Client services manager Work, Jobs in Mottingham, Gtl (with Salaries)

Head of Front of House
Baily Garner —London
- £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
Digital & Social Media Sales Manager
JWE Media —Canary Wharf
- From £30,000 a year
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
Calling and Compliance Manager
One Sixty Fundraising —East London
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Organisational skills
- Store discount
- Employee discount
Quick apply
9d
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
4d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —London
- £3,800 a month
- Full-time
- Sales
Quick apply
Executive Assistant to CEO / Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
Recording Studio Manager – Bookings & Operations, Hackney
Noatune Studios —London
- £30,000 - £40,000 a year
- Weekend availability
- CRM software
- Administrative experience
- Supervising experience
- Employee discount
Quick apply
5d
Planner/Admin
United Infrastructure —Lewisham
- Full-time
- Microsoft Outlook
Quick apply
Service Delivery Administrator
SoClean Commercial Services PLC —Orpington
- £35,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Databases
- Free parking
Quick apply
17h
Partnerships Development & Account Executive
Professional Development Group —London
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
Partner Success Manager, UK
Actionstep —London
- £65,000 - £75,000 a year
- Full-time
- Remote
- Travel
- Communication skills
- Analytics
- Life insurance
Quick apply
7d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
3d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Sidcup
- £3,800 a month
- Full-time
Quick apply
Client Onboarding Executive
LegalAndGeneral —London
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Deputy Reception Manager Monday - Friday
CH&CO —London
- £36,000 a year
- Full-time
- Human resources
- Mentoring
- Recruiting
- Annual leave
- Employee assistance programme
Sales Manager Assistant
CASS international Education —Canary Wharf
- £24,000 - £45,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Employee discount
Quick apply
Professional Services Portfolio Manager
iPipeline —Bromley
- Full-time
- Continuous improvement
- Mentoring
- Leadership
National Account Manager - Public Sector UK
Indeed —London
- £55,000 - £83,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Bachelor's degree
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply

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Head of Front of House

Baily Garner -
London

Quick apply

Job details

Permanent | Part-time
£30,000 a year

Benefits

Annual leave
Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service call handling
Microsoft Excel
Microsoft Outlook
Travel arrangements
Front of house supervision
Inbound customer enquiry call handling
Facilities management
Complaint handling
Team management
Data entry
Accommodation booking
Front desk
Stocking
Typing
Leadership
Communication skills

Full job description

Job Title: Head of Front of House

Location: Eltham

Salary: £30,000 pro rata

Part-Time details: Monday to Friday 8.00am - 2.00pm

We're looking for a proactive and organised part-time Head of Front of House to lead and manage the function from Head Office in Eltham, ensuring a consistent, professional, and high-quality reception service is delivered across all Baily Garner offices. The role is responsible for overseeing reception staff, driving standards, and improving the visitor and staff experience firm-wide.

Who are Baily Garner?

With over 50 years of experience, Baily Garner LLP is a leading multidisciplinary construction consultancy with over 300 employees and offices in Eltham, Manchester, and Birmingham-delivering national coverage. We provide a full suite of services including Architecture, Building Surveying, Quantity Surveying, Project Management, M&E Engineering, Sustainability Consulting, and more.

Our purpose is to positively impact people's lives. We achieve this by delivering exceptional service and creating opportunities that make a real difference-for our clients, end users, our people, and the planet.

What You'll Be Doing

Handle incoming calls professionally, direct them appropriately, take accurate messages, and assist with enquiries when needed.

Oversee the readiness of meeting rooms, hospitality arrangements, and client-facing spaces, ensuring visitors and colleagues receive a professional and welcoming experience.

Source suitable off-site meeting rooms, build relationships with external venues, and coordinate travel/hotel bookings as required.

Support the Facilities Manager with day-to-day facilities tasks and coordinating with external contractors when required.

Manage office stock levels, booking systems, deliveries, and post.

Line manage a team of two across multiple sites, providing day-to-day support, guidance, and clear expectations around presentation, behaviour, and communication standards.

Provide ad-hoc project-related administrative assistance to technical teams including typing, data entry, preparing presentations in line with company templates and guidelines.

Manage and resolve front-of-house complaints or service issues promptly and professionally.

Serve as the main contact for tenant-related matters.

Provide cover for team sickness and annual leave where possible and/or arrange cover to ensure an uninterrupted reception service.

Essential skills/qualifications

Proven experience managing reception or front of house teams (ideally multi-site).

Strong leadership and people management skills.

Excellent communication and interpersonal skills.

Proficient computer skills e.g. Microsoft Excel, Word, Powerpoint and Outlook.

High attention to detail and commitment to service excellence.

Ability to manage multiple locations and priorities effectively.

Confidence making sound decisions where needed.

We offer a highly competitive package and this position has the potential for the right candidate to develop in the organisation and grow with us through ongoing training and development opportunities.

Benefits Package

Medicash health plan (money back on your dental, optical, physio appointments and more)
Life assurance cover (four times annual salary) for all colleagues.
In-house mental health first aiders
Pay reviews twice a year
Annual leave + bank holidays (pro rata)
Birthday leave
Buy/sell annual leave
Long-service leave
Pay reviews twice a year
Scottish Widows pension and salary sacrifice (4.5% contribution matched)
Professional development scheme
Sponsorship of professional fees
2 paid corporate social responsibility days

If you're a diligent Head of Front of House, keen to make a positive impact, we'd love to hear from you. Apply today and become part of our journey!

Please apply with CV and covering letter detailing why you believe you are suitable for the role.

Baily Garner LLP are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs.

We are committed to ensuring a fair and inclusive recruitment process. If you require any reasonable adjustments to be made at any stage, please let us know.

Example: If you need additional time for assessments, require materials in an alternative format, or need a different interview setting, please inform us, and we will make the necessary arrangements.

Quick apply

Refine Your Search

client services manager jobs in mottingham, gtl

Head of Front of House

Front of House & Community Co-Ordinator - Highgate Studios

Digital & Social Media Sales Manager

Calling and Compliance Manager

Front of House Manager

JUNIOR SALES ADVISOR

Executive Assistant to CEO / Office Manager

Recording Studio Manager – Bookings & Operations, Hackney

Planner/Admin

Service Delivery Administrator

Partnerships Development & Account Executive

Partner Success Manager, UK

Customer Experience Manager

JUNIOR SALES CONSULTANT

Client Onboarding Executive

Deputy Reception Manager Monday - Friday

Sales Manager Assistant

Professional Services Portfolio Manager

National Account Manager - Public Sector UK

Customer Experience Manager

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