Patient/customer services Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Receptionist
Bupa Dental Care —Newcastle upon Tyne
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
14d
Administrative Assistant
Bupa —Newcastle upon Tyne
- £27,900 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Patient Services Coordinator
Curaleaf International —Sunderland
- Full-time
- IT
- Communication skills
- Free parking
- Life insurance
Quick apply
2d
Trainee Train Conductor - Newcastle
Northern Trains —Newcastle upon Tyne
- £27,258 - £34,917 a year
- Overtime
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Clinic Coordinator
3t —Newcastle upon Tyne
- £28,840 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
11d
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Optical Assistant
Pop Specs —Newcastle upon Tyne
- From £12.71 an hour
- Full-time
- Anatomy knowledge
- Customer service
- Laboratory experience
- Store discount
- Annual leave
Quick apply
9d
Ambulance Liaison Assistant
North East Ambulance Service NHS Foundation Trust —Newcastle upon Tyne
- £25,272 a year
- Full-time
- Customer service
- English
2d
Receptionist
Archvale —Newcastle upon Tyne
- £14 - £15 an hour
- GP surgery experience
- Organisational skills
- Front desk
- Annual leave
Quick apply
19h
Outbound Bookings Advisor (Bank) - Customer Experience
The Healthcare Management Trust —Durham
- £12.85 an hour
- Customer service
- English
- In-person
Quick apply
7d
NHS Talking Therapies Administrator - Newcastle
Vita Health Group —Newcastle upon Tyne
- £24,882 a year
- Full-time
- Customer service
3d
Warehouse Operative - Sunday Shift Only (5 hours per week)
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
Trainee Dispenser
Boots —North Shields
- £16 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Employee discount
Quick apply
Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Bishop Auckland
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
9d
Assistant Manager
Boots —Newcastle upon Tyne
- £16 an hour
- Part-time
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Outpatients Administrator
Spire Healthcare —Seaham
- £12.76 an hour
- Full-time
- Customer service
- Maintenance
- Organisational skills
- Free parking
- Annual leave
3d
Treatment Co-ordinator
mydentist —Newcastle upon Tyne
- Up to £13.55 an hour
- Weekend availability
- Sales
- Communication skills
- Employee discount
Quick apply
10d

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patient/customer services jobs near newcastle upon tyne, eng

Receptionist

Bupa Dental Care -
Newcastle upon Tyne

Apply Now

Job details

14 days ago

Benefits

Cycle to work scheme
Free flu jabs
Employee assistance programme
Employee discount
Pay rise

Qualifications

Customer service
Communication skills

Full job description

Receptionist – Bupa Dental Care Newcastle-upon-Tyne

Hours: 17hrs - Mon-Tues 08:00-17:30

Be the friendly face that makes every patient feel at ease from the moment they arrive.

At Bupa Dental Care, our receptionists are the first point of contact for our patients - welcoming them warmly, supporting them throughout their visit, and making sure everything runs smoothly behind the scenes. This is a varied role where you’ll be at the heart of the practice, helping us deliver the excellent customer care we’re known for.

What you’ll be doing

As a Receptionist, you’ll play a key role in making every patient experience a positive one:

Customer care at the heart – warmly greeting patients in person and over the phone, answering queries, and ensuring a relaxed, welcoming environment.
Diary & appointment management – handling bookings, cancellations, and rescheduling to keep the practice running efficiently.
Supporting patients with confidence – explaining processes and treatment options, supporting payment transactions, and helping patients understand their options (private vs NHS services).
Administration you can rely on – keeping patient records accurate and up to date, managing confidential information, and maintaining a professional reception area.
Problem-solving with empathy – handling concerns and complaints professionally, always aiming for a positive outcome.
Being part of the team – supporting clinicians with smooth handovers and the patient journey from reception to treatment. Assisting with admin and helping the Practice Manager keep everything running smoothly.

What we’re looking for

You’ll thrive in this role if you’re people-focused, empathetic and enjoy creating positive experiences. You'll bring:

Previous experience in a customer-focused role.
Strong communication skills, both face-to-face and over the phone.
Confidence using IT systems to manage bookings and records.
A proactive, flexible approach - ready to help where needed to support the team.
Professionalism, empathy, and a genuine passion for delivering excellent service.
Confident in promoting and upselling Bupa Dental Care products and services including plan options, finance and insurance claims.

Benefits of working with us

At Bupa Dental Care, we don’t just care for patients - we care for our people too. When you join us, you’ll enjoy:

Competitive pay - with opportunities to increase through training and development.
Healthcare & wellbeing support – including quick access to remote GP, physiotherapy, and mental health services through MyHealthcare, plus an annual allowance of around £350 to spend on Bupa products. You’ll also have access to our Employee Assistance Programme (EAP), Family Mental HealthLine, Bupa’s Personal Energy wellbeing programme, and discounted dental insurance for you and your family.
Financial & lifestyle benefits – from retail discounts and tools to support your financial wellbeing, to reduced rates at gyms and digital fitness providers across the UK. You’ll also have the flexibility of Wagestream, giving you access to your pay before payday.
Career pathways and progression – ongoing training and support to grow with Bupa Dental Care.
Additional health perks – Cycle to Work Scheme, free annual flu vaccine, discounted eye tests, and Bupa’s Menopause Plan.
… and much more, just ask!

Why join us?

At Bupa Dental Care, you’ll be part of a supportive, welcoming team where you can make a real difference to patients every single day. We’ll give you the tools and training you need to succeed, along with opportunities to grow your career in a business that puts people first.

If you’re organised, approachable, and love helping people, this could be the perfect role for you.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Apply Now

Refine Your Search

patient/customer services jobs in newcastle upon tyne, eng

Receptionist

Administrative Assistant

Alarm Call Handler (Part-Time AM)

Patient Services Coordinator

Trainee Train Conductor - Newcastle

Alarm Call Handler

Clinic Coordinator

Alarm Call Handler (Part-Time PM)

Optical Assistant

Ambulance Liaison Assistant

Receptionist

Outbound Bookings Advisor (Bank) - Customer Experience

NHS Talking Therapies Administrator - Newcastle

Warehouse Operative - Sunday Shift Only (5 hours per week)

Trainee Dispenser

Alarm Call Handler (Full-Time PM)

Team Administrator

Assistant Manager

Outpatients Administrator

Treatment Co-ordinator

I want to receive the latest job alerts for patient/customer services in newcastle upon tyne, eng

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