
- Organisational skills
- Warehouse experience
- Annual leave
- Employee assistance programme
Security Officer
Mitie —Milton Keynes
- £13.97 an hour
- 8 hour shift
- Customer service
- Communication skills
6d
Security Duty Manager - Midsummer Place, Milton Keynes
Savills Management Resources —Milton Keynes
- £45,059 a year
- Weekend availability
- First Aid Certification
- Travel
- Training & development
5d
Head of Security
Silverstone —Silverstone
- Part-time
- Hotel
- Leadership
Quick apply
9d
Control Room and Mobile Patrol Officer
Aegis Support Services —Wolverton
- £13.45 an hour
- Full-time
- Computer literacy
- Bachelor's degree
- Driving
Quick apply
Team Leader
HM Courts & Tribunal Service —Milton Keynes
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
- Employee discount
11d
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Security Relief Officer
Mitie —Milton Keynes
10d
Operations Services Supervisor - Luton Airport
Swissport International AG —Luton
- Weekend availability
- Customer service
- English
- Supervising experience
Security Operations Analyst
Motor Insurers' Bureau —Milton Keynes
- £65,000 a year
- Full-time
- Hybrid work
- Master's degree
- Employee assistance programme
6d
Team Leader
HM Courts and Tribunals Service —Milton Keynes
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Organisational skills
- Leadership
- Annual leave
11d
Location Manager
Anchor —Milton Keynes
- £29.87 an hour
- Organisational skills
5d
Night Reception Team Member
Accor —Milton Keynes
- Weekend availability
- Computer literacy
- Hotel
- First Aid Certification
- Employee discount
Quick apply
Operations Support Technician
HMGCC —Milton Keynes
- £29,336 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Quality control
- Annual leave
Assistant Manager - Milton Keynes
BoyleSports —Milton Keynes
- £13.20 an hour
- Customer service
- POS
- Retail management
Quick apply
10d

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Intelligence and Incident Response Co-ordinator

Wilson James -
Milton Keynes

Apply Now

Job details

£14.58 an hour

Benefits

Cycle to work scheme
Annual leave
Employee discount
Referral programme

Qualifications

Stakeholder collaboration
Customer service
Stakeholder liaison
Incident identification
Incident documentation
Data analysis skills
Incident reporting preparation
Internal department liaison
Microsoft Office Suite
Incident response
Continuous improvement
SIA
Computer skills
Incident log maintenance
Communication skills

Full job description

Permanent
Location: Milton Keynes
Hours: Monday to Friday, 08:00 - 17:00, plus one Saturday every 3 weeks. Participation in an out-of-hours on-call rota will be required.
Pay: £14.58 ph
We are seeking an Intelligence and Incident Response Co-ordinator to join our industry-leading Security Operations Centre (SOC), supporting Santander's Head Office and Retail Estates.
This is an excellent opportunity for someone looking to build a career within the Security and Intelligence sector. Working as part of a specialist Command Centre team, you will play a critical role in monitoring security systems, responding to incidents, managing escalations, and supporting colleagues across the Santander estate.
The successful candidate will be analytical, customer-focused, and able to remain calm under pressure. You will have a proactive approach to incident management, excellent communication skills, and a commitment to delivering exceptional service while maintaining compliance with all operational procedures and regulatory requirements.

About the Role:
Monitor, assess, and manage alarm activations and security incidents across Santander Head Office and Retail Estates.
Act as the first point of contact for all internal and external incident escalations, ensuring prompt and effective resolution.
Respond to alarms, customer calls, and incident notifications within agreed service level targets and performance standards.
Work closely with Santander Security Management and key stakeholders to coordinate effective incident response and operational support.
Produce accurate, detailed, and timely incident reports, maintaining comprehensive records of all actions taken.
Provide professional support and guidance to branch colleagues affected by security-related incidents, including robbery, workplace violence, and other critical events.
Liaise with third-party suppliers and service providers to resolve operational issues and ensure continuity of service.
Contribute to continuous improvement initiatives, team problem-solving activities, and the enhancement of security and incident response processes.
Why Join Us?
Annual leave entitlement of 5.6 weeks
Lifestyle Benefits - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
Learning & Development - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
Health and Wellbeing - Life assurance scheme, access to mental health support specialists
Access to an Online GP for you and your dependents.
Financial support
Discounts on hundreds of retail sites
Progression opportunities - many of our team go on to senior and site management roles
A welcoming, respectful team culture
Uniform and full induction provided
Cycle to Work scheme

What we are looking for:
Previous experience in incident management, security operations, control room, customer service, or call centre environments.
Strong customer service skills with the ability to support colleagues and stakeholders during sensitive or high-pressure situations.
Excellent verbal and written communication skills, including the ability to produce clear and concise incident reports.
Proficiency in Microsoft Office applications and strong general IT skills.
Proven ability to analyse information and data to support effective decision-making and incident resolution.
Ability to think clearly, remain calm, and respond effectively during emergencies or under pressure.
Strong team-working skills with the ability to build effective relationships across multiple departments and stakeholders.
Reliable, professional, and highly organised, demonstrating excellent attendance, punctuality, and personal presentation standards.
Desirable Criteria

Previous experience within a Security Operations Centre (SOC) or intelligence-led environment.
CCTV SIA Licence (training and support may be provided for the right candidate).
Experience of process improvement, innovation, or operational change initiatives.
HR or employee welfare support experience.
Interested? Apply now and secure your future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis. For information about Wilson James' commitment to Equality, Diversity and Inclusion, https://wilsonjames.co.uk/sustainability
Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenge. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.

Apply Now

Refine Your Search

security operations jobs in milton keynes, eng

Intelligence and Incident Response Co-ordinator

Receiving & Inspection Operative

Seasonal Stockroom Assistant

Support Security Officer

Delivery Driver/Branch Assistant

Security Officer

Security Duty Manager - Midsummer Place, Milton Keynes

Head of Security

Control Room and Mobile Patrol Officer

Team Leader

Contact Centre Operations Manager

Security Relief Officer

Operations Services Supervisor - Luton Airport

Security Operations Analyst

Team Leader

Location Manager

Night Reception Team Member

Operations Support Technician

ID & Vetting Coordinator Opportunities (Permanent & Fixed Term)

Assistant Manager - Milton Keynes

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