Customer specialist Work, Jobs in Northampton, Nth (with Salaries)

Aftersales Coordinator
Dumarey Flybrid Limited —Silverstone
- £35,000 - £45,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
15h
Registration Officer Citizenship and Systems
Milton-Keynes-Council —Milton Keynes
- £33,119 - £37,563 a year
- Management
- Databases
- Presentation skills
- Annual leave
- Work from home
2d
Tesco Colleague - Spinny Hill Express
Tesco UK —Northampton
- £13.28 - £14.55 an hour
- Full-time
- Customer service
1d
Buying Assistant
Bodypower Sports plc Fitness Superstore —Moulton
- £27,000 a year
- Full-time
- Merchandising
- Analysis skills
- Data entry
- Free parking
- Employee discount
Quick apply
Warehouse Operative (Monday to Friday)
CCF —Northampton
- Full-time
- Customer service
Order Processing & Portal Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- ERP systems
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
6d
Service Advisor
RH COMMERCIAL VEHICLES —Northampton
- Up to £31,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Team Leader
HM Courts & Tribunal Service —Northampton
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Travel
- Annual leave
- Employee discount
13d
IT Support Technician 1st Line
The Computer Doctors Ltd —Northampton
- From £26,436.80 a year
- Full-time
- Maintenance
- In-person
- Free parking
Quick apply
12d
Cruise Travel Expert
Iglu.com —Rugby
- Weekend availability
- Remote
- Microsoft Word
- Computer literacy
- Maths
- Work from home
- Employee discount
Warehouse Operative AM shift (pharma chamber)
Yusen Logistics (UK) —Northampton
- £28,354.14 a year
- Full-time
- English
- Warehouse experience
- Communication skills
- Referral programme
Housing and Property Management - Apprenticeship
Sage Homes —Northampton
- Rotating shift
- Organisational skills
- Communication skills
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Financial services
- Work from home
- Gym membership
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Travel
- Marketing
- Free parking
- Flexitime
Quick apply
Facilities Coordinator
ABM UK —Northampton
- Full-time
- Microsoft Word
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
9d
Prescription Service Specialist (m/f/d)
Unora GmbH —Northampton
- Computer literacy
- Salesforce
- Microsoft Office
- Annual leave
Quick apply
9d
Sales Executive - Audi
Vindis Group —Northampton
- £20,000 - £23,000 a year
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Customer Support Specialist
Fill Refill Co —Wellingborough
- From £25,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
1d
People Services Specialist
GXO Logistics —Northampton
- Up to £26,000 a year
- Oracle
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
6d
Retail Customer Service
Entain —Northampton
- £13 an hour
- Overtime
- Cash handling

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customer specialist jobs near northampton, nth

Aftersales Coordinator

Dumarey Flybrid Limited
Silverstone

Quick apply

Job details

Permanent | Full-time | Part-time upon request
£35,000 - £45,000 a year
15 hours ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Stakeholder collaboration
Stakeholder liaison
Incident queue management
Ticket management
ERP software
Administrative experience
Purchase order creation
Ticket management systems
Organisational skills
Customer support
Customer interaction
Communication skills
Help desk

Full job description

Why this role matters

As the After Sales Coordinator, you will be the first point of contact for customers requiring technical assistance, service support, repairs, and spare parts. You will play a highly respected role in ensuring customer issues are triaged effectively, assigned appropriately, and resolved in a timely manner.
Working closely with our friendly field service engineers, our impressive technical specialists, and our superb internal operational teams, you will coordinate all aspects of the customer support journey, ensuring customers remain informed and confident throughout the process.

You don't need to be an engineer or already know our technology. You will have support from experienced colleagues and we will provide the basic product and technical training you need to understand our systems and confidently coordinate customer support.

This is a highly visible role that combines customer service, technical coordination, administration, and operational support.

You will be at the centre of our customer support operation, helping customers get the best from energy-storage technology that reduces fuel consumption, emissions and fights climate change.

What you will be doing

Customer Support & Triage

Act as the primary contact for incoming customer enquiries, technical issues, repair requests, and service support needs.
Create, manage, and monitor service tickets through to resolution.
Maintain regular communication with customers, providing updates on progress, expected timelines, and outcomes.

Service & Repair Coordination

Prepare quotations for servicing, repairs, spare parts, and support activities.
Liaise with customers and engineers to arrange service appointments and manage service calendars.
Organise transport and logistics requirements associated with service and repair activities.

Order Processing & Commercial Administration

Raise purchase orders and process customer purchase orders.
Ensure completed service work is invoiced promptly and accurately.
Support reporting on service revenues, quotations, and completed activities.

What we are looking for

You are an organised and proactive professional who enjoys solving problems and delivering exceptional customer experiences. You thrive in environments where priorities can change quickly and where clear communication is essential.

You will be:

Customer-focused: with a passion for delivering outstanding service.
Highly organised: with strong attention to detail and excellent administrative skills.
Proactive and self-motivated: Able to organise changing priorities while knowing when to involve colleagues or escalate an issue.
Collaborative: able to work effectively with customers and internal stakeholders.

Experience & Qualifications

Desired

Previous experience in a customer service, service coordination, technical support, helpdesk, or service administration role.
Strong administrative and organisational skills.
Experience using ERP or ticket management systems.
Excellent written and verbal communication skills.
Ability to manage multiple priorities simultaneously.

Not sure you meet every requirement?

We know that great candidates don't always tick every box. If this role interests you and you believe your skills and experience could transfer well, we encourage you to apply. We are interested in your potential as well as your previous experience.

What You Will Get

· Salary Range £35,000 - £45,000 FTE per annum

· Pension Contribution of 8% of salary

· Private Healthcare which includes dental and optical cover

· 25 days holiday, plus bank holidays

· Flexibility & Family Friendly policies

Dumarey Green Power is committed to equal opportunities, diversity and inclusion for all, we will gladly make reasonable adjustments for applicants during our recruitment process to ensure that we attract and retain the best individual for the role.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in northampton, nth

Aftersales Coordinator

Registration Officer Citizenship and Systems

Tesco Colleague - Spinny Hill Express

Buying Assistant

Warehouse Operative (Monday to Friday)

Order Processing & Portal Coordinator

Service Advisor

Team Leader

IT Support Technician 1st Line

Cruise Travel Expert

Warehouse Operative AM shift (pharma chamber)

Housing and Property Management - Apprenticeship

Customer Service Specialist

Luxury Events & Fundraising Relationship Executive

Facilities Coordinator

Prescription Service Specialist (m/f/d)

Sales Executive - Audi

Customer Support Specialist

People Services Specialist

Retail Customer Service

I want to receive the latest job alerts for customer specialist in northampton, nth

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