Coordinator, patient services Work, Jobs in Northampton, Eng (with Salaries)

Coordinator, Patient Services
Baxter —Northampton
- £27,000 a year
- CRM software
- Customer service
- Microsoft Office
Client Care Coordinator (FTC)
IVC —Northampton
- Full-time
- Communication skills
- Annual leave
- Employee discount
Scheduling and Training Coordinator
Radius Group Limited —Northampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
4d
Resident Engagement Coordinator
Innovus —Bedford
- Up to £30,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Sick pay
Quick apply
Contract Support Coordinator
Yusen Logistics (UK) —Northampton
- £35,500 a year
- Full-time
- Hybrid work
- Customer service
- English
- IT
- Referral programme
1d
Patient Service Executive
CARE Fertility —Northampton
- £25,284.50 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
Participation Lead & Coordinator
West Northamptonshire Council —Northampton
- £39,190 - £41,797 a year
- Annual leave
- Employee discount
4d
Wedding Conference & Events Coordinator
Levy —Northampton
- £13.86 an hour
- 8 hour shift
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Logistics Coordinator
Yusen Logistics (UK) —Northampton
- £31,125.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Referral programme
12d
Associate Clinical Coder
Northampton General Hospital NHS Trust —Northampton
- £25,760 - £27,476 a year
- Full-time
- Hospital
1d
Customer Services Coordinator
Rushlift —Northampton
- Customer service
- IT
- Communication skills
- Employee assistance programme
Library Coordinator
The Duston School —Northampton
- £16,860 - £17,970 a year
- Part-time
- In-person
- Restaurant experience
- Communication skills
Quick apply
8d
Receptionist
The Mounts Medical Centre —Northampton
- £16,523 - £22,600 a year
- Part-time
- Hospitality
- Customer service
- GP surgery experience
- Annual leave
Quick apply
Day Centre Support Worker
Project Care —Northampton
- Part-time
- English
- Driving
- Care plans
- Paid training
- Employee discount
Quick apply
Bank Support Worker - Ofsted Registered Supported Accommodation , aged 16+
Allied Intergrated Services Ltd —Northampton
- £13 - £15 an hour
- Weekend availability
- In-person
- Communication skills
- Free parking
- Paid training
Quick apply
7d
Business Support Administrator
ISS Facility Services —Northampton
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
Quick apply
Care & Compliance Coordinator
Bedfordshire Supported Housing Ltd —Bedford
- £16 - £18 an hour
- Full-time
- Microsoft Office
- Care plans
- Annual leave
- Referral programme
Treatment Coordinator
Bupa Dental Care —Northampton
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
Intelligence and Incident Response Co-ordinator
Wilson James —Milton Keynes
- £14.58 an hour
- Full-time
- Customer service
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
5d

I want to receive the latest job alerts for coordinator, patient services in northampton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

coordinator, patient services jobs near northampton, eng

Coordinator, Patient Services

Baxter -
Northampton

Apply Now

Job details

£27,000 a year

Qualifications

CRM software
GPhC
Customer service
Microsoft Office
Organisational skills
IT

Full job description

Req # 205580 Location Northampton, England, United Kingdom Job Category Supply Chain Date posted 07/09/2026

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Summary

This role will coordinate the prescription management process, patient stock levels for medical & ancillary products, process orders for delivery to home patients, and undertake patient account management in line with standard operating procedures, service specifications and operational KPIs (under the supervision & direction of the Responsible Pharmacist).

Monday to Friday - Shift rotation 8:30 to 16:30 / 9:30 - 17:30

The role will be initially hybrid based in Northampton before moving to a home-based role in 2027.

Key Accountabilities

Respond to inbound calls and initiate outbound calls/email correspondence (including shared inbox management) to patients & customers in order to process stock orders and resolve patient queries.
Activate new patients onto the service and coordinating the installation delivery in line with customer requirements.
Accurately enter prescriptions and the directions on the Patient Management System
Process patient orders (including charge orders) accurately on the Patient Management System as directed by the patient’s prescription
Organise collections and process sales returns within the allocated timeframes.
Manage the administration (e.g. tracking, filing, requesting, archiving) of physical & electronic pharmacy records including patient prescriptions in an accurate and timely manner.
Report and escalate system inaccuracies to the Customer Service & Patient Services Supervisor.
Liaise with third-party partners (e.g. transport, nursing, technical services) to facilitate and deliver patient treatments
Coordinate the back-order management process including communicating with patients & pharmacists, liaising with third-party partners and updating the system.
Support the resolution of customer invoice queries to enable payment of services provided.
Record patient complaints and incidents immediately on the Complaint Management System and investigate where appropriate.
Escalate clinical queries and patient safety incidents to the Responsible Pharmacist within the defined timeframes as per the Communications Standard Operating Procedure.

Education and Experience

Successful experience in customer service or patient-centric roles
Successful experience is using customer relationship management systems
Previous experience of working in a pharmacy/healthcare setting would be advantageous
Previous experience of demonstrating strong administration skills in high volumes
Strong verbal and written communications skills (e.g. professional telephone manner)
High attention to detail
Good IT proficiency (including Microsoft Office)
Strong organisational & prioritisation skills in a demanding environment
Process-driven
Dispensing Assistant Qualification or equivalent (minimum of Regulated Qualifications Framework Level 2 as defined in GPhC guidance), preferential but not essential.

What are some of the benefits of working at Baxter?

£27,000 base salary, plus competitive benefits
Professional development opportunities
High importance placed on work life balance

#LI-MT1

#IND-UKOPS

#IND-UKCOM

#LI-BAXGEN

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Apply Now

Refine Your Search

coordinator, patient services jobs in northampton, eng

Coordinator, Patient Services

Client Care Coordinator (FTC)

Scheduling and Training Coordinator

Resident Engagement Coordinator

PA to the Practice Manager / Complaints Coordinator

Contract Support Coordinator

Patient Service Executive

Participation Lead & Coordinator

Wedding Conference & Events Coordinator

Logistics Coordinator

Associate Clinical Coder

Customer Services Coordinator

Library Coordinator

Receptionist

Day Centre Support Worker

Bank Support Worker - Ofsted Registered Supported Accommodation , aged 16+

Business Support Administrator

Care & Compliance Coordinator

Treatment Coordinator

Intelligence and Incident Response Co-ordinator

I want to receive the latest job alerts for coordinator, patient services in northampton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected