Software & Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

IT Support Specialist
Time for Recruitment —Newcastle upon Tyne
- £25,420 - £30,000 a year
- Overtime
- Free parking
- Referral programme
Quick apply
3h
Software Engineer (Data)
iamproperty & iamsold —Gosforth
- Full-time
- Remote
- Software troubleshooting
- Analysis skills
- Software development
- Annual leave
Quick apply
4d
Insights Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Analysis skills
- Presentation skills
- Analytics
14d
Software Engineering Graduate - Newcastle
Sage —Newcastle upon Tyne
- Computer Science
- Engineering
- AI
- Employee discount
AI Automation Apprentice
Sage —Newcastle upon Tyne
- AI
Cyber Security Engineer
Lockheed Martin Corporation —Newcastle upon Tyne
- £93,500 - £116,500 a year
- Full-time
- University
- Employee assistance programme
- Employee discount
Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
6d
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Maintenance
- Store discount
- Employee discount
Quick apply
Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Doctoral degree
- Computer Science
- Master's degree
12d
Software Support Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
Quick apply
5d
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- APIs
- AI
Full Stack Software Developer (.NET, Angular)
Baker Hughes —Cramlington
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Life insurance
Cryptography Engineer
Lockheed Martin Corporation —Newcastle upon Tyne
- £72,500 - £90,000 a year
- Full-time
- University
- Employee assistance programme
- Employee discount
UI/UX Designer
Xplor —Newcastle upon Tyne
- £52,000 - £60,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- Communication skills
Quick apply
5d
Software Engineer
Vertu Motors —Gateshead
- £40,000 - £50,000 a year
- Full-time
- AI
- Leadership
- Employee discount
Quick apply
Full Stack Software Engineer
CGI —Newcastle upon Tyne
- Full-time
- Mentoring
- Agile
Quick apply
Automation Tester - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
Lead Software developer (Angular & Node.js)
Scrumconnect Consulting —Newcastle upon Tyne
- Agile
- SDLC
IT Software Asset Analyst
Newcastle Building Society —Newcastle upon Tyne
- Full-time
- Azure
- Financial services
- Analytics
- Annual leave
- Employee assistance programme
10d
Full Stack Java Developer
Version 1 —Newcastle upon Tyne
- Full-time
- Agile
- SDLC
- Employee assistance programme
- Employee discount
Quick apply

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software & jobs near newcastle upon tyne, eng

IT Support Specialist

Time for Recruitment -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£25,420 - £30,000 a year
3 hours ago

Benefits

Free parking
Company pension
Company events
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
Ticket management
Computer hardware
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
Fault diagnosis and repair

Full job description

Overview

The IT Support Specialist is a dual‑skilled role responsible for delivering high‑quality technical support across our customers IT systems. This position plays a key part in ensuring customers receive fast, reliable assistance, whether resolving IT issues or supporting the wider service team with day‑to‑day technical operations.

Key Responsibilities

Technical Support

Respond to and resolve IT support tickets in line with service level expectations.
Diagnose and troubleshoot issues across hardware, software, networks, and user devices.
Provide remote and on‑site support to customers as required.
Install, configure, and maintain desktops, laptops, printers, and related peripherals.
Keep accurate and up‑to‑date notes within the ticketing system.

Customer Service & Communication

Deliver a friendly, professional, and solution‑focused experience for all customers.
Communicate technical information in a clear, accessible way.
Keep customers updated on ticket progress, expected resolution times, and next steps.
Build strong relationships that reflects our commitment to reliability and service excellence.

Operational Support

Work closely with the IT Support Team Leader to ensure tickets are prioritised and completed efficiently.
Follow established processes for documentation, asset management, and system updates.
Identify recurring issues and suggest improvements to reduce future downtime.
Support the wider team during busy periods or when specialist knowledge is required.
Ensure expense and overtime submissions are completed accurately and on-time, in line with company policy.

Pay: £25,420.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

software & jobs in newcastle upon tyne, eng

IT Support Specialist

Software Engineer (Data)

Insights Analyst

Software Engineering Graduate - Newcastle

AI Automation Apprentice

Cyber Security Engineer

Desktop Support Engineer - New Castle - Temp

IT Support Technician

Software Engineer, Data Infrastructure & Acquisition - Newcastle, United Kingdom

Software Support Specialist

Business Analyst - Newcastle

Full Stack Software Developer (.NET, Angular)

Cryptography Engineer

UI/UX Designer

Software Engineer

Full Stack Software Engineer

Automation Tester - Newcastle

Lead Software developer (Angular & Node.js)

IT Software Asset Analyst

Full Stack Java Developer

I want to receive the latest job alerts for software & in newcastle upon tyne, eng

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