Surveyor Work, Jobs in Norwich, Eng (with Salaries)

Resident Liaison Officer
Norwich City Services Limited —Norwich
- From £30,000 a year
- Part-time
- Conflict management
- Construction experience
- In-person
- Annual leave
Quick apply
8d
Land Surveyor
Kier Group —Wymondham
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Building Surveyor
GreatYarmouthBoroughCouncil —Great Yarmouth
- £37,280 - £40,777 a year
- Call to connect
- Hybrid work
- AutoCAD
- Contracts
- Construction experience
Project Assistant - Norse Care
Norse Group LTD —Norwich
- £30,765.87 - £35,314.02 a year
- Full-time
- Café
- Communication skills
- Annual leave
6d
Surveyor - Solar PV Installations and Low-Carbon Heating Systems
Bromford Flagship Livewest —Norwich
- £42,228 a year
- Data analysis skills
- Continuous improvement
- Construction experience
Commercial Portfolio Manager
GreatYarmouthBoroughCouncil —Great Yarmouth
- £52,413 - £56,475 a year
- Call to connect
- Hybrid work
- Management
- Customer service
- Organisational skills
Graphics Assistant
Purcell Architecture —Norwich
- £27,540 - £30,000 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Apprentice Quantity Surveyor - Norwich
AECOM —Norwich
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Maths
Senior Buyer
BarrattDevelopments —Norwich
- Computer skills
- Communication skills
Graduate Quantity Surveyor or Employers Agent - Norwich or Cambridge
AECOM —Norwich
- Full-time
- Hybrid work
- Writing skills
- Master's degree
- Bachelor's degree
Managing Quantity Surveyor - East Anglia
Knights Brown —Norwich
- Project management
- Team management
- Contracts
Quantity Surveyor
Stuart Wells Ltd —Shropham
- £45,000 - £55,000 a year
- Full-time
- Contracts
- IT
- In-person
- Annual leave
Quick apply
Asbestos surveyor or Dual Role Asbestos Surveyor/Analyst
Pennington Choices Ltd —Lowestoft
- £28,207 - £40,535 a year
- Overtime
- Driving
- Health & wellbeing programme
- Annual leave
Heating Surveyor
Dodd Group —Great Yarmouth
- Full-time
- Customer service
- Maintenance
- Plumbing
- Annual leave
- Referral programme
Quick apply
8d
Senior Project Manager
United Infrastructure —Bacton
- Full-time
- Contracts
- Construction experience
- Budgeting
Quick apply
Quantity Surveyor - Norfolk
Designer Group —Norwich
- Full-time
- Presentation skills
- Contracts
- Communication skills
Quick apply
AR Technical Analyst
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- In-person
- Training & development
Quick apply
6d
Building Control Surveyor
GreatYarmouthBoroughCouncil —Great Yarmouth
- £41,771 - £46,142 a year
- Continuous improvement
- Communication skills
- Resort
Credit Control Team Leader
JAA-Jones Lang LaSalle Limited —Norwich
- Full-time
- Recruiting
- In-person
- Training & development
Quick apply
7d
Fire & Security Estimator
Kings and Barnhams —Fakenham
- From £40,000 a year
- Full-time
- Schematics
- Power tools
- In-person
- Employee discount
Quick apply
7d

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Resident Liaison Officer

Norwich City Services Limited -
Norwich

Quick apply

Job details

Part-time | Full-time | Fixed term contract
From £30,000 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave

Qualifications

Social housing experience
Driving Licence
Client engagement
De-escalation techniques
Complaint handling
Tenant engagement
Client services
Conflict management
Customer interaction
Construction experience
Household contractor coordination
Communication skills

Full job description

We have an exciting opportunity for a Resident Liaison Officer to join the Norwich City Service Limited (NCSL) team for a 6 month fixed term contract. If you have a strong customer service background, empathetic, and thrive in a fast-paced environment, we would love to hear from you.

About Us

Responsible for key operational delivery and maintenance of Norwich city's streets, parks and properties by utilising all of the services that our environmental and building repairs teams have to offer.

We locally employ over 300 people with plans of continuous growth, aligned with high aspirations of excellent service delivery. Additionally, we also cater for various private businesses and residents across the city.

NCSL's mission is to deliver efficient and effective environmental and building maintenance services, always putting the customer first, protecting the quality of the environment while embracing our company values and behaviours to enhance the lives of the Norwich community.

Our aim is to create a more inclusive environment that truly balances purpose and culture; one that considers the impact of their decisions on the community and employees. We are passionate about the services we deliver and strive to have a work setting where our company values of accountability, respect and equality are at our core.

Our industry has traditionally attracted more men — and we’re changing that!

We actively encourage applications from women

About the role:

This role is all about delivering a positive, reassuring experience for residents by being their main point of contact throughout surveys, inspections, and damp‑related remedial works. You’ll keep tenants fully informed, arrange and confirm appointments, address concerns with empathy, and build strong relationships that support smooth access and cooperation. A key part of the job is identifying and supporting vulnerable residents, working with housing teams and support services to ensure their needs are met. You’ll coordinate closely with surveyors, contractors, and Norwich City Council teams to keep schedules on track, monitor progress, and resolve issues quickly. Accurate record‑keeping, clear reporting, and a commitment to professionalism, respect, safeguarding, and high‑quality customer service are essential to ensuring residents feel safe, heard, and well supported throughout the process.
This role suits someone with solid experience in housing‑related, customer‑facing work who can deliver excellent service both remotely and in residents’ homes. You’ll bring strong communication skills, the ability to explain processes clearly, and the confidence to handle complaints and resolve issues calmly. Success in the role relies on being highly organised, managing multiple appointments and resident needs at once, and keeping accurate records. Empathy, patience, and the ability to build trust with people from diverse backgrounds are essential, along with a proactive, reliable approach. Experience in social housing, repairs, maintenance, or construction, plus knowledge of damp, surveys, safeguarding, or supporting vulnerable residents, would be an advantage.

Why Choose Us?

Living Wage Employer
Cycle to Work Scheme
Supportive and inclusive environment and culture
Employee Assistant Support and Occupational Health
Commitment to learning and development
25 days annual leave, rising by a day each year until 30 days is reached. Plus 8 bank holidays and a Christmas shut down period.

This role is for 37 hours per week, but to ensure flexibility and promote an inclusive workplace part time hours or a job share agreement will be considered.

Closing Date: Friday 28 August 2026 – please note this vacancy may close earlier if a high number of applications have been received.

Please note if you have not heard from us within 2 weeks of the closing date, your application has been unsuccessful.

Requirements:

Full UK driving licence
Strong background in customer service, housing, resident liaison, community support, or similar people-facing roles.
Confidence in handling complaints, resolving conflicts, and de-escalating challenging situations.

Pay: From £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

surveyor jobs in norwich, eng

Resident Liaison Officer

Land Surveyor

Building Surveyor

Project Assistant - Norse Care

Surveyor - Solar PV Installations and Low-Carbon Heating Systems

Commercial Portfolio Manager

Graphics Assistant

Apprentice Quantity Surveyor - Norwich

Senior Buyer

Graduate Quantity Surveyor or Employers Agent - Norwich or Cambridge

Managing Quantity Surveyor - East Anglia

Quantity Surveyor

Asbestos surveyor or Dual Role Asbestos Surveyor/Analyst

Heating Surveyor

Senior Project Manager

Quantity Surveyor - Norfolk

AR Technical Analyst

Building Control Surveyor

Credit Control Team Leader

Fire & Security Estimator

I want to receive the latest job alerts for surveyor in norwich, eng

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