Client services occupations Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply
14d
Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Client Partner
Seriös Group —Newcastle upon Tyne
- Up to £70,000 a year
- Hybrid work
- Sick pay
Quick apply
11d
Onboarding Agent
Everything Managed Group —Newcastle upon Tyne
- £27,000 a year
- Full-time
- CRM software
- Communication skills
Quick apply
6d
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
- Analytics
Quick apply
Customer Success Advisor
Daisy Education UK —Gateshead
- £25,000 - £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Presentation skills
Quick apply
12d
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Data entry
- Annual leave
- Employee assistance programme
HelpPoint Administrator
Churchill Group —Gateshead
- £26,000 - £27,000 a year
- CRM software
- Computer literacy
- Administrative experience
- Employee discount
- Sick pay
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Travel
- Communication skills
Customer Success Manager
Arctic Wolf —Newcastle upon Tyne
- £28,200 - £63,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
14d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
7h
Customer Success Apprentice
Sage —Newcastle upon Tyne
- Microsoft Word
- Customer service
- Communication skills
8h
Business Support Adviser
UMi Commercial Ltd (Trading as UMi) —Durham
- £27,000 a year
- Temporary
- Hybrid work
- Customer service
- Accounting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Customer Operations Executive
Pentland Brands —Sunderland
- Hybrid work
- Analysis skills
- Employee discount
- Flexible schedule
7d
Account Manager
Restore PLC —Durham
- £28,000 a year
- Monday to Friday
- CRM software
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Customer Success Manager
OneClickComply —Sunderland
- £32,500 - £60,000 a year
- Full-time
- CRM software
- School
- Annual leave
- Employee discount
Quick apply
Service Administrator (Fixed Term Contract)
Dräger UK & Ireland —Blyth
- Hybrid work
- CRM software
- Microsoft Office
- Contracts
6h

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client services occupations jobs near newcastle upon tyne, eng

Client Services Specialist

WPS Advisory
Newcastle upon Tyne

Quick apply

Job details

Full-time
£27,420 - £32,000 a year
14 days ago

Benefits

Health & wellbeing programme
Financial planning services
Annual leave
Company pension
Life insurance
On-site parking

Qualifications

Microsoft Word
Financial Conduct Authority guidelines
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Mobile applications
Maths
Customer support
Financial services
Customer interaction
Communication skills

Full job description

Role purpose:

Our Client Service Specialists are the first point of contact in and out of the business and so are a key interface between us and our clients. This is an opportunity to be a part of a fantastic, collaborative, growing team. You will work closely with Advisers and Administrators to ensure our clients receive the best service and support. In addition, you will have the opportunity to train within the specialist admin function to broaden your skill set and further your career. This is a hybrid role once established

Key responsibilities:

Consistently deliver an excellent customer experience in line with company values
Acknowledge and respond to client queries across varied subjects via phone, email or in app messaging
Ensure that clients are kept informed on the progress of their transactions and queries
Work within set SLA’s
Manage Adviser diaries
Support clients in getting the most from our LifeStage Money App; ensuring the App is functional clients understand the features it provides fully
Contribute to and assist with business projects and initiatives
Complete ad hoc tasks as required
Adhere to all internal policies and FCA compliance requirements, ensuring customer data is always handled securely and confidentially.

Person profile:

Excellent written and verbal communication skills, with strong listening ability
Strong desire to learn and develop within the Financial Services industry
You should be proactive, adaptable, and comfortable working in a fast-paced environment
Highly organised with strong attention to detail
Target-driven, commercially aware, and resilient
Numerically confident with an aptitude for financial concepts
Confident using technology and learning new systems

Qualifications and work experience:

Previous experience in a client-facing or customer service role within the Financial Services industry
GCSEs (or equivalent) in Maths and English.
Proficient in Microsoft Outlook, Word, and Excel.
Previous experience using IO is desirable but not essential.

Employee benefits:

25 days annual leave
Company pension
Death-in service cover
Income protection
Free financial advice
Financial education and guidance app
Wellness app with immediate access to medical and healthcare services

Job Type: Full-time

Pay: £27,420.00-£32,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
Life insurance
On-site parking

Application question(s):

Experience in Financial services

Work authorisation:

United Kingdom (required)

Location:

Newcastle upon Tyne NE1 3PA (required)

Work Location: Hybrid remote in Newcastle upon Tyne NE1 3PA

Quick apply

Refine Your Search

client services occupations jobs in newcastle upon tyne, eng

Client Services Specialist

Aftersales Advisor

Client Partner

Onboarding Agent

Client Success Manager

Customer Success Advisor

Junior Project Coordinator

Customer Success Manager

Customer Account Specialist

HelpPoint Administrator

Customer Success Manager

Customer Success Manager

Customer Success Manager

Customer Success Apprentice

Business Support Adviser

Customer Success Manager -Full time - Permanent - Gateshead

Customer Operations Executive

Account Manager

Customer Success Manager

Service Administrator (Fixed Term Contract)

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