Head of customer service Work, Jobs in Otley, Wyk (with Salaries)

Sales Manager (Dental Sales & Customer Service)
Target Dental —Otley
- £35,500 - £36,500 a year
- Full-time
- CRM software
- In-person
- Employee discount
- Gym membership
Quick apply
3d
Area Care Manager
Helping Hands —Leeds
- £55,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
HEAD OF TRENCHLESS AND CIVILS
PSS Utilities —Harrogate
- Full-time
- Civil engineering
- Analysis skills
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
8d
Event Manager
Baba Ganoush - Dining by Matthew Hyde Ltd —Wetherby
- From £35,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Tribunal, Dispute Resolution and Complaints Lead
North Yorkshire Council —Harrogate
- £51,356 - £55,539 a year
- Full-time
- Travel
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Head of Health and Housing
Leeds City Council —Leeds
- £41,700 - £66,318 a year
- Weekend availability
- Management
- Leadership
- Annual leave
18h
Head of Engineering
Radar Healthcare —Leeds
- Hybrid work
- Azure
- System design
- SDLC
- Work from home
- Employee assistance programme
Quick apply
Swedish Customer Service & Sales
Gear4Music —York
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Work from home
Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
- £25,610.65 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
4d
Operational Customer Communications Manager
Skipton Building Society —Skipton
- £75,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
- Annual leave
7d
Resolution Co-Ordinator
MillerKnoll —Harrogate
- Full-time
- Hybrid work
- CRM software
- Customer service
- ERP systems
1h
Assistant Director of Repairs and Maintenance
Accent Group Ltd —Bradford
- £90,000 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
Senior Technical Support Advisor
Brass Monkey Health —Wetherby
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Software troubleshooting
- Customer service
Quick apply
1d
Head of QARA
Winncare —Bradford
- £55,000 - £60,000 a year
- Full-time
- Project management
- Bachelor's degree
- Travel
Quick apply
22h
Learning and Events Officer
Holocaust Centre North —Huddersfield
- From £15,736.50 a year
- Part-time
- Customer service
- Presentation skills
- In-person
Quick apply
9d
Customer Service Advisor
Manning Stainton —Leeds
- £20,500 - £25,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Health & wellbeing programme
- Bereavement leave
Quick apply
2d
Depot Assistant
Kelling Group Limited. —Leeds
- £28,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
Store Manager - Across North West & Midlands
Morrisons —Bradford
- Leadership
- Annual leave
- Employee discount
Quick apply
Drainage Operations Supervisor
CDC Draincare —Leeds
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Travel
- Organisational skills
- Free parking
- Profit sharing
Quick apply
Head of IT
Calderdale College —Halifax
- £55,974 - £57,655 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
7d

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head of customer service jobs near otley, wyk

Sales Manager (Dental Sales & Customer Service)

Target Dental -
Otley

Quick apply

Job details

Permanent | Full-time
£35,500 - £36,500 a year
3 days ago

Benefits

Company events
Employee discount
Gym membership

Qualifications

CRM software

Full job description

Patient Growth Manager | Dental Sales & Customer Service

Location: Group Head Office, Apex House, Otley, Leeds, LS21 1HD
Full-Time 42 hours per week.
Salary: £35,500 - £36,500

About Us

We are a fast-growing dental group with practices in West & North Yorkshire. We are focused on delivering 5-star customer service and care. As we expand, we are looking for a Patient Growth Manager to lead, coach, and drive results across our patient growth function.

The Role

Based at our Group Head Office, Apex House in Otley, and reporting to the Head of Growth, you will lead a team of Patient Growth Advisors, ensuring they consistently meet targets through strong coaching, performance management, and hands-on leadership.

This is a highly operational, outcomes-focused role. You will be an active, working member of the team, not just managing performance, but personally involved in handling enquiries, driving conversions, and setting the standard for best practice.

Key Responsibilities

· Lead, manage, and develop a team of Patient Growth Advisors

· Act as a hands-on contributor, actively managing patient enquiries and supporting conversion activity

· Drive performance against daily, weekly, and monthly KPIs and targets

· Coach team members to improve conversion rates, follow-up, and patient engagement

· Ensure all leads and enquiries are followed up quickly and consistently

· Oversee and optimise the use of the CRM system to manage pipeline and activity

· Monitor individual and team performance, providing real-time feedback and accountability using telephony data supported by AI

· Identify performance gaps and take immediate action to improve results

· Work closely with the Head of Growth to deliver measurable outcomes

· Maintain a strong focus on patient experience alongside performance

Working Hours

Full-time, 42 hours per week;

Monday: 8:00am – 7:00pm

Tuesday to Friday: 8:00am – 6:00pm (with one half day per week)

What We’re Looking For

· Proven experience leading and coaching a target-driven or sales/leads team

· Strong track record of delivering against KPIs and performance targets

· Comfortable being hands-on and leading from the front

· Experience using CRM systems and managing lead pipelines

· Highly results-focused, with a strong sense of ownership and accountability

· Experience improving team conversion and follow-up processes

· Confident communicator who can motivate, challenge, and develop others

· Organised, detail-oriented, and able to thrive in a fast-paced environment

· Experience in healthcare, dental, aesthetics, or clinic-based services would be advantageous but not essential

Apply Now

If you are a hands-on leader who leads from the front, thrives on accountability, and is driven by results, we want to hear from you.

Pay: £35,500.00-£36,500.00 per year

Benefits:

Company events
Employee discount
Gym membership

Application question(s):

Please outline why you have applied for this opportunity

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in otley, wyk

Sales Manager (Dental Sales & Customer Service)

Area Care Manager

HEAD OF TRENCHLESS AND CIVILS

Event Manager

Tribunal, Dispute Resolution and Complaints Lead

Head of Health and Housing

Head of Engineering

Swedish Customer Service & Sales

Customer Service Representative

Operational Customer Communications Manager

Resolution Co-Ordinator

Assistant Director of Repairs and Maintenance

Senior Technical Support Advisor

Head of QARA

Learning and Events Officer

Customer Service Advisor

Depot Assistant

Store Manager - Across North West & Midlands

Drainage Operations Supervisor

Head of IT

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