Liaison Work, Jobs in North End, Ham (with Salaries)

Resident Liaison Officer - Social Housing
Sureserve —Havant
- £27,976 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Pastoral Support
New Forest Care —Southampton
- £22,700 - £26,300 a year
- Full-time
- School
- Sick pay
Quick apply
Event Planner (Group Projects)
The Goodwood Estate —Chichester
- Microsoft Word
- Communication skills
- Gym membership
9d
Customer Representative and Liaison Officer
Cappagh Browne —Portsmouth
- £34,000 a year
- Full-time
- CRM software
- Organisational skills
- IT
Quick apply
Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)
HM Prison & Probation Service —Portsmouth
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Pastoral Worker
Arundel Court Primary Academy and Nursery —Portsmouth
- £25,133 - £27,287 a year
- Call to connect
- University
- School
3d
Resource co-ordinator
Southampton City Council —Southampton
- £27,273 - £29,138 a year
- Part-time
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
2d
Assistant Project Manager
Bridges Electrical Engineers —Portsmouth
- Full-time
- Management
- Driving
- Construction experience
- Employee discount
- Referral programme
Quick apply
CAMHS Liaison Senior Practitioner
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £49,387 - £56,515 a year
- Weekend availability
- Management
- Discharge planning
3d
Conveyancing Administrator
Glanvilles LLP —Fareham
- £21,600 - £25,400 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Free parking
Quick apply
13d
Domestic Abuse Outreach Worker (Adults)
Southern Domestic Abuse Service —Gosport
- £26,805.75 - £27,464.70 a year
- Full-time
Bid & Marketing Coordinator
Mountjoy —Portsmouth
- Full-time
- Marketing
- Social media management
- Business development
Community Coordinator - Southern Central
Felix —Totton
- £25,000 - £26,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
2d
Operations Manager (Part-Time, Remote)
Youth4Youth Ltd —Southampton
- £32,000 - £36,000 a year
- Remote
- CRM software
- Travel
- Computer skills
- Employee discount
Quick apply
16h
EA to CFO
Arqiva —Winchester
- Up to £56,000 a year
- Full-time
- Hybrid work
- Research
- Mentoring
- Organisational skills
- Employee discount
Club Secretary & Treasurer / Club Administrator
Chichester City Club —Chichester
- From £10,000 a year
- Part-time
- Administrative experience
- In-person
Quick apply
23h
Early Years Assistant
Highbury Primary School —Portsmouth
- £17,950.97 - £18,811.49 a year
- Part-time
- University
- Experience working with children
- School
8d
Student Health Adviser & Sexual Violence Liaison Officer (SVLO)
University of Chichester —Chichester
- £23,097 - £37,694 a year
- Part-time
- University
- Communication skills
- Employee assistance programme
- Employee discount
Health & Justice RECONNECT Practitioner
Midlands Partnership University NHS Foundation Trust —Yapton
- £39,959 - £48,117 a year
- Full-time
- Research
- Data entry

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Resident Liaison Officer - Social Housing

Sureserve -
Havant

Quick apply

Job details

Permanent
£27,976 a year
6 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced paternity leave

Qualifications

Customer service call handling
Stakeholder liaison
Administrative support experience
Internal department liaison
Microsoft Office Suite
Complaint handling
Organisational skills
Customer interaction
Communication skills

Full job description

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.

Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London’s largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.

Role

The role of our Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Havant office.

Act as the main point of contact for escalated calls from Customer Service Agents
Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress
Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised
Update and provide compliance & repair reports to client
Call customers to arrange appointments for follow up works
Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs
Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts
Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress

Attend Contract meetings
All associated ad-hoc administrative duties

The successful candidate will have

Previous administrative experience, preferably from a social housing/construction background
Able to provide a high level of courteous, professional customer service
Proficient in MS Office, in particular, Outlook and Excel
Good written and verbal communication skills
Flexible attitude with strong organisational skills

What we can offer you

We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:

Competitive salary
Contributory Pension scheme
Life assurance
28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer’s leave, neonatal leave, IVF, and assisted conception leave.

In addition, the role offers:

Sureserve Benefits Hub, accessing over 1000’s retail discounts
Virtual GP service, 24/7, 365 days, available for employees and your immediate family
Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
Bike2Work scheme
Home & Electronics – salary sacrifice purchase scheme

Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status

Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact [email protected]

Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks

Quick apply

Refine Your Search

liaison jobs in north end, ham

Resident Liaison Officer - Social Housing

Pastoral Support

Event Planner (Group Projects)

Customer Representative and Liaison Officer

Senior Administrative Officer - (Part Time) Portsmouth & Isle of Wight - South Central (Fixed Term/Loan/Detached Duty)

Resident Liaison Officer - Social Housing

Pastoral Worker

Resource co-ordinator

Assistant Project Manager

CAMHS Liaison Senior Practitioner

Conveyancing Administrator

Domestic Abuse Outreach Worker (Adults)

Bid & Marketing Coordinator

Community Coordinator - Southern Central

Operations Manager (Part-Time, Remote)

EA to CFO

Club Secretary & Treasurer / Club Administrator

Early Years Assistant

Student Health Adviser & Sexual Violence Liaison Officer (SVLO)

Health & Justice RECONNECT Practitioner

I want to receive the latest job alerts for liaison in north end, ham

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