Passenger Host - Gatwick Airport
Govia Thameslink Railway —Gatwick Airport
- £39,286 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
4h
Dog Host
PCA Pet Services Ltd —Horsham
- £500 - £2,000 a month
- Temporary
- In-person
Quick apply
3d
Guest Experience Host/Hostess
Clip ‘n Climb Crawley —Crawley
- £8.00 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Lounge Host (Summer Only) - BA Lounges - Gatwick
BaxterStorey UK —Gatwick Airport
- £14.33 an hour
- Hospitality
- Bachelor's degree
- Business
- Employee discount
Quick apply
Hospitality Host
Caring Homes Group —Horsham
- £12.71 an hour
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Showroom Host/Receptionist
Chery Camberley —Camberley
- £33,750 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
Guest Host
Oxygen - Crawley —Crawley
- £10.87 - £12.75 an hour
- Part-time
- Sales
- Experience working with children
- Front desk
Quick apply
8d
Club Host
Padel Zest —Merton
- £12.21 - £16.00 an hour
- Temporary
- Hospitality
- Management
- Customer service
Quick apply
10d
Senior Host/Hostess
Arcade Food Hall —London
- £17.50 - £18.50 an hour
- Full-time
- CRM software
- Hospitality
- Front desk
- Referral programme
Quick apply
Resident Host (Leatherhead)
Get Living —Leatherhead
- Weekend availability
- Customer service
- Microsoft Office
- Computer skills
Front of House Receptionist
Toni and Guy Guildford —Guildford
- Up to £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
Showroom Host/Receptionist
Marshall Motor Group —Crawley
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Host/Hostess – Parent Host (Customer Service) – Saturday Mornings
We Make Footballers —Woking
- £12.50 - £15.00 an hour
- Part-time
- Hospitality
- Management
- Sales
- Free parking
- Employee discount
Quick apply
14d
Lounge Host
Qantas Premium Lounge London —Hounslow
- £19.09 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Community Host - 6 Month Fixed Term Contract
Urbanbubble —London
- £30,800 - £34,100 a year
- 12 hour shift
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Referral programme
Quick apply
8d
Community Host / Leisure Assistant.
Vivify Venues —Twickenham
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
TikTok Live Host(Luxury / Pre-Owned Fashion)
YW COLLECTIVE LTD —London
- From £15 an hour
- Part-time
- Sales
- Social media management
- Bachelor's degree
Quick apply
Party Host
Oxygen - Crawley —Crawley
- £10.87 - £12.75 an hour
- Part-time
Quick apply
8d
Host
TRG Concessions - Sonoma Gatwick North —Horley
- £12.71 - £14.50 an hour
- Full-time
- Hospitality
- Restaurant
- Employee discount
Quick apply
Host/Hostess
Sam's Riverside —London
- £16 - £17 an hour
- Part-time
- Bar
- Employee discount
Quick apply

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Passenger Host - Gatwick Airport

Govia Thameslink Railway -
Gatwick Airport

Apply Now

Job details

Permanent
£39,286 a year
4 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Free or subsidised travel
Employee discount
Childcare

Qualifications

Communication skills

Full job description

Salary:

£39,286 Per annum
Location:

Gatwick Airport
Contract Type:

Permanent
Closing Date:

31 July 2026

Do you have a passion for customer service?

Let's shape the railway together and develop your skillset!

We are looking for talented individuals who are passionate about delivering outstanding customer service.

As a Passenger Host you are a key member of staff whose responsibility is to provide a high level of information to our customers as well as a feeling of safety, security and well-being whilst protecting the revenue of GTR.

Your duties as a Passenger Host fall into three main categories – revenue protection, customer service and security.

You will carry out your duties in a professional manner ensuring that customers are in possession of a valid ticket by undertaking station and on train ticket examinations at various locations and take the necessary action to deal with those individuals without valid tickets. You will be working alongside any contracted security officers, PCSO's, REO's or BTP at stations or on trains enhancing employee and customer safety.

Passenger Hosts work on a shift-basis covering unsocial and irregular hours, including weekends. Due to the shift times you must live in the local area and have available independent transport to ensure that you arrive at the station for the first shift and work your last shift as required as there may not always be a train service available.

Experience / Skills / Requirements

A proactive approach coupled with passion and ability to support and develop your team
Exceptional levels of customer service, each and every time – you will be a role model for others to follow
Demonstrable experience of managing customers effectively in difficult environments
You must be able to demonstrate a high level of numerical ability
An effective communicator and must be able to demonstrate this both through your application and or assessments
Confidence to make decisions in a customer focused manner and carry out instructions effectively

In return, you'll be rewarded with an interesting and varied work schedule, in an environment where learning and progression is actively encouraged. You'll enjoy great company and industry benefits, as well as the support of a passionate team. Along with comprehensive and ongoing training, your benefits will include free travel on our network, privilege rate oyster card, up to 75% off travel on other TOCs (train operating companies), final salary pension and much more.

Refine Your Search

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Passenger Host - Gatwick Airport

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Host/Hostess – Parent Host (Customer Service) – Saturday Mornings

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Community Host - 6 Month Fixed Term Contract

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Benefits

Pension

Staff Travel

Childcare Vouchers

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Discount Scheme

Long Service Awards

Employee Assistance Programme

The Transport Benevolent Fund

In-House Occupational Health Department

Cycle to Work Scheme

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