Customer relations manager Work, Jobs in Nailsea, Som (with Salaries)

Customer Relations Manager – Somer Valley House
Crystal Care Group —Midsomer Norton
- £40,000 a year
- Weekend availability
- Communication skills
9d
Director of Development and Regeneration
Walsall Housing Group —Street
- £120,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Strategic Growth Manager - Wales
Department for Business and Trade —Cardiff
- £42,391 - £46,465 a year
- Part-time
- Presentation skills
- Communication skills
13d
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Management
- Sales
- Customer service
Response Repairs Manager
Bristol City Council —Bristol
- £55,529 - £57,884 a year
- Full-time
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
- Flexitime
Operations Support M&S
Mitie —Bristol
- £41,881.58 a year
- Full-time
- Remote
- Communication skills
- Time management
Customer Experience Manager
Sainsbury's —Bristol
- From £32,700 a year
- Management
- Leadership
- Employee discount
14d
Customer Relations Manager
Hamberley Care Homes —Keynsham
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Hybrid work
- Customer service
- Analysis skills
- Travel
Employee Relations Partner
Muller Group —Bridgwater
- Full-time
- Travel
- Communication skills
- Employee discount
- Bereavement leave
Customer and Trading Manager - Online
Sainsbury's —Bath
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Hygiene Manager (FTC)
Castle Dairies Ltd —Caerphilly
- Full-time
- In-person
Quick apply
Senior Marketing and Communications Manager
Sierra Nevada Corporation Mission Systems UK,LTD —Bristol
- Full-time
- Marketing
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Bristol
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Scheduler
First Bus —Bristol
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
9d
Talent Specialist
YETI —Bristol
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
People Services Support Manager
Ayvens —Bristol
- Full-time
- Continuous improvement
- Human resources
- Leadership
- Free parking
- Annual leave
Senior Site Manager
Willmott Dixon Group —Newport
- Full-time
- Management
- First Aid Certification
Mobile Security Officer (Nights)
Bristol Waste Company —Bristol
- £313.61 an hour
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Manager, Infrastructure & Capital Programmes (Programme Controls), Major Programmes, Human Capital
Deloitte —Bristol
- Hybrid work
- Management
- Analysis skills
- Project management

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customer relations manager jobs near nailsea, som

Customer Relations Manager – Somer Valley House

Crystal Care Group
Midsomer Norton

Apply Now

Job details

Full-time
£40,000 a year
9 days ago

Qualifications

Communication skills

Full job description

£40,000 per annum

Somer Valley House - Midsomer Norton

Who are we?

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role:

Crystal Care Collection is delighted to announce an exciting opportunity for an experienced Customer Relations Manager to join our team at Somer Valley House. As we continue to expand and innovate in the Care sector, we’re seeking an individual who is passionate about promoting our services, enhancing brand visibility and fostering strong relationships with our target audience.

Key Responsibilities:

Keep an updated mailing list of potential customers and regularly engage them through newsletters and digital marketing platforms.
Elevate the care home’s profile using social media, care home reviews, and by sharing stories with the PR team.
Generate quality enquiries through community engagement, build a robust network of professional contacts, and maintain regular communication.
Support the local community by hosting events at the home and attending local events to promote the care home.
Ensure showrooms reflect the luxurious home environment by keeping them available and presentable.
Serve as the main contact for all new potential residents and their families during show rounds, offering guidance and support. Train team members to confidently conduct home tours during weekends and evenings.
Foster positive and trusting relationships with enquiries by understanding their needs and addressing any concerns.
Nurture each enquiry from initial contact to final decision, ensuring the CRM system is updated and provides a detailed overview of the customer journey.
Use a Marketing Plan to demonstrate support for achieving occupancy targets.
Respond to all enquiries promptly, manage the central enquiry inbox and phone, and train team members to uphold high standards of call handling.
Support the conversion of respite residents by maintaining relationships and contact with residents and their families.

Who are we looking for?

The successful Customer Relations Manager will have effective communication and exceptional interpersonal skills. It’s essential to build professional relationships with prospective residents, families, suppliers, and professionals. Teamwork is crucial, with members aligning with and supporting the company’s values of compassion, thoughtfulness, integrity, and excellence at all times.

Are you someone who thrives in a fast-paced environment, is eager to take on new challenges, and has a track record of delivering results? If you’re ready to make a meaningful impact and contribute to the success of our mission in providing exceptional care, we encourage you to apply for this exciting opportunity with Crystal Care Collection. £40,000 per annum.

Hours of work: Monday to Friday, 09:00-17:00, which equates to 40 hours per week.

Place of work: Somer Valley House, Midsomer Norton.

Apply Now

Refine Your Search

customer relations manager jobs in nailsea, som

Customer Relations Manager – Somer Valley House

Director of Development and Regeneration

Strategic Growth Manager - Wales

Director, Regional Business Development

Response Repairs Manager

Operations Support M&S

Customer Experience Manager

Customer Relations Manager

Technical Support Co-ordinator

Employee Relations Partner

Customer and Trading Manager - Online

Hygiene Manager (FTC)

Senior Marketing and Communications Manager

Customer and Trading Manager - Nightshift

Scheduler

Talent Specialist

People Services Support Manager

Senior Site Manager

Mobile Security Officer (Nights)

Manager, Infrastructure & Capital Programmes (Programme Controls), Major Programmes, Human Capital

I want to receive the latest job alerts for customer relations manager in nailsea, som

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