It security specialist Work, Jobs in Mortimer Common, Ham (with Salaries)

Complaints Team Leader
Novuna —Newbury
- Up to £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Financial services
- Leadership
7d
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
Solution Architect (DV Security Clearance)
CGI —Reading
- Full-time
- Computer networking
- SharePoint
Quick apply
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
5d
Microsoft 365 Specialist
Ashford and St. Peter's Hospitals NHS Foundation Trust —Chertsey
- £41,957 - £50,387 a year
- Full-time
- SharePoint
- Employee discount
7h
Part Time Purchasing Coordinator (22.5 hours/week)
Novuna —Newbury
- Up to £27,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Communication skills
Cyber Security Ops. Specialist
BT —Reading
- Monday to Friday
- Computer networking
- IT
Materials and Analytical Scientist
AWE —Reading
- From £38,020 a year
- Full-time
- Laboratory experience
- Analysis skills
- No degree
- Free parking
- Annual leave
2d
Digital and Performance Marketing Manager
Novuna —Newbury
- Up to £59,000 a year
- Full-time
- Hybrid work
- Management
12d
IT Operations Specialist
Nteractive Consulting & Events Ltd —Staines-upon-Thames
- Remote
- SharePoint
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
5d
System Detail Specialist (Lead System Engineer)
Leidos —Ham
- £61,500 - £78,800 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Work from home
7d
VodafoneThree - Compliance Operations Specialist
Vodafone —Newbury
- Full-time
- Hybrid work
- Mentoring
- Linux
- Employee discount
1d
IT Engineer
Class Technology Solutions Ltd —Guildford
- £32,000 - £35,000 a year
- Full-time
- Azure
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
9d
SS7 Monitoring Specialist
Vodafone —Newbury
- Full-time
- Analysis skills
- Bachelor's degree
- Communication skills
- Annual leave
Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent
The Church of Jesus Christ of Latter-day Saints —High Wycombe
- Full-time
- English
- Master's degree
- Bachelor's degree
Activation Specialist, EMEA
Absolute Software —Reading
- Full-time
- Spanish
- Windows
- IT
9d
Onboarding and Training Manager
Sopra Steria —Farnborough
- Up to £45,000 a year
- Project management
- Continuous improvement
- Travel
1d
Microsoft Licensing Specialist
BCN Group —Reading
- Up to £40,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst
Fujitsu —Bracknell
- Full-time
- Customer service
- Windows
- In-person
- Annual leave
- Employee assistance programme
14d
People Operations Manager
QinetiQ —Farnborough
- Full-time
- PMP
- Analysis skills
- Project management
- Employee discount

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Complaints Team Leader

Novuna -
Newbury

Apply Now

Job details

Full-time
Up to £38,000 a year
7 days ago

Qualifications

Microsoft Office
Automotive service
Financial services
Business coaching
Leadership
Communication skills

Full job description

Hybrid

Newbury

Customer Service & Operations

Full Time

Closing on: Jul 24 2026

up to £38,000 depending on experience

Are you a passionate people leader who loves helping teams succeed? Do you enjoy solving problems, making decisions, and finding creative solutions when challenges arise? Are you organised and customer-focused?

If your answer is 'yes' then keep reading.

Who we are.

From personal leasing for individual customers through to managing entire fleets for some of the UK's best-known brands. At Novuna Vehicle Solutions We're leading the way with Electric Vehicle Leasing, Alternative Fuels and Fleet Electrification. From installing home-charging units for individual drivers to helping our commercial fleet customers select vehicles and plan their infrastructure.

What you'll do.

As a Complaints Team Leader, you'll play a key role in delivering outstanding customer outcomes. Reporting to the Complaints Manager, you'll lead a team of up to six specialists within our 13-person Complaints team, helping to ensure customers receive fair, timely, and effective resolutions.

This is a fantastic opportunity for an experienced people leader who enjoys coaching, developing talent, and creating a high-performing team culture.

You'll be responsible for:

Leading, motivating, and developing your team to achieve excellent performance and customer outcomes
Managing workloads and priorities to ensure regulatory requirements and service standards are consistently met
Supporting colleagues with complex or escalated complaints
Reviewing and quality-checking casework to maintain high standards and deliver an exceptional customer experience

What you'll bring.

We're looking for someone who puts customers first, makes confident decisions, and brings energy and enthusiasm to leading people.

Exposure in complaints management is beneficial, but it's not essential. What's most important is your ability to lead, coach, and inspire a team while maintaining a strong focus on delivering the right outcomes.

You'll be a great fit if you have:

Strong people leadership skills
Excellent communication skills, both written and verbal
Strong problem-solving and decision-making abilities
The ability to prioritise effectively in a busy environment
Good working knowledge of MS Office suite
Knowledge of vehicles, automotive, financial services, or FCA-regulated environments would be advantageous

What's in it for you?

Our benefits package is designed with flexibility in mind, allowing you to customise it to meet your unique needs. Whether you're focused on your health, financial security, or simply want to enhance your lifestyle, we offer a variety of options to support you.

Our offer to you includes:

An excellent bonus scheme
Hybrid working
25 days' holiday, plus bank holidays and the option to buy/sell 5 days
Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year

Being Yourself.

At Novuna, we're a Disability Confident employer, dedicated to creating an inclusive workplace where everyone can be themselves and thrive. If you need any adjustments to support you during the recruitment process, please reach out to us directly.

Please note: This vacancy may close earlier than the advertised closing date if we receive a high volume of applications. We encourage you to apply as soon as possible to avoid disappointment.

#LI-Hybrid

What makes working here different?

At Novuna, you’ll find a supportive, inclusive culture where people are encouraged to be themselves and do their best work. We offer real opportunities to learn and grow, the freedom to make a difference, and the time and trust you need to shine — all while being part of a business that genuinely cares about its people and its impact.

Ready to apply?

Step 1:

Apply for the role via careers.novuna.co.uk

Step 2:

If you match the role criteria we'll contact you for a telephone interview.

Step 3:

We’ll carry out a face to face or online interview (and we may request a second interview if the role you're applying for is a more specialist role).

Step 4:

We’ll contact you with feedback, and maybe even a job offer.

Apply Now

Refine Your Search

it security specialist jobs in mortimer common, ham

Complaints Team Leader

Infrastructure Technician

Solution Architect (DV Security Clearance)

Specialist IT Services and Support II

Microsoft 365 Specialist

Part Time Purchasing Coordinator (22.5 hours/week)

Cyber Security Ops. Specialist

Materials and Analytical Scientist

Digital and Performance Marketing Manager

IT Operations Specialist

System Detail Specialist (Lead System Engineer)

VodafoneThree - Compliance Operations Specialist

IT Engineer

SS7 Monitoring Specialist

Area ICS Manager (IT) | High Wycombe (United Kingdom) | Full-time (40 Hours) | Permanent

Activation Specialist, EMEA

Onboarding and Training Manager

Microsoft Licensing Specialist

Service Desk Analyst

People Operations Manager

I want to receive the latest job alerts for it security specialist in mortimer common, ham

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