Line support Work, Jobs in Northamptonshire (with Salaries)

Customer Service & Call Handling Representative (Part Time)
The Office Genie —Northampton
- From £12.80 an hour
- 8 hour shift
- Customer service
- Free parking
Quick apply
1d
E-Commerce Packing Machine Operator
Dreibach Ltd —Northampton
- £13 - £14 an hour
- Full-time
- Driving
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
7d
Network Technician
Anglian Water Services Ltd —Great Billing
- £34,258 a year
- Overtime
- Customer service
- Annual leave
Client Care Manager
Key Conveyancing —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
Quick apply
8d
Warehouse Operative - Rotating Shift
Yusen Logistics (UK) —Northampton
- £28,354.14 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
- Free parking
- Referral programme
6d
Team Member (Stock)
NEXT —Northampton
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
5d
Quality Assurance Executive
Portman Finance Group —Northampton
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Bank General Porter - July
Northampton General Hospital NHS Trust —Northampton
- £25,272 a year
- Part-time
- Organisational skills
- AI
- Communication skills
8d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
12d
Office Administrator
The Cube Disability —Northampton
- £13.50 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Support Worker
CareTech Group —Northampton
- £13.03 - £14.03 an hour
- Weekend availability
- Cooking
- No experience needed
- IT
- Employee assistance programme
- Referral programme
Support Engineer - 2nd Line
Advania UK —Bedford
- £30,000 - £37,000 a year
- Full-time
- Azure
- Microsoft Office
- Driving
5d
Residential Care Worker
Silver Birch Care Holdings —Northampton
- Up to £27,497 a year
- Weekend availability
- Childcare
- Driving
- Care plans
- Employee assistance programme
- Referral programme
Night Customer Team Member
SPAR —Northampton
- Up to £14.25 an hour
- Part-time
- Employee discount
- Life insurance
9d
Team Leader
Silver Birch Care Holdings —Northampton
- £31,907 a year
- Weekend availability
- Childcare
- Driving
- Care plans
- Employee assistance programme
- Referral programme
Store Person
ISS Facility Services —Northampton
- £13.36 an hour
- Monday to Friday
- Organisational skills
- Warehouse experience
- IT
Barista
Starbucks —Northampton
- Weekend availability
- Store discount
- Employee assistance programme
Deputy Account Director
Chartwells —Northampton
- £70,000 a year
- Hospitality
- Project management
- Continuous improvement
- Employee discount
Administrator
Sanctuary Care —Bletchley
- £15.31 an hour
- Full-time
- Nursing home
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
20h

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Customer Service & Call Handling Representative (Part Time)

The Office Genie -
Northampton

Quick apply

Job details

Permanent | Part-time
From £12.80 an hour
1 day ago

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
On-site parking

Qualifications

Customer service

Full job description

Customer Experience Genie

ABOUT US:

We don’t like to boast… but we might just be the best-kept secret in call and message handling! ;)

The Office Genie is a multi-award-winning, Northampton-based company that’s been picking up the phone, emails, WhatsApp’s, you name it (so our clients don’t have to) since 2005.

We provide Reception and PA support to businesses of every shape and size, all built on one thing: world-class customer service.

Here’s the magic: we give our clients back their most valuable asset — time. Time to grow their business. Time for their families. Time for that holiday they keep promising themselves. Whatever it is, we make it happen by being brilliant on the phone, every single call.

Our mission? To become the #1 Call Handling company in the UK. No small ambition but we like a challenge.

Our Values:

Create a WOW experience for clients, customers and team
Communication is key
Community creates power and emotional connections
Curiosity

Why You'll Love Working Here:

Free on-site parking – easy and abundant
On-site gym — squeeze in a workout on your break
Casual dress — come as you are
Company events — because a team that works hard should play hard too
Company pension — because grown-up things matter
20 days holiday (pro rata) plus bank holidays
A long-established, growing company with a genuinely supportive team who’ve got your back on a manic Monday morning

Is This The Single GREATEST Reception & PA Role Around?

Probably… maybe… you tell me! ;)

Here’s why: we’re not a call centre, so you won’t be reading from a script (we know, that’s basically unheard of these days). Every call is different - you’ll be taking a payment one minute, booking an appointment the next, then transferring a call or fielding a tricky question straight after that. Just when you’ve got the hang of one client’s business, you’re onto the next.

No two days are the same. You will never be bored. You might, however, be brilliantly busy.

Let’s Talk Money:

This role pays £12.80 per hour – with the opportunity for bonuses for going above and beyond.

The Perfect Candidate Will Tick The Boxes Below:

You’ll be a genuine people person - even (especially) when they’re tricky
You’ll have a confident, warm telephone manner
You’ll listen brilliantly and communicate even better
You’ll sweat the small stuff - attention to detail is everything here
You can actually spell (seriously - no txt spk, eva)
You’ve got real customer service experience (a background as a PA, Admin Co-ordinator or in Customer Services is ideal)
You can talk, type and read all at the same time (yes, really)
You’re calm under pressure and can follow instructions to the letter
You’re comfortable juggling 20+ calls an hour once trained - multitasking is your superpower
You’re flexible enough to adapt your hours, including occasional short-notice cover for holidays or sickness
You’ve got resilience, motivation, and a sense of humour to match ours

Qualifications aren’t important to us. Experience, curiosity and a genuine desire to help people are.

What Your Typical Day Might Look Like:

(Shifts vary and are agreed with you - here’s an example of what a day on the desk could look like)

9:00am: Log on, grab a coffee, check overnight messages.

9:05am: First calls of the morning roll in - one client needs a hair appointment booked, another is looking for a quote for driving lessons.

9:45am: Switch gears completely — transferring a call through to a client’s mobile.

10:15am: A caller wants to make a payment over the phone. Detail mode: on.

11:00am: Things ramp up - you’re juggling three clients’ worth of calls back to back.

12:30pm: Lunch - you’ve earned it.

1:15pm: Back on the desk. Admin task: updating a client’s diary notes.

2:00pm: A tricky caller needs some extra patience and a lot of empathy. You nail it.

3:30pm: More calls, more variety, more “no two days are the same.”

4:45pm: Wrap up outstanding admin and hand over any loose ends.

5:00pm: Log off, head home — already wondering what tomorrow’s calls will bring.

Our lines are open Monday-Friday 8.30am-8pm and Saturday 9am–5pm, so your actual shift pattern will be agreed with you - flexibility is a two-way street here.

The Nitty Gritty:

Job Types: Part-time, Permanent
Pay: From £12.80 per hour
Schedule: 4-8-hour shifts, day shifts, Monday to Friday (with occasional overtime), plus Saturday cover on our rota
Location: Northampton — you’ll need to reliably commute or be planning to relocate before starting, as this role is fully in-person

This isn’t an easy job - it takes real dedication and commitment. Lines can ring off the hook, especially on a Monday morning, and you’ll need the initiative to muck in and get it done. But you’ll have a genuinely great support network behind you.

Your Next Step:

Ready to be part of something a bit different? Apply now — and remember, as a business built on attention to detail, we mean it when we say: your application needs to follow these instructions.

We can’t wait to hear from you!

Job Types: Part-time, Permanent

Pay: From £12.80 per hour

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support jobs in northamptonshire

Customer Service & Call Handling Representative (Part Time)

E-Commerce Packing Machine Operator

Network Technician

Client Care Manager

Warehouse Operative - Rotating Shift

Team Member (Stock)

Quality Assurance Executive

Bank General Porter - July

2nd Line Support Technician

Office Administrator

Support Worker

Support Engineer - 2nd Line

Residential Care Worker

Night Customer Team Member

Team Leader

Store Person

Barista

Deputy Account Director

Administrator

1st Line IT Support Technician

I want to receive the latest job alerts for line support in northamptonshire

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