Service leader Work, Jobs in Northampton, Nth (with Salaries)

Team Leader
Gallagher —Rugby
- £32,000 - £37,000 a year
- Full-time
- Continuous improvement
- Conflict management
- Training & development
- Life insurance
- Referral programme
Quick apply
Nursery Practitioner 1pm-6pm
Grandir UK —Northampton
- £16,666 - £17,680 a year
- Part-time
- Experience working with children
- Mentoring
- Annual leave
- Employee discount
Quick apply
Team Leader
Silver Birch Care Holdings —Northampton
- £31,907 a year
- Weekend availability
- Childcare
- Employee assistance programme
- Referral programme
Specialist Cleaning Team Manager
Industrial Site Maintenance —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Flexible schedule
Quick apply
13h
Assistant Manager
Farmfoods —Northampton
- £31,449.00 - £35,306.88 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
6d
Warehouse Team Leader (Nights)
Yusen Logistics (UK) —Northampton
- £32,734.78 a year
- Full-time
- Computer literacy
- English
- Team management
Sales Support Administrator
Drax Group —Northampton
- £25,878 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
4d
Nights Supervisor Distribution
Freefoam Building Products Ltd. —Northampton
- Full-time
- Computer literacy
- Supervising experience
- Continuous improvement
- Life insurance
Quick apply
4d
Head of Client Services
Vets for Pets —Northampton
- Up to £45,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Leadership
- Employee discount
6d
Team Member
NEXT —Northampton
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
8d
Nursery Room Leader
Grandir UK —Northampton
- £14.40 an hour
- Full-time
- Experience working with children
- Preschool
- Mentoring
- Annual leave
- Employee discount
Quick apply
8d
Operations Analyst
Barclays —Northampton
- Analysis skills
- Banking
Resident Support Manager - Out of Hours (Derngate)
YMCA Northamptonshire —Northampton
- £30,000 - £32,000 a year
- Weekend availability
- Team management
- In-person
- Training & development
- Health & wellbeing programme
- Life insurance
Quick apply
13d
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- Customer service
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Northampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Tesco Colleague Nights - Northampton South Extra
Tesco UK —Northampton
- £13.28 - £14.55 an hour
- Full-time
- Customer service
- Employee discount
7d
Warehouse Operative
GXO Logistics —Northampton
- £13.30 an hour
- Full-time
- Employee assistance programme
- Employee discount
6d
Retail Team Leader
Superdry —Northampton
- Full-time
- Cash handling
- Employee discount
- Flexible schedule
7d
General Manager
Bestway Group —Northampton
- Full-time
- Customer service
- Continuous improvement
- Team management
- Annual leave
Quick apply
Roaming Appointed Person
Radius Group Limited —Northampton
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply

I want to receive the latest job alerts for service leader in northampton, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service leader jobs near northampton, nth

Team Leader

Gallagher -
Rugby

Quick apply

Job details

Full-time
£32,000 - £37,000 a year

Benefits

Company pension
Life insurance
Referral programme

Qualifications

Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Internal department liaison
Performance management
Continuous improvement
Continuous improvement cycles oversight
Conflict management
Customer support
Professional development mentoring
Customer interaction
Multidisciplinary collaboration
Training & development
Leadership
Team motivation leadership
Analytics

Full job description

Team Leader
£32,000 - £37,000 DOE Plus Bonus

Do you enjoy coaching and mentoring others on providing brilliant service to every customer? Are you looking for a job with line management opportunities, where you will be leading and inspiring colleagues to meet team goals? If so, we’d love you to apply for our Team Leader opportunity in our Sales and Service Insurance Team.

Summary of the role:

In this role, you will be managing a team of up to 10 sales and service agents who are all currently performing to a high standard! Some of your main responsibilities will be:

Motivating, developing, and empowering a high-performing team of Sales and Service Agents to deliver results and exceed targets.
Driving daily success through smart call centre management: handling inbound/outbound activity efficiently, managing call queues, and hitting service level agreements.
Coaching and mentoring your team. Celebrating top performers, supporting underperformers with improvement plans, and unlocking everyone's full potential.
Analysing performance metrics and using data-driven strategies to optimise productivity, improve service delivery, and meet KPIs.
Ensuring every customer interaction is a great one with the ability to resolve escalations swiftly and accurately, whilst maintaining high levels of satisfaction.
Recruiting top talent and making sure your team is always equipped with up-to-date knowledge and industry compliance.
Working cross-functionally with other departments and team leaders to build a strong, collaborative, and high-impact call centre environment.
Aligning with stakeholders, championing best practices, and driving continuous improvement across the operation.

Skills and Experience Required/Desired:

Previous leadership experience within a contact centre would be advantageous, although we welcome candidates with transferable leadership experience from other environments.
A proactive, solution-focused mindset with a flexible, can-do attitude.
Strong interpersonal skills and being able to connect, communicate, and build trust across all levels, including senior leadership.
Confident in influencing decisions, managing conflict with empathy, and navigating challenging situations with professionalism.
A natural leader with the ability to motivate others and drive performance through strong people management.
Highly organised and self-motivated, skilled at prioritising, meeting deadlines, and delivering results under pressure.
A strategic thinker who can also deep-dive into details, analyse data, and spot opportunities for improvement.

Benefits:

A generous base salary of £32,000-£37,000 Plus Bonus
Monday – Friday, between 9am – 6pm
Benefits include 25 days holiday, pension, and life insurance.
Training opportunities, fully funded qualifications, and learning and development courses.
Progression opportunities.
Department events.
Fun, positive work culture.
Gallagher Premiership Rugby Tickets.
Gallagher Benefits Choice Portal.
Employee referral scheme.

About Us:

Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive, and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values. A culture driven by our people, over 30,000 strong, serving our clients with customised solutions that will protect them and fuel their futures.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age, and those with caring responsibilities.

We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of the team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself.

We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business.

If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options.

Quick apply

Refine Your Search

service leader jobs in northampton, nth

Team Leader

Nursery Practitioner 1pm-6pm

Team Leader

Specialist Cleaning Team Manager

Assistant Manager

Warehouse Team Leader (Nights)

Sales Support Administrator

Nights Supervisor Distribution

Head of Client Services

Team Member

Nursery Room Leader

Operations Analyst

Resident Support Manager - Out of Hours (Derngate)

Head of Operations

Employee Relations Manager, Employee Experience & Relations UK&IE

Tesco Colleague Nights - Northampton South Extra

Warehouse Operative

Retail Team Leader

General Manager

Roaming Appointed Person

I want to receive the latest job alerts for service leader in northampton, nth

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected