Technical assistant Work, Jobs in Okehampton, Dev (with Salaries)

IT Support Assistant
Charlie Bears —Launceston
- £22,000 - £28,000 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- AI
- Free parking
- Employee discount
Quick apply
9d
Workshop Assistant
CMS Motorcycles —Exeter
- £20,000 - £30,000 a year
- Full-time
- Driving
- Organisational skills
- Power tools
- Store discount
- Employee discount
Quick apply
Assistant Manager/Mechanic
Elite Garages —Launceston
- From £32,000 a year
- Full-time
- Schematics
- Maintenance
- Driving
Quick apply
Finance Manager
SoSweet —Bideford
- From £45,000 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
5d
Assistant Quarry Manager
Holcim —Launceston
- Leadership
- Communication skills
- Employee discount
12d
Finance and Facilities Manager
Atlantic Racquet Centre —Bideford
- £35,000 - £42,000 a year
- Part-time
- Microsoft Excel
- Accounting
- Organisational skills
- Free parking
- Sick pay
Quick apply
Assistant Management Accountant
University Hospitals Plymouth NHS Trust —Plymouth
- £32,073 - £39,043 a year
- Full-time
- Accounting
- Organisational skills
- Communication skills
11d
Assistant Manager
Old Mill —Exeter
- Full-time
- Hybrid work
- Tax experience
- Annual leave
- Employee assistance programme
Quick apply
Online Team Leader
Morrisons —Exeter
- Annual leave
- Employee discount
Quick apply
Corporate Tax Assistant Manager
Old Mill —Exeter
- Call to connect
- Hybrid work
- Tax experience
- Annual leave
- Employee assistance programme
Quick apply
Private Client Tax Adviser
Old Mill —Exeter
- Hybrid work
- Analysis skills
- Communication skills
- Tax experience
- Employee assistance programme
- Employee discount
Quick apply
Personal Tax Manager
J&T Business Consulting —Exeter
- Organisational skills
- IT
- Communication skills
Quick apply

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IT Support Assistant

Charlie Bears -
Launceston

Quick apply

Job details

Permanent | Full-time
£22,000 - £28,000 a year
9 days ago

Benefits

Free parking
Employee discount
Sick pay
On-site parking

Qualifications

Desktop support
Windows
Microsoft Office
IT support
AI
Communication skills

Full job description

About the job

Company Description:

Charlie Bears are the makers of bears with personalities. Since being founded by Charlotte and William Morris in 2005, the brand has captured the hearts of collectors around the world with its beautifully hand-crafted, highly sought-after bears and characters.

Charlie Bears has grown from a single beloved brand into a house of brands, each with its own distinctive identity and purpose. Our four unique brands are designed to delight a diverse audience, from passionate collectors to thoughtful gift-givers, offering a bear or character to suit every occasion, sentiment, and personality.

At Charlie Bears, creativity, craftsmanship, and care are at the heart of everything we do. Together, we’re continuing to grow our global presence while staying true to the charm and storytelling that make our creations truly special.

Role Overview:

We’re looking for an enthusiastic and motivated IT Support Assistant to join our business IT team. If you’re passionate about technology and want to learn in a real-world, supportive setting, this could be a great fit for you.

You’ll help deliver a responsive, customer-focused IT service across the business. As the first point of contact for IT support, you’ll assist employees with a variety of technology needs and build valuable hands-on skills in both first- and second-line support.

You’ll join a supportive team that enjoys sharing knowledge and helping each other grow.

Responsibilities:

Provide responsive first-line IT support to colleagues across the global business, both remotely and face to face, ensuring a high standard of customer service.
Actively manage the IT service desk, logging, prioritising, troubleshooting, and resolving incidents and service requests, escalating where appropriate to maintain agreed service levels.
Troubleshoot and resolve desktop, hardware, software, and system issues, providing effective solutions or workarounds in a timely manner.
Assist with user administration, including creating, maintaining, and disabling user accounts, mailboxes, and access permissions.
Build, configure, deploy, and maintain end-user hardware, ensuring devices are secure and fit for purpose.
Install, configure, and maintain software applications, ensuring systems are kept up to date with patches, upgrades, and anti-virus protection.
Support the day-to-day operation, monitoring, and basic administration of servers, cloud platforms, and networked systems.
Assist with IT infrastructure maintenance, contributing to system reliability, performance, security, and backups.
Carry out general IT administration, including purchasing, licensing, supplier coordination, and documentation.
Support warehouse and operational technologies, diagnosing and resolving technology issues in fast-paced environments.
Contribute to IT improvement projects, system upgrades, and new technology rollouts.
Identify opportunities to enhance services through automation, AI adoption, training materials, and knowledge management.
Help enforce data protection, cybersecurity, and compliance standards, following organisational policies and best practices.
Create and maintain clear documentation for IT processes, procedures, and known issues.
Work closely with internal teams and liaise with external vendors and service providers when required.
Contribute ideas to improve IT policies, processes, and service delivery, and keep up to date with emerging technologies and industry trends.

Skills and Experience required:

A genuine interest in IT and enthusiasm for learning and developing technical skills.
Some experience or exposure to IT support, desktop support, or a technical role (commercial or educational).
Understanding of IT support principles and basic troubleshooting techniques.
Familiarity with Windows Operating Systems, Networking Concepts and Microsoft Office / Microsoft 365.
Interest or exposure to Core Business Applications such as ERP and Microsoft Power Platform
Strong communication skills, with the ability to support users via phone, email, and remote tools
A customer-first mindset and professional approach to supporting colleagues
Good organisation skills and attention to detail, especially when logging and troubleshooting issues
Ability to work independently, prioritise tasks, and escalate issues appropriately
Awareness of the importance of IT security, data protection, and confidentiality
Willingness to learn new systems, tools, and ways of working in a fast-paced environment

Right to Work Requirement

We cannot provide visa sponsorship or help with work permit applications for this position. Applicants need to already have the right to work in the UK.

Salary: £22,000 – £28,000 per year

Pay: £22,000.00-£28,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking
Sick pay

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Launceston

Quick apply

Refine Your Search

technical assistant jobs in okehampton, dev

IT Support Assistant

Workshop Assistant

Assistant Manager/Mechanic

Finance Manager

Assistant Quarry Manager

Finance and Facilities Manager

Assistant Management Accountant

Assistant Manager

Online Team Leader

Corporate Tax Assistant Manager

Private Client Tax Adviser

Personal Tax Manager

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