Senior advisor Work, Jobs in Northampton, Nth (with Salaries)

Customer Service Advisor
Barclays —Northampton
- Monday to Friday
- Computer skills
- Communication skills
- Time management
Junior Employee Relations Specialist
Travis Perkins plc —Northampton
- Full-time
- Hybrid work
- CRM software
- Human resources
- Communication skills
- Employee assistance programme
- Employee discount
Senior HR Advisor
Bannatyne —Banbury
- Up to £40,000 a year
- Hospitality
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Senior Customer Service Advisor
Barclays —Bedford
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
1d
Customer Service Advisor TRM
Olleco —Northampton
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
Director, HRBP EMEA Commercial
Sealed Air —Kettering
- Data analysis skills
- English
- Analysis skills
Business Development/Account Manager
SiteTrackPRO —Northampton
- £35,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Business development
- Free parking
- Work from home
Quick apply
Senior Style Advisor / Supervisor (Maternity cover contract)
Mint Velvet —Milton Keynes
- Part-time
- Customer service
- Employee discount
Quick apply
3d
Senior Health & Safety Advisor
Product Care Group —Weedon Bec
- Full-time
- Hybrid work
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Contracts
- Budgeting
Quick apply
Customer Service Advisor
Gtechniq Ltd —Northampton
- Up to £30,000 a year
- Full-time
- Writing skills
- English
- Data entry
- Employee assistance programme
- Life insurance
Quick apply
Finance & Business Operations Coordinator (Part-Time, Growth Role)
Terra Global Solutions Ltd. —Milton Keynes
- £16 - £18 an hour
- Part-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
People Services Specialist
GXO Logistics —Northampton
- Up to £26,000 a year
- Oracle
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
2d
People Partner - TF Solutions
TF Solutions —Northampton
- Full-time
- Hybrid work
- Master's degree
- Leadership
- Communication skills
- Employee discount
10d
Senior Account Manager
Air IT —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
HR Customer Administrator
DHL Supply Chain —Milton Keynes
- Hybrid work
- Oracle
- Microsoft Office
- Continuous improvement
Head of Industry Vertical (Aerospace & Automotive) – Cluster West
Yusen Logistics (UK) —Northampton
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Business
Senior HR Business Partner
ID Logistics & Transport Ltd —Northampton
- £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
Quick apply
4d
Membership Administrator
Medical Defence Shield —Bedford
- £24,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Google Suite
- Free parking
Quick apply
1d
Health and Employment Specialist
AKG (UK) EMPLOYMENT LIMITED —Milton Keynes
- Experience working with individuals with disabilities
- Communication skills
8d

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Customer Service Advisor

Barclays -
Northampton

Apply Now

Job details

Permanent

Qualifications

Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Risk management
Computer skills
Customer support
Customer interaction
Communication skills
Time management

Full job description

Date live: 21/08/2026

Business Area: Barclays Payments Merchant Services

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112451

Join Barclays as a Customer Service Specialist, where you’ll begin by developing strong core telephony skills through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team that can respond confidently to evolving service demands. At Barclaycard Payments Merchant Services, we’re building a team of adaptable, skilled professionals who can deliver high-quality service across a range of customer needs. If you’re passionate about delivering great service and looking for a Monday to Friday 9am-5pm role where you can learn, grow and thrive, we’d love to hear from you.

To be successful as a Customer Service Specialist, you should have:

Experience in customer service (internal or external).
Ability to manage a high volume of customer queries without compromising quality.
Excellent communication skills, both written and verbal, with the ability to tailor your message.
Solid PC skills, including proficiency in Microsoft Office.

Some other highly valued skills may include:

A genuine desire to develop and progress your career.
Confidence in balancing personal, team and client commitments.
Strong time management skills, with the ability to prioritise in fast-paced, governed environments.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This is more than just a job, it’s a chance to build a career in a supportive, forward-thinking environment where your development is mapped and your growth is supported every step of the way.

The role is hybrid and based in Northampton.

Purpose of the role

To address customer questions, concerns or requests while maintaining customer service expectations.

Accountabilities

Provision of customer service to customer questions, concerns and requests regarding accounts, products, and services in a timely and professional manner.
Collaboration with teams across the bank to align, promote, and integrate customer care initiatives.
Management and maintenance of customer records and documentation to ensure accuracy.
Participation in training and development initiatives to improve customer skills, knowledge, and services.
Identification of industry trends and developments related to customer service to implement best practice in customer care.
Execution of escalation requests to the relevant team or senior management as required in a timely manner.
Execution of customer service activities through various communication channels including chat, email, and phone.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior advisor jobs in northampton, nth

Customer Service Advisor

Junior Employee Relations Specialist

Senior HR Advisor

Senior Customer Service Advisor

Customer Service Advisor TRM

Director, HRBP EMEA Commercial

Business Development/Account Manager

Senior Style Advisor / Supervisor (Maternity cover contract)

Senior Health & Safety Advisor

Commercial Property Manager

Customer Service Advisor

Finance & Business Operations Coordinator (Part-Time, Growth Role)

People Services Specialist

People Partner - TF Solutions

Senior Account Manager

HR Customer Administrator

Head of Industry Vertical (Aerospace & Automotive) – Cluster West

Senior HR Business Partner

Membership Administrator

Health and Employment Specialist

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