We will support Work, Jobs in Newcastle Upon Tyne, Eng (with Salaries)

Telephone Agent (Call Centre)
Explain Market Research —Newcastle upon Tyne
- £13.45 an hour
- Part-time
- Customer service
- Typing
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Customer Service Agent
Everything Managed Group —Newcastle upon Tyne
- £14.28 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
RETAIL ASSISTANT - NIGHT SHIFT
Primark —Newcastle upon Tyne
- £13 an hour
- Night shift
- Communication skills
- Store discount
- Employee assistance programme
4d
Sales Colleague
Currys —North Shields
- £12.71 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
14d
Part-time Sales Assistant
The Brogue Trader LTD —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Employee discount
Quick apply
Back of House Nandoca
Nandos —Gateshead
- £12.71 an hour
- Part-time
- No experience needed
- School
- Employee discount
- Referral programme
1d
Customer Support Agent
Newcastle International Airport Ltd —Newcastle upon Tyne
- £28,393 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
5d
Waiting Staff - Part Time
The Revel Collective —Newcastle upon Tyne
- £10.85 - £12.71 an hour
- Part-time
- Spanish
- No experience needed
- Annual leave
- Employee discount
Quick apply
Nights Team Member
Atlas Hotels —Newcastle upon Tyne
- £13.60 an hour
- Night shift
- Bar
- Hotel
- Employee discount
- Referral programme
Quick apply
Nights - Team Member
Premier Inn —Newcastle upon Tyne
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
9d
Labourer / Support Worker
Express Engineering —Gateshead
- £14.21 an hour
- Full-time
- Computer literacy
- Organisational skills
- In-person
- Employee assistance programme
Quick apply
13h
Sales Assistant (Part-Time)
Pandora Jewelry —Gateshead
- £13.25 an hour
- Part-time
- Sales
- Employee discount
Temp Sales Assistant
Smiggle —Gateshead
- Weekend availability
- Sales
- Communication skills
- Store discount
- Annual leave
Support Worker
Creative Support —Gateshead
- £12.85 an hour
- Part-time
- Annual leave
Team Member
KFC Newcastle - Newgate Street —Newcastle upon Tyne
- Up to £12.71 an hour
- Part-time
- Restaurant
- Employee discount
9d
Customer Operations Operative - 12 months Fixed Term Contract
TT2 —Wallsend
- £42,465 a year
- 12 hour shift
- Customer service
- Microsoft Office
- Driving
- Annual leave
- Employee assistance programme
2d
Contact Centre Service Advisor - Newcastle
Sky —Newcastle upon Tyne
- £26,728 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Communication skills
- Employee discount
Warehouse Operative - Sunday Shift Only (5 hours per week)
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
Sales Advisor
Hotel Chocolat —Newcastle upon Tyne
- £13.05 an hour
- Hotel
- Café
- Employee discount
5d
Tesco Travel Money Advisor
Travelex —Newcastle upon Tyne
- £13.50 an hour
- Overtime
- Customer service
- Employee discount

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we will support jobs near newcastle upon tyne, eng

Telephone Agent (Call Centre)

Explain Market Research -
Newcastle upon Tyne

Quick apply

Job details

Permanent | Part-time
£13.45 an hour
1 day ago

Benefits

Casual dress
Annual leave
Company pension
Company events
Employee discount

Qualifications

Customer service
GCSE
Typing
Communication skills

Full job description

Telephone Agent

Location: Grey Street, Newcastle City Centre (Office Based)

Salary - £13.45 per hour / £26,227 Pro Rata (based on 37.5 hours)

Guaranteed Hours Contracts and Living Wage Employer

Variety of Part Time Shifts available varying from 16-24 hours per week

Flexible shifts between - Monday (10am-7pm) Tuesday to Thursday (10am-8pm), Friday (9am-4pm), Saturday (9-2pm as and when required). NB – You will be required to work some evenings.

Closing Date - 27July 2026

Students are welcome to apply, as long as they can maintain their guaranteed hours during university holiday periods, except when taking agreed annual leave.

This posting is intended for candidates who have not previously applied

About the Role

Join our Contact Centre, where every conversation helps shape the insights that support our client research and projects.

As a Telephone Agent, you’ll use a well‑designed script to conduct survey calls — asking set questions, capturing responses accurately, and keeping each interaction clear, friendly, and professional. There’s no need to create your own dialogue; your focus is on bringing the script to life, building rapport, and guiding people smoothly through the conversation.

If you enjoy connecting with others, follow processes well, and take pride in quality work, this could be the perfect role for you.

What are you waiting for?

What You’ll Do

Conduct outbound research‑based telephone interviews on behalf of our clients
Capture and record responses clearly during calls
Handle customer information securely and in line with procedures
Represent our brand with a confident, friendly telephone manner

What We’re Looking For

Customer service or contact centre experience (or similar)
Self-motivated individuals who focus on outcomes, uphold our values and take pride in their work at all times
Effective and confident communicator both verbal and written
Able to follow scripts while staying personable and engaging on the phone
Someone who can demonstrate flexibility and resilience remaining positive at all times
Reliable, punctual and able to meet your scheduled hours
Good typing skills and accuracy when entering data

Role is subject to a basic DBS check (which we deem is satisfactory).

All applicants must have the legal right to work in the UK. Explain Market Research are unable to support Visa Applications/Sponsorship.

Please note that this advert may be closed prior to the stipulated closing date should a suitable candidate(s) be identified. Due to the volume of applications; only shortlisted applicants will be contacted.

Explain Market Research is an equal opportunities employer.

Job Types: Part-time, Permanent

Pay: £13.45 per hour

Benefits:

Casual dress
Company events
Company pension
Employee discount

Application question(s):

• Do you have any unspent criminal convictions or conditional cautions (excluding speeding offences) under the Rehabilitation of Offenders Act 1974? (Yes or No) - If yes, please provide brief details below
Outline what makes you the ideal candidate for this role? (maximum of 300 words)

Education:

GCSE or equivalent (preferred)

Work Location: In person

Quick apply

Refine Your Search

we will support jobs in newcastle upon tyne, eng

Telephone Agent (Call Centre)

Customer Service Agent

RETAIL ASSISTANT - NIGHT SHIFT

Sales Colleague

Part-time Sales Assistant

Back of House Nandoca

Customer Support Agent

Waiting Staff - Part Time

Nights Team Member

Nights - Team Member

Labourer / Support Worker

Sales Assistant (Part-Time)

Temp Sales Assistant

Support Worker

Team Member

Customer Operations Operative - 12 months Fixed Term Contract

Contact Centre Service Advisor - Newcastle

Warehouse Operative - Sunday Shift Only (5 hours per week)

Sales Advisor

Tesco Travel Money Advisor

I want to receive the latest job alerts for we will support in newcastle upon tyne, eng

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