Service desk support Work, Jobs in Motherwell, Nlk (with Salaries)

Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
Depot Assistant
First Bus —Glasgow
- Full-time
- Computer literacy
- Administrative experience
- Time management
- Employee assistance programme
- Employee discount
9d
IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
Community Manager
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £32,000 - £35,000 a year
- Full-time
- Marketing
- Social media management
- Master's degree
- Gym membership
Quick apply
11d
Sebastian Aldridge
Vosa TechnoVosa Technology Solutions Ltdlogy Solutions Ltd —Bellshill
- £44,000 - £72,000 a month
- Full-time
- Presentation skills
- Contracts
- IT
Quick apply
14d
Workplace Charity Ambassador
Payroll Giving Plus Ltd t/a StC Payroll Giving —Glasgow
- £20,280 - £30,000 a year
- Part-time
Quick apply
2d
Night Audit
Motel One —Glasgow
- Full-time
- English
- Hotel
- Front desk
Quick apply
Nightshift Admin Assistant
First Bus —Glasgow
- £15.40 an hour
- Full-time
- Administrative experience
- IT
- Time management
- Employee assistance programme
- Employee discount
1d
Dental Practice Receptionist
Crowns Dental Care —Bellshill
- £20,000 - £23,000 a year
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
23h
Telephony and Connectivity Analyst
ARO —Glasgow
- £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
- Employee assistance programme
Quick apply
12d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Bilingual
- CRM software
- Spanish
- Annual leave
Quick apply
Service Desk Team Leader - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Customer service
- Organisational skills
- Leadership
Specialist Advisor – Energy
Scottish Environment Protection Agency —Holytown
- £48,026 - £53,056 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Regional IT Support Specialist
Omexom UK —Scotland
- Customer service
- In-person
- Communication skills
Receptionist/Customer Service
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £25,000 - £29,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
Quick apply
11d
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
IT Support Apprentice
Aspire Technology Solutions —Glasgow
- £17,000 a year
- Full-time
- Remote
- Customer service
- Travel
- IT
- Free parking
- Annual leave
Quick apply
2d
3rd Line Support Analyst
DataVita —High Blantyre
- Hybrid work
- Customer service
- Driving
- Computer networking
- Annual leave
Quick apply
Lead Specialist Advisor
Scottish Environment Protection Agency —Holytown
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Project management
- Leadership
- Annual leave

I want to receive the latest job alerts for service desk support in motherwell, nlk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Technical Support Analyst

E-Max Systems
East Kilbride

Quick apply

Job details

Permanent | Full-time
Up to £26,000 a year

Qualifications

Crystal Reports
Customer service
ERP systems
No experience needed
Technical support
SQL
TeamViewer
IT
Linux
Application support
Communication skills
Help desk

Full job description

Tier 1 Support Analyst - OFFICE BASED

Company: E-Max Systems Ltd
Location: Office-based – Suite 17/18, Arx House, James Watt Avenue, East Kilbride, G75 0QD
Working Hours: Monday to Friday, 09:00 – 17:00

About E-Max
E-Max Systems is a leading provider of ERP business software solutions for small to medium-sized companies. Throughout our 28-year history, we have provided successful solutions to hundreds of clients in manufacturing, engineering, and associated industries.

We develop, deliver and support our software solutions from our three office locations across the UK and Australia. Our team of experienced Analysts, product specialists and developers are focused on helping our customers achieve a competitive advantage through the power of our software and industry expertise.

Due to expansion, an exciting opportunity has arisen for someone new to join our team.

As a Support Analyst, you will be the first point of contact for customers seeking technical assistance. Your role will be to provide basic troubleshooting and support for our ERP solutions, assisting users with common issues, escalating more complex cases, and ensuring a smooth user experience. This position is ideal for someone with strong problem-solving skills, effective communication, and a genuine interest in technology and customer service.

What we are looking for
E-Max Systems is looking to expand our Support Desk with the addition of a Tier 1 Support Analyst. This role is ideal for someone who enjoys problem-solving, communicating with users, and working as part of a fast-paced support team.

Key Responsibilities

Inbound and outbound call handling
Managing incoming support tickets, including creation, escalation, and closure
Handling live chat queries throughout the day in tandem with calls and ticket management
Escalating internal tickets via dedicated channels (Microsoft Teams)
Providing first-line support to customers in a professional and timely manner

Required Skills & Experience

IT literate with a strong interest in technology
Experience working within a support or service desk environment
Ability to pickup software quickly
Strong verbal and written communication skills (phone, email, Teams, and live chat)
A hard-working, self-motivated individual
A team player who understands the importance of communication
Ability to follow direction and processes from management

Desirable skills (But Not Essential)

The following experience is not required, but would be beneficial:

SQL
Linux
Crystal Reports
ERP system experience

Provided

Laptop
Headset
ERP System Training

Benefits

Lunch provided every second Friday
Water / Coffee & Tea / Breakfast provided daily
Company-wide Activities and Socials three times a year
Onsite electric vehicle charging available

Why Join E-Max Systems?

Office-based role in East Kilbride
Supportive team environment
Opportunity to grow and develop within an established IT support function

If you’re motivated, reliable, and looking to build or continue your career in IT support, we’d love to hear from you.
Contact: Drew McNamara (Operations Director)
Email: [email protected]

Job Types: Full-time, Permanent

Pay: Up to £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in motherwell, nlk

Technical Support Analyst

Depot Assistant

IT Support Services Technician

Community Manager

Sebastian Aldridge

Workplace Charity Ambassador

Night Audit

Nightshift Admin Assistant

Dental Practice Receptionist

Telephony and Connectivity Analyst

L1 Service Desk Team Leader

Front Office Receptionist

Service Desk Team Leader - Glasgow Head Office

Specialist Advisor – Energy

Regional IT Support Specialist

Receptionist/Customer Service

Service Desk Manager

IT Support Apprentice

3rd Line Support Analyst

Lead Specialist Advisor

I want to receive the latest job alerts for service desk support in motherwell, nlk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected