Head of project delivery Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Business Operations Team Leader
Direct Global —Houghton le Spring
- Up to £40,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
- Annual leave
Quick apply
1d
Head of Estates
Durham Constabulary —Durham
- £75,501 - £82,875 a year
- Full-time
- Management
- Communication skills
1h
Change Manager
Cora Health —Newcastle upon Tyne
- Up to £47,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Employee assistance programme
6d
Operations Manager
Finnmark Limited —Spennymoor
- £45,000 - £50,000 a year
- Full-time
- Management
- Continuous improvement
- Travel
- Free parking
Quick apply
1d
Head of PFS Operations
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
Project Manager
Aqua Consultants —Durham
- Full-time
- Remote
- CRM software
- Microsoft Office
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Property Project Manager
Vertu Motors —Gateshead
- Full-time
- Continuous improvement
- Travel
- Contracts
- Employee discount
Quick apply
Marketing Events and Campaigns Coordinator
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Weekend availability
- Marketing
- University
- No degree
7h
Head of Health, Safety & Environment
Offshore Renewable Energy Catapult —Blyth
- £80,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
Quick apply
13d
Business Development Manager
Green Zone Surveys —Wallsend
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
- Free parking
- Employee discount
Quick apply
8d
Head of Finance
Durham Constabulary —Durham
- £75,501 - £82,875 a year
- Full-time
- Budgeting
2d
Project Manager
Sodexo —Amble
- Up to £55,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee assistance programme
Quick apply
9d
Office Manager
Winthrop Technologies —Blyth
- Full-time
- Bachelor's degree
Quick apply
Information Rights Operational Lead
HM Revenue and Customs —Newcastle upon Tyne
- £65,869 - £72,711 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Work from home
- Flexible schedule
2d
Project Team Leader Domestic Abuse Service (Female*)
Oasis Community Housing —Gateshead
- £32,176.17 a year
- Full-time
- Organisational skills
- Computer skills
- Leadership
- Sick pay
Quick apply
Head of Field Service
Siemens Energy —Newcastle upon Tyne
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
Head of Security Policy
Department for Work and Pensions —Newcastle upon Tyne
- £75,026 - £80,267 a year
- Overtime
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Project Engineer
Techflow Marine —Cramlington
- £28,000 - £38,000 a year
- Full-time
- Continuous improvement
- In-person
- Life insurance
- Sick pay
Quick apply
Senior Oracle ERP Service Delivery Manager
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
Quick apply
HR Business Partner
Ministry of Justice —Durham
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Human resources
- Annual leave
- Employee discount
6d

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head of project delivery jobs near newcastle upon tyne, eng

Business Operations Team Leader

Direct Global -
Houghton le Spring

Quick apply

Job details

Permanent | Full-time
Up to £40,000 a year
1 day ago

Benefits

Free parking
Casual dress
Annual leave
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Car scheme
On-site parking

Qualifications

Stakeholder collaboration
Internal department liaison
Microsoft Office Suite
Performance management
Assistant manager experience
Continuous improvement
Continuous improvement cycles oversight
Customer support
Professional development mentoring
Training & development
Leadership
Team motivation leadership
Communication skills
Time management

Full job description

Job Opportunity: Business Operations Team Leader

Location: Head Office, Houghton-le-Spring
Position Type: Permanent
Salary: Negotiable DoE

About Us

At Direct Global, we believe in building strong relationships, delivering high-quality solutions, and enjoying the work we do. As a recognised leader in the UK energy sector, we’re known for our data-driven innovation, commitment to excellence, and collaborative team culture that supports both personal and professional growth.

The Role

As a Business Operations Team Leader, you will play a key role in the day-to-day management and performance of our Support Services team, ensuring we deliver a consistently high level of service to our clients, partners and internal stakeholders.

You will provide strong, visible leadership to the team, setting clear expectations, monitoring performance and supporting colleagues to achieve both individual and team objectives. You will take ownership of operational performance, ensuring processes are followed, issues are resolved effectively and service levels are consistently maintained.

This is a hands-on leadership role where you will balance people management, operational delivery and continuous improvement. You will be expected to lead by example, coach and develop your team, identify opportunities to improve performance and work closely with other departments to ensure the wider business operates effectively.

Key Responsibilities

· Lead, motivate and manage the Business Operations team, ensuring a positive, accountable and high-performing team culture.

· Take ownership of the team's day-to-day performance, workload management and operational delivery.

· Set clear expectations and objectives, ensuring team members understand their responsibilities and performance standards.

