Icqa operations manager, uk customer Work, Jobs in Nottingham, Eng (with Salaries)

ICQA Operations Manager, UK Customer Fullfillment
Amazon UK Services Ltd. —Nottingham
- Full-time
- Data analysis skills
- English
- Bachelor's degree
13d
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Ferrari Part-Time Aftersales Driver
Sytner Ferrari Nottingham —Nottingham
- Part-time
- Employee discount
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Area Operations Manager
Euro Car Parks —Leicester
- £39,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Customer Operations Area Manager
Cadent Gas —Leicester
- From £72,000 a year
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
7d
Trading Risk and Operations Manager
Yü Group —Nottingham
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Independent Living Advisor
People Places Lives Ltd. —Nottingham
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Head of Projects & Production
Auto Rara —Derby
- £65,000 - £75,000 a year
- Full-time
- ERP systems
- Driving
- Travel
- Free parking
Quick apply
5d
Referrals Coordinator
Esland —Belper
- £31,500 a year
- Full-time
- Hybrid work
- Childcare
- Customer service
- School
- Annual leave
- Employee assistance programme
Quick apply
Administration Officer
Unique Financial Services —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Shift Manager - Customer Experience
DPD Group UK —Lincoln
- £40,000 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
1d
Operations Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Customer Retention & Support Advisor
Eakin Healthcare —Nottingham
- £26,719 a year
- 8 hour shift
- Hybrid work
- Customer service
- Travel
- Business
- Referral programme
Quick apply
Lettings Operations Manager
Challenge Limited —Mansfield
- £38,000 - £42,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Burton-On-Trent
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
12d
Technical and Compliance Manager
Solidcor Ltd —Chesterfield
- £50,000 - £60,000 a year
- Full-time
- AutoCAD
- Analysis skills
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
7d

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icqa operations manager, uk customer jobs near nottingham, eng

ICQA Operations Manager, UK Customer Fullfillment

Amazon UK Services Ltd. -
Nottingham

Apply Now

Job details

Full-time
13 days ago

Qualifications

Operations management
Data analysis skills
English
Bachelor's degree

Full job description

DESCRIPTION

Do you aim to have a dynamic impact on the world?
Are you up for creating solutions and solving tomorrow’s problems today?

Then we have the opportunity for you!

We’re seeking an efficient ICQA Operations Manager to take ownership of our fulfillment center Inventory Control and Quality Assurance (ICQA). Our fulfillment centers sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. In each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today.

These fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. We need the right type of leader to ensure that we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession.

Key job responsibilities
Your role and responsibilities in the ICQA Team:

Support safety programs and compliance to ensure a safe work environment for all Associates
Coordinate inventory control maintenance and random counts in accordance with network count strategies, ensuring compliance and consistency with SOX
Measure quality, inventory integrity, and accuracy while providing proactive feedback to the operations management team
Review and analyse customer complaints and any defect data, followed by development of corresponding action plans to reduce future incidents
Plan for and identify root causes of inventory deviation, via cause and effect analysis
Participate and Lead network-wide fulfilment & operations-focused quality initiatives
Strategic planning and forecasting, alongside assigning and directing work
Lead and supervise a team of area managers and hourly associates, in Inventory Control / Quality Assurance operations within the Fulfillment Center
Manage Area Manager(s) in ICQA functions and drive team performance
Drive process improvements and team members’ ability to keep pace with our rapid growth, while motivating others and reducing employee turnover

Your role and responsibilities in your FC and within operations:

Gain expertise in key fulfillment center process paths, as well as exception handling; we’ll need you to ensure that process discipline is adhered to across all shifts and departments
Ensure KPIs are reviewed on a daily, weekly, or monthly basis and perform control and quality analysis on any behaviours/processes that could impact on inventory integrity
Collaborate with all department managers to identify and understand key projects, initiatives and system enhancements
Work with Loss Prevention teams to establish, influence and adhere to Loss Prevention policies and procedures
Liaise with Operations Managers, Senior Operations Managers, and General Managers to aid the communication of all policies related to process discipline
Support in Interviewing and hiring new Managers

BASIC QUALIFICATIONS

Speak, write, and read fluently in English
Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
Experience in operations management of fulfillment or distribution centers
Experience in managing teams

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

icqa operations manager, uk customer jobs in nottingham, eng

ICQA Operations Manager, UK Customer Fullfillment

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Ferrari Part-Time Aftersales Driver

Area Manager, Customer Fulfillment

Operations Manager

Customer Service & Operations Manager

Area Operations Manager

Customer Operations Area Manager

Trading Risk and Operations Manager

Senior Complaints Insight Specialist

Independent Living Advisor

Head of Projects & Production

Referrals Coordinator

Administration Officer

Shift Manager - Customer Experience

Operations Manager

Customer Retention & Support Advisor

Lettings Operations Manager

Manager Service Delivery & Transport

Technical and Compliance Manager

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