Retail team leader Work, Jobs in Normanton, Wyk (with Salaries)

People & Service Team Leader
River Island —Wakefield
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
11d
Shift Lead
B&Q —Castleford
- £14.50 an hour
- Part-time
- Annual leave
- Employee assistance programme
8d
Retail Team Leader Leeds Kirkstall
Cancer Research UK —Leeds
- Part-time
- Supervising experience
- Employee discount
Retail Team Leader
Travelex —Pudsey
- £28,860 a year
- Overtime
- Customer service
- Employee discount
Team Leader
Poundland —Leeds
- £13.71 an hour
- Leadership
- Employee discount
11d
Store Team Leader
92 Degrees —Leeds
- From £27,500 a year
- Full-time
- Hospitality
- Customer service
- IT
- Store discount
- Employee discount
Quick apply
5h
Customer Support Team Manager
Yorkshire Water —Bradford
- £36,774 - £45,774 a year
- Full-time
- Management
- Leadership
- Communication skills
- Free parking
- Annual leave
8d
Parts Sales Lead - New & Used Parts - Varied Role
Slide Motorsport Limited —Pontefract
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Employee discount
Quick apply
NIGHT TEAM MANAGER
Primark —Leeds
- £33,189 a year
- Night shift
- Organisational skills
- Leadership
- Annual leave
Product Team Leader
River Island —Leeds
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Senior Regional Field Team Manager
CPM UK —Leeds
- £55,000 a year
- Weekend availability
- Sales
- Analysis skills
- Team management
- Paid training
- Employee discount
Quick apply
CS Team Managers - Customer Service Team Manager
Evri —Morley
- Full-time
- Communication skills
- Time management
3d
Retail Team Leader
The Air Ambulance Service —Sheffield
- £13.63 an hour
- Part-time
- Management
- Sales
- Annual leave
- Employee assistance programme
Quick apply
10d
Sports & Retail Service Lead
evoke —Leeds
- Weekend availability
- Hybrid work
- AWS
- Annual leave
- Work from home
Sales & Service Lead - Leeds
ALO —Leeds
- Weekend availability
- Sales
- Leadership
- Communication skills
Quick apply
Team Leader
Home Bargains —York
- £32,032 a year
- Supervising experience
- Store discount
- Annual leave
Quick apply
9d
Visitor Experience - Catering & Retail Team Leader
Grimm & Co —Rotherham
- £28,122.34 - £29,546.03 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
8d
Transport Team Manager
GXO Logistics —Sherburn in Elmet
- Up to £35,024 a year
- Full-time
- Team management
- IT
- Leadership
- Annual leave
- Employee discount
Team Manager
Matalan —Huddersfield
- From £27,034 a year
- Full-time
- Sales
- Merchandising
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Cleaning Team Manager
Home Bargains —Doncaster
- £31,334.74 a year
- Full-time
- Supervising experience
- Leadership
- Store discount
- Annual leave
Quick apply

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People & Service Team Leader

River Island -
Wakefield

Quick apply

Job details

Permanent | Full-time
11 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Sales
Leadership
Communication skills
Time management

Full job description

Description

We are looking for an energetic and inspiring People & Service Team Leader to support our store operations and lead our team to success. As a People & Service Team Leader, you will constantly strive to improve the customer journey through creating an engaged and motivated team who deliver exceptional customer service. Supporting the People & Service Manager to develop the team and maintain visual and operational standards, and in turn driving conversion, sales and KPIs.

For a more detailed overview of this role, check out the job description attached at the bottom of this advert.

About The Role

What You’ll Be Doing

Consistently deliver great service and role model this throughout the store team.
Create a diverse and inclusive environment where all your store team feel valued.
Create a wellbeing culture in store by being a direct line of communication for the store team.
Confidently duty manage in all areas of the store operation including product and operations.
Support the People & Service Manager to consistently delight customers through delivering the best customer journey across service, people, visual and operations.
Support the People & Service Manager to empower the team within store to deliver for the customer by always putting customer experience at the centre of decision making.
Have a good understanding of commercial tools and how to use to drive actions.
Take accountability to drive store KPIs, including sales, stock loss, payroll, conversion, voice of customer, RFID, and people KPIs.
Support the management of store operations, including compliance with health & safety standards.
Support the development of the store team to deliver a high performing, motivated and engaged store team who feel valued and recognised for their contribution.

You'll Be Perfect If

You have previous experience in retail, preferably in a supervisor role.
You are passionate about fashion and stay updated on the latest trends.
You possess strong communication and interpersonal skills.
You can motivate and inspire a team to achieve their best.
You are proactive, adaptable, and thrive in a fast-paced environment.
And most importantly love our products as much as we do so we create the best possible customer journey!

Things To Consider

Fast-Paced Environment: This is a high-energy role where priorities can shift quickly based on sales performance, customer trends, and seasonal demands. You’ll need to be comfortable adapting to situations and juggling multiple tasks.
Reporting: Your ability to analyse customer feedback and sales data will be crucial in driving improvements to your store.
Managing People: Strong emotional intelligence is essential, as you’ll be managing a diverse team.
Hands-On Role: While this position is strategic, it also requires you to be hands-on with product movement, floor resets, and physical tasks like adjusting layouts, displays, and stock replenishment.
Weekend Work: As part of the retail environment, you'll need to work on weekends, public holidays, and during key seasonal periods. This is especially crucial during busy times like sales events, product launches, or store promotions.
Deadlines: Strong time management skills are important for balancing multiple responsibilities and meeting deadlines.
Leading a Team: Your ability to foster a positive team culture will be crucial in creating an enjoyable work environment.

This Is For You

We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

What we can offer you:

Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
Progression focus throughout Retail & Head Office. Support with upskilling skills through on the job training and qualifications.
A generous bonus scheme & private pension plan.
28 days (UK) 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also the option to buy additional holiday for whatever the need!

We mentioned the discount, right?

Keeping You Safe...

We are committed to providing a safe and inclusive workplace where everyone is treated with dignity and respect. We expect all employees to uphold our values and contribute to a positive working environment.
Our business is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

About River Island

Quick apply

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