Technical support occupations Work, Jobs in Newbury, Brk (with Salaries)

IT Service Analyst
Aspire Defence Services Limited —Tidworth
- Up to £31,500 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Free parking
- Employee assistance programme
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
IT Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- Windows
- Computer networking
Quick apply
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
Team Lead, Technical Support
Seequent —Reading
- Remote
- Computer literacy
- English
- Continuous improvement
IT Support Engineer I - Junior Helpdesk
Ariat Europe Ltd —Harwell
- Full-time
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
5d
2nd Line Technical IT Support Engineer
Hotality IT Solutions Ltd —Basingstoke
- £27,000 - £35,000 a year
- Full-time
- Hospitality
- English
- Hotel
- Free parking
- Annual leave
Quick apply
2d
IT Support Technician
Techex —Bracknell
- Full-time
- Microsoft Outlook
- Computer networking
- In-person
- Work from home
Quick apply
9d
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
7d
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- SharePoint
- Communication skills
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
6d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
1st Line Technical Support
Aster Group —Andover
- £25,743 - £27,743 a year
- Full-time
- Travel
- Communication skills
- Time management
- Paid training
- Employee assistance programme
14d
IT Support Technician
University of Oxford —Oxford
- £32,108 - £405,114 a year
- Full-time
- Communication skills
14d
Administrative Assistant (IT)
Alloyed —Oxford
- Customer service
- IT
- In-person
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
Customer Support Technician
Ricoh —Reading
- Communication skills

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IT Service Analyst

Aspire Defence Services Limited -
Tidworth

Quick apply

Job details

Permanent | Full-time
Up to £31,500 a year

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Customer support
BTEC
Help desk

Full job description

Join our Team as a IT Service Analyst at Aspire Defence Services Limited (ADSL)

Salary: Up to £31,500 per annum

Hours: 37.5 hours per week, no weekends

Location: Tidworth

Are you ready to join a dynamic team where innovation thrives? Aspire Defence Services Limited (ADSL) is seeking a passionate and results-driven IT Security Manager to be part of our exciting journey.

What We Offer:

Annual Leave: 25 days plus bank holidays, with the option to buy and sell holiday

Pension Plan: Contributory Company Pension Plan matched up to 6%

Insurance: Individual life assurance and personal accident cover

Employee Benefits Portal: Access to private medical, private dental, discounted gym membership, and discounted shopping at over 100 brands and outlets

Reward and Recognition: Celebrate outstanding achievements

Employee Assistance Program: Funded program with onsite mental health first aiders

Your Role:

Act as advisor to service users on IT processes so they are well understood and service user requirements
Track and manage open tickets for users, ensuring that escalations are raised where necessary to ensure user expectations are met
Starters and leavers - Hardware, onboarding, requests for accounts etc
White glove' where necessary to manage VIP issues
User device enrollment, break fix, deployment etc
Capturing information during major incidents and communicating impact/updates to business
Ensure service management master data is accurate and kept up to date

What We’re Looking For:

Qualifications: ITIL (desirable) Relevant IT qualification (CompTIA, Microsoft fundamentals, BTEC, HNC/DC

Experience: Working within Service management, end user computing, IT support, managing incidents and service requests through to resolution and working to SLA's and prioritising workload in a busy environment

Skills: Strong customer service focus with a passion for getting things right first time, awareness of service processes such as starter/leaver, Working knowledge of the principles of ITIL incident, problem, change and a collaborator and team player

Additional Information:

The Garrisons are tobacco-free working environments.
Security clearance is required prior to starting with us.
We are an equal opportunities employer and do not discriminate against protected characteristics. All candidates will be given equal consideration through our established procedures.
Please note, this vacancy may close early if we receive a high volume of applications.

Ready to Join Us? If you’re ready to take on a challenging and rewarding role, apply now and be part of our dedicated team supporting the armed forces across Hampshire and Wiltshire.

Pay: Up to £31,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in newbury, brk

IT Service Analyst

Second Line Support

Service Desk Analyst

Service Desk Analyst

IT Support Engineer

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Team Lead, Technical Support

IT Support Engineer I - Junior Helpdesk

2nd Line Technical IT Support Engineer

IT Support Technician

IT Service Desk Analyst

IT Service Desk Apprentice

2nd Line IT Support Engineer

Service Desk Administrator - Saturday & Bank Holiday only

Technical Support Engineer (US hours)

1st Line Technical Support

IT Support Technician

Administrative Assistant (IT)

IT Analyst Field Support

Customer Support Technician

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