Field support specialist Work, Jobs in Northampton, Eng (with Salaries)

Field Support Specialist
FOODHUB —Northampton
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
7d
Welfare Rights Advisor (homelessness prevention)
Community Law Service (Northampton and County) —Northampton
- £24,779 - £28,962 a year
- Part-time
- Hybrid work
- Microsoft Office
- Mentoring
- Flexible schedule
- Sick pay
Quick apply
13d
Client Services Specialist
Video Inn Production Limited —Northampton
- £25,500 - £30,000 a year
- Full-time
- Customer service
- Continuous improvement
- In-person
- Employee assistance programme
Quick apply
Specialist Cleaning Team Manager
Industrial Site Maintenance —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Flexible schedule
Quick apply
10d
Recovery Worker
Turning Point —Northampton
- £25,870 - £30,265 a year
- Full-time
- Communication skills
- Annual leave
14d
Trainee White Goods Engineer - Northampton [PAS199]
Pacifica —Northampton
- £26,500 - £27,000 a year
- Full-time
- Customer service
- No experience needed
- Electrical experience
- Annual leave
Quick apply
13d
Care Assistant (Nights) – £14.74/hr – Moulton, Northampton (Full-Time)
Burton Family —Moulton
- £14.74 an hour
- 12 hour shift
- Patient monitoring
- In-person
- Paid training
- Annual leave
Quick apply
5d
Administrative Specialist
DSV —Northampton
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
13d
Service Lead homeless service
Northampton Hope Centre —Northampton
- £28,000 - £32,000 a year
- Weekend availability
- Management
- Administrative experience
- Supervising experience
Quick apply
Operations Support Technician
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £29,336 a year
- Overtime
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Field Services Coordinator
ImServ —Milton Keynes
- Data analysis skills
- Computer skills
- Communication skills
- Annual leave
Materials Quality Technologist
WJ Products —Milton Keynes
- £23,500 - £27,000 a year
- Full-time
- Computer literacy
- Laboratory experience
- Analysis skills
- Free parking
- Annual leave
Quick apply
TPA Liability Claims Handler
Crawford & Company Adjusters (UK) Ltd —Milton Keynes
- Remote
- Customer service
- Organisational skills
- Communication skills
Quick apply
Field Services Coordinator
IMServ Europe Ltd —Milton Keynes
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- IT
- Free parking
- Annual leave
Quick apply
8d
Operations Support Technician
HMGCC —Milton Keynes
- £29,336 a year
- Overtime
- Organisational skills
- Free parking
- Annual leave
Duty Manager – Bedford HWRC
H W Martin Waste Ltd —Bedford
- £14.85 an hour
- Weekend availability
- Computer literacy
- Team management
- Organisational skills
- Employee assistance programme
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Computer literacy
- Quality control
- Computer skills
- Free parking
Caterlink - Catering Manager
Caterlink —Northampton
- £15 an hour
- Full-time
- Cooking
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
6d
Support Worker
CareTech Group —Hartwell
- £13.03 an hour
- Weekend availability
- Writing skills
- Communication skills
- Employee assistance programme
- Referral programme
Quality Specialist Launch Team
Ball Corporation —Milton Keynes
- £62,300 - £89,690 a year
- Hybrid work
- English
- Continuous improvement
- Quality control
- Employee assistance programme
- Life insurance
Quick apply

I want to receive the latest job alerts for field support specialist in northampton, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Field Support Specialist

FOODHUB -
Northampton

Quick apply

Job details

Full-time
£34,258 a year
7 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

field support specialist jobs in northampton, eng

Field Support Specialist

Welfare Rights Advisor (homelessness prevention)

Client Services Specialist

Specialist Cleaning Team Manager

Recovery Worker

Trainee White Goods Engineer - Northampton [PAS199]

Care Assistant (Nights) – £14.74/hr – Moulton, Northampton (Full-Time)

Administrative Specialist

Service Lead homeless service

Operations Support Technician

Field Services Coordinator

Materials Quality Technologist

TPA Liability Claims Handler

Field Services Coordinator

Operations Support Technician

Duty Manager – Bedford HWRC

Technical Support Technician (Office-Based)

Caterlink - Catering Manager

Support Worker

Quality Specialist Launch Team

I want to receive the latest job alerts for field support specialist in northampton, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected