Customer experience & service design lead Work, Jobs in North Ockendon, Ess (with Salaries)

Bar Manager - Part Time Events
Design 911 —Shenfield
- £17 an hour
- Part-time
- Serving
- Bar
- Management
- Free parking
- Health & wellbeing programme
Quick apply
9d
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- In-person
- Flexible schedule
Quick apply
Marketing Assistant
OneDome —London
- £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- No experience needed
- English
Quick apply
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Residence Life Coordinator, First Year Focus - NYU London
New York University —London
- Weekend availability
- Management
- University
- No degree
- Annual leave
Sales Assistant
Flying Tiger Copenhagen —Oxford Street
- Customer service
3d
Creative Producer (12 month fixed term salaried contract), London
HH Global —London
- Organisational skills
- Communication skills
10d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
3d
Digital Marketing Executive
Queensmith —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Google Suite
- AI
- Flexible schedule
- Sick pay
Quick apply
Client Operations Manager - Fitness & Wellbeing
Westfield Health —London
- £60,000 - £70,000 a year
- Hybrid work
- Hospitality
- English
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
10d
MASSIMO DUTTI GENERAL MANAGER BROMLEY
INDITEX —Bromley
- Full-time
- Customer service
- Merchandising
- Team management
Quick apply
Head of Customer Experience
Stellify —London
- £95,000 - £110,000 a year
- Hybrid work
- CRM software
- Team management
Quick apply
Group Design Lead - Wise Platform FTC (12-Month Maternity Cover)
Wise Australia Investments —London
- £128,000 - £173,000 a year
- Leadership
- Banking
Lead Experience Designer
Fearless —London
- £70,000 - £85,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
- Flexible schedule
Quick apply
Community and Marketing Manager
Maze Theory Games —London
- £35,000 - £40,000 a year
- Remote
- Marketing
- Social media management
- Bachelor's degree
Quick apply
8d
Customer Experience & Service Design Lead
1st Formations —London
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Analytics
Sales Executive, Print & Document Solutions
SS&C Technologies —Basildon
- Full-time
- Hybrid work
- CRM software
- Business development
- Travel
Qualitative Insight Executive / Research Executive
DC Thomson —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Experience working with children
- AI
Quick apply
Packaging & Product Artworker (Remote, 4 days - 6 months FTC)
Bloom & Wild —London
- Part-time
- Remote
- AI
- Work from home
- Employee discount
Design Lead - AI & Digital Experience
Tangent Marketing Services —London
- Full-time
- Remote
- AI

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Bar Manager - Part Time Events

Design 911 -
Shenfield

Quick apply

Job details

Permanent | Part-time | Zero hours contract
£17 an hour
9 days ago

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company pension
Company events
Flexible schedule

Qualifications

Serving
Management
Closing procedures
Pub and bar experience
Complaint handling
Age-restricted sales
Continuous improvement
Opening procedures
Bar management
Bar service
Cleaning
Stocking
Customer interaction
Guest services
Communication skills
Rota coordination

Full job description

About Design911

At Design911, we're specialists in automotive parts, styling, and performance upgrades. With decades of industry experience, we serve customers worldwide with high-quality components, expert knowledge, and a passion for vehicles of all kinds — from classic to modern.

As an Employee Ownership Trust (EOT), Design911 is proudly owned by its employees. This unique structure means every team member has a stake in the company's success, helping drive a culture of commitment, collaboration and continuous improvement.

We believe in innovation, quality and putting customers first. Whether we're helping to restore a vehicle or pushing performance to the next level, we approach every challenge with care, craftsmanship and attention to detail.

At Design911, every idea counts, every role matters, and every employee helps drive us forward. Your voice is heard, your contribution is valued, and your work makes a difference.

Join us — and take pride in owning your part of the journey.

The Lounge

Design911 is excited to announce the opening of The Lounge, a premium space hosting events for both members and the public.

We are looking for reliable, friendly and professional bar and waiting staff to help us deliver an exceptional experience for our customers and guests.

This is an exciting opportunity to be part of a new venture, supporting a range of Porsche events, customer evenings, private functions and special events.

Bar Manager Responsibilities:

Lead, supervise and support the bar team during daily operations and events.
Allocate duties and ensure all team members understand their responsibilities.
Organise staff rotas and ensure appropriate staffing levels for events and functions.
Train and support bar staff to maintain high standards of service.
Monitor staff performance, presentation and professionalism.
Lead by example and maintain a positive and professional working environment.

Customer Service & Guest Experience

Ensure all guests receive friendly, professional and attentive service.
Maintain a welcoming, premium and professional atmosphere at all times.
Deal confidently and professionally with customer queries, requests and complaints.
Ensure drinks are prepared and served to a consistently high standard.
Support the delivery of a premium guest experience across all events.

Bar Operations

Oversee the preparation and set-up of the bar before opening and events.
Ensure the bar remains clean, fully stocked and well organised throughout service.
Manage closing procedures, including cleaning, stock checks and securing the bar.
Monitor stock levels and communicate ordering requirements.
Minimise waste and ensure stock is stored correctly and securely.
Ensure bar equipment, glassware and facilities are maintained and ready for use.

Events & Functions

Liaise with event planner to run bar operations for Porsche events, customer evenings and private functions.
Ensure the bar team is fully briefed before each event.
Plan staffing, stock and bar requirements according to the event.
Work closely with event and management teams to ensure the smooth running of each function.
Ensure the bar maintains a high-end and professional presentation throughout events.

Licensing, Health & Safety

Ensure all bar operations comply with relevant licensing requirements.
Ensure responsible alcohol service standards are consistently followed.
Monitor compliance with health, safety and hygiene procedures.
Ensure age-verification procedures are followed where required.
Identify and address any health, safety or operational concerns promptly.
Maintain a safe and professional environment for both guests and staff.

Standards & Presentation

Maintain consistently high standards of cleanliness, presentation and organisation.
Ensure the bar area, equipment and service areas are presented to a premium standard.
Monitor the quality and presentation of drinks and service.
Ensure staff maintain appropriate professional appearance and conduct.
Continually look for ways to improve the efficiency and quality of the bar operation.

Hours

Thursday's & Friday's: 5:30pm – 11:00pm

Weekends: Hours will vary depending on events and opening times, with additional hours available during larger events.

There may also be opportunities for additional shifts around special events and private functions.

What We're Looking For

We're looking for people who:

Have a positive, friendly and professional attitude.
Enjoy interacting with customers and providing excellent service.
Are reliable, punctual and well presented.
Have strong communication and interpersonal skills.
Can work confidently as part of a team.
Take pride in delivering a high-quality customer experience.
Are organised and able to remain calm in a busy environment.
Are flexible and happy to work evenings and weekends when required.
Have a genuine interest in delivering a premium hospitality experience.

Essential

Previous hospitality, bar or waiting experience is essential.

Why Join The Lounge?

This is an exciting opportunity to join the team at the launch of a brand-new venue and play an important role in creating memorable experiences for our customers and guests.

You'll be working in a unique environment surrounded by Porsche, automotive culture, events and premium hospitality, with the opportunity to support some fantastic events.

If you're passionate about hospitality, enjoy working with people and take pride in delivering exceptional service, we'd love to hear from you.

Please note this will be a 0 hour contract.

Pay: £17.00 per hour

Benefits:

Company events
Company pension
Discounted or free food
Flexible schedule
Free parking
Health & wellbeing programme

Ability to commute/relocate:

Shenfield CM13 1TG: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

Are you open to flexibility

Experience:

bar manager: 2 years (required)
bar staff: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience & service design lead jobs in north ockendon, ess

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Customer Experience & Service Design Lead

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Design Lead - AI & Digital Experience

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