Case manager Work, Jobs in Norfolk (with Salaries)

Case Manager
Haysto —Norwich
- £25,774 - £31,774 a year
- Full-time
- In-person
- Work from home
Quick apply
Newly Qualified Social Worker (NQSW) Social Worker - Level 1 (NIPE) – Children’s Services
Norfolk County Council —Dereham
- £34,000 - £46,000 a year
- Full-time
- Travel
Specialist Housing Project Manager 10798
Norfolk County Council —Norwich
- £46,000 - £82,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
10d
NIDAS Assistant Service Manager
Leeway Domestic Violence & Abuse Services —Norwich
- £36,793 a year
- Full-time
- Public speaking
- Microsoft Office
- Supervising experience
Quick apply
Programme Manager - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
8h
Practice Consultant 10899
Norfolk County Council —Attleborough
- £34,000 - £48,227 a year
- Part-time
- Hybrid work
- In-person
- Communication skills
- Employee discount
- Gym membership
9d
Return to Social Work - Childrens
Norfolk County Council —Norwich
- £34,000 - £46,000 a year
- Full-time
- Remote
- Travel
- Relocation assistance
- Annual leave
Business Administrator - Programmes - Part-Time - HMP / YOI Norwich
Ministry of Justice —Norwich
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
8h
Family Help Team Manager Protection
Norfolk County Council —Norwich
- £50,166 - £54,277 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Master's degree
- Employee discount
- Gym membership
10d
Family Practitioner
Norfolk County Council —Norwich
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- IT
- Employee discount
- Gym membership
9d
Accounts Receivable Associate
Zipwater —Dereham
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
Quick apply
5d
AUM : Learning, Skills & Employment - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
3d
Constituency Assistant – Diary and Casework Support
Office of Steff Aquarone MP —North Walsham
- £26,039 a year
- Full-time
- In-person
Quick apply
4d
Anglican Chaplain (Priest) - HMP / YOI Norwich
Ministry of Justice —Norwich
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- English
- Presentation skills
- Annual leave
Group Worker - HMP / YOI Norwich
Ministry of Justice —Norwich
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
8h
Child Protection Expert
Norfolk County Council —Norwich
- £50,166 - £54,277 a year
- Full-time
- Hybrid work
- Childcare
- Management
- Master's degree
- Employee discount
- Gym membership
10d
Service Charges & Rent Manager
Saffron Housing Trust —Norwich
- £53,820 a year
- Full-time
- Microsoft Excel
- Customer service
- English
4d
Health & Safety Administrator and Waste Lead FTC
Spire Healthcare —Norwich
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Free parking
- Annual leave
Video Content Producer
Midwich Group —Diss
- Free parking
- Employee assistance programme
13d
Insolvency and Recovery Administrator
Larking Gowen —Norwich
- From £27,000 a year
- Monday to Friday
- Continuous improvement
- Mentoring
- Communication skills
- Annual leave
- Employee assistance programme
2d

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Case Manager

Haysto -
Norwich

Quick apply

Job details

Full-time
£25,774 - £31,774 a year

Benefits

Work from home

Full job description

Job Title: Case Manager (Mortgages)-2 Roles Available

Brand: Haysto The UKs No.1 Specialist Mortgage Broker.

Rewards: Basic Salary £25,774.00 plus bonus, OTE £31,774.00

Location: Office Based in Norwich | Full Time Mon-Thurs and WFH on Fridays.

Start Date: August 2026 Interviews Happening Now.

Who Are Haysto?

Haysto is the UK's leading complex mortgage brokerage and, after an exceptional 2025, we're on track to double in size again in 2026 powered by our exclusive partnership with Experian and driven by huge demand for our services.

To keep pace with that demand (without compromising quality), we're hiring two Case Managers (Mortgages), a job which sits at the heart of our customer journey, ensuring mortgage applications are submitted efficiently and managed to completion.

The Opportunity:

As a Case Manager (Mortgages), you'll guide customers from mortgage recommendation through to application submission, and completion.

You'll contact customers promptly, collect all required lender documentation, review each document for accuracy and completeness, package mortgage applications to an exceptional standard, and submit cases to lenders.

This role is ideal for someone who enjoys working in a fast-paced environment, has exceptional attention to detail, thrives on organisation, and enjoys helping customers.

What You'll Be Doing:

Your day-to-day responsibilities will include:

Managing a high volume of customer tasks each day, ensuring welcome calls are completed within our 4-hour Service Level Agreement.
Contacting customers promptly to request all required documentation.
Collecting documents during live calls wherever possible and scheduling follow-up calls when required.
Managing your diary effectively while maintaining regular communication with customers until applications are complete.
Reviewing documentation thoroughly, approving or rejecting documents where appropriate, and clearly explaining any additional requirements.
Packaging completed mortgage applications to lender standard before submitting them, and managing to completion.

Why This Role Matters:
This is a critical role within our mortgage journey.

Your attention to detail, communication and organisation have a direct impact on:

Customer experience
Speed to mortgage offer
Complaint volumes
Team efficiency
Adviser productivity

When this role is performed well, the entire operation runs smoothly.

When it isn't... the machine starts smoking.

What It's Like to Work at Haysto:

At Haysto, our values aren't posters on a wall or lines in a handbook.

They shape how we think, how we behave, and how we succeed together.

Everyone is expected to live these values every day.

We Are Customer Obsessed:

Customers sit at the centre of every decision we make. We listen carefully, act in their best interests, and measure success through outcomes, not vanity metrics.

We Own the Outcome:

We take responsibility for our decisions, our actions and our results. No excuses. No finger-pointing. We deliver on our commitments and fix problems quickly.

We Move Fast & Execute:

Speed is one of our greatest competitive advantages. We act with urgency, stay ambitious and never settle for average.

We Choose Optimism:

We focus on solutions, work collaboratively and celebrate success together. Trust, positivity and teamwork fuel our continued growth.

Why Join Haysto?

UK's No.1 Specialist Mortgage Broker
Winner of the 2025 Treating Customers Fairly Award
4.9 Trustpilot Rating
Market-leading reputation within specialist lending
Technology-driven business experiencing exceptional growth

Working at Haysto means joining a high-performance, high-trust environment where your contribution genuinely matters and where you'll play an important role in helping customers achieve home ownership.

Ready to Apply?
If you're looking for a role where:

Pace matters.
Quality matters.
Customer experience is everything.
Your attention to detail genuinely makes a difference.

We'd love to hear from you.

Click Apply Now, or contact Darren Robins, Head of Talent, on 01603-249267 for a confidential conversation.

Work Location: In person

Expected start date: 03/08/2026

Quick apply

Refine Your Search

case manager jobs in norfolk

Case Manager

Newly Qualified Social Worker (NQSW) Social Worker - Level 1 (NIPE) – Children’s Services

Specialist Housing Project Manager 10798

NIDAS Assistant Service Manager

Programme Manager - HMP / YOI Norwich

Practice Consultant 10899

Return to Social Work - Childrens

Business Administrator - Programmes - Part-Time - HMP / YOI Norwich

Family Help Team Manager Protection

Family Practitioner

Accounts Receivable Associate

AUM : Learning, Skills & Employment - HMP / YOI Norwich

Constituency Assistant – Diary and Casework Support

Anglican Chaplain (Priest) - HMP / YOI Norwich

Group Worker - HMP / YOI Norwich

Child Protection Expert

Service Charges & Rent Manager

Health & Safety Administrator and Waste Lead FTC

Video Content Producer

Insolvency and Recovery Administrator

I want to receive the latest job alerts for case manager in norfolk

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