· Monitor key performance indicators, service levels and individual performance, taking appropriate action where required.

· Conduct regular 1-to-1s, performance reviews and team meetings, providing constructive feedback and ongoing support.

· Coach and develop team members to improve capability, confidence and overall performance.

· Identify training and development needs and work with management to implement appropriate development plans.

· Ensure customer and internal queries are dealt with efficiently, professionally and within agreed timescales.

· Support the team with complex queries, escalations and difficult situations, providing guidance and making decisions where appropriate.

· Monitor workloads and resource levels, ensuring tasks are prioritised effectively and deadlines are consistently achieved.

· Ensure company processes, procedures and compliance requirements are understood and followed by the team.

· Identify recurring issues, inefficiencies and opportunities for improvement, implementing practical solutions where appropriate.

· Work closely with other departments and management teams to improve communication, processes and overall business performance.

· Provide regular updates and reporting on team performance, challenges, trends and areas for improvement.

· Support recruitment, onboarding and training of new team members when required.

· Manage absence, annual leave and day-to-day resource planning to ensure appropriate team coverage.

· Deal with performance, conduct and other people-related matters fairly, consistently and in line with company policies.

· Lead by example, demonstrating professionalism, accountability, enthusiasm and a strong commitment to delivering excellent service.

· Support wider business projects and initiatives, taking ownership of tasks and delivering against agreed deadlines.

What We’re Looking For

· Previous experience in a Team Leader, Supervisor, Assistant Manager or similar people-management position.

· Proven experience managing, coaching and developing a team within a customer service, compliance, support, operations or similar environment.

· Strong leadership skills, with the ability to motivate and inspire others while maintaining accountability.

· Excellent verbal and written communication skills.

· Confident handling challenging conversations, performance issues and escalations.

· Strong organisational and time-management skills, with the ability to manage competing priorities.

· A data-driven approach, with the ability to understand performance metrics and use them to improve team performance.

· Strong problem-solving and decision-making skills.

· A proactive approach, with the confidence to identify issues and take action rather than waiting to be directed.

· Ability to remain calm and professional in a fast-paced environment.

· Strong attention to detail and a commitment to maintaining high standards.

· Proficiency in Microsoft Office and other computer applications.

· Ability to work collaboratively with colleagues and managers across the wider business.

· A genuine interest in developing people and creating a positive, high-performing team environment.

· Flexibility to adapt to changing business requirements and priorities.

What We Offer

· Early December finish incentive

· Amazing incentives – enjoys trips to music gigs, football, festivals, spa days and much more

· 32 Days Holiday (including bank holidays) – plenty of time to recharge.

· Free Onsite Parking – no stress, no fees.

· Private Medical Insurance – for you and your family.

· Onsite Starbucks – enjoy your favourite brew at work.

· Tusker Car Scheme – access affordable vehicle leasing options.

· Refer-a-Friend Bonus – bring great people and get rewarded.

· Financial Advice – expert support to help you plan your future.

· Casual Dress Code – be comfortable, be yourself.

· Enhanced Maternity & Paternity Leave – support during life’s big moments.

· Monthly Leave Incentive – earn an extra day off every month.

· Loyalty Holidays – up to 3 extra days off just for sticking with us.

Join Direct Global

If you're an experienced team leader who enjoys developing people, improving performance and taking ownership of operational delivery, this is an excellent opportunity to join a growing and forward-thinking business.

You'll have a genuine opportunity to influence team performance, develop your leadership skills and make a measurable impact across Support Services and the wider business.

If you're a natural leader who can motivate a team, hold people accountable and create a culture of high performance while maintaining a strong focus on service and quality, we'd love to hear from you.

Pay: Up to £40,000.00 per year

Benefits:

Casual dress
On-site parking

Work Location: In person

Quick apply

Refine Your Search

head of project delivery jobs in newcastle upon tyne, eng

Business Operations Team Leader

Head of Estates

Change Manager

Operations Manager

Head of PFS Operations

Project Manager

Property Project Manager

Marketing Events and Campaigns Coordinator

Head of Health, Safety & Environment

Business Development Manager

Head of Finance

Project Manager

Office Manager

Information Rights Operational Lead

Project Team Leader Domestic Abuse Service (Female*)

Head of Field Service

Head of Security Policy

Project Engineer

Senior Oracle ERP Service Delivery Manager

HR Business Partner

I want to receive the latest job alerts for head of project delivery in newcastle upon tyne, eng

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