Help desk Work, Jobs in Oxford, Eng (with Salaries)

IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
13d
IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
1d
Service Desk Technician
Oxford Health NHS Foundation Trust —Oxford
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Travel
- Annual leave
- Employee assistance programme
1d
Early Career Librarian (3-year fixed term)
Balliol College —Oxford
- £31,254 - £36,914 a year
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Employee discount
Student Services Information Desk and Support to Study Administrator - Internal Applicants Only
Oxford Brookes University —Headington
- £28,778 a year
- Full-time
- Writing skills
- Administrative experience
- University
14h
Service Desk Analyst
Serco Plc —Swindon
- £28,330.74 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer skills
- Employee assistance programme
Library Assistant
Lincoln College - University of Oxford —Oxford
- £13,767.00 - £14,218.50 a year
- Temporary
- Customer service
- Computer literacy
- Cleaning
- Annual leave
- Employee assistance programme
Quick apply
7d
Desktop Support Technician Apprentice
Serco Plc —Swindon
- £24,809.56 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Employee assistance programme
Support Desk Representative
Dynamic Planner —Reading
- Hybrid work
- Salesforce
- Writing skills
- Financial services
7d
Technical Support Analyst
hireful —Banbury
- £35,000 - £40,000 a year
- Full-time
- Work from home
Quick apply
8d
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Recruitment Consultant
TBC —Abingdon
- £27,000 - £32,500 a year
- Full-time
- No experience needed
- Business development
- Mentoring
- Free parking
- Annual leave
16h
Resident Experience Advisor - Part Time
iQ Student Accomodation —Oxford
- £13,750 - £27,500 a year
- Part-time
- Hotel
- Front desk
- Annual leave
Technical Support Analyst
S4labour Ltd —Banbury
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Hotel
- Analysis skills
- Free parking
- Work from home
Quick apply
8d
Service Desk Coordinator
Gms servicing —Stokenchurch and Radnage
- Full-time
- CRM software
- Analysis skills
- Free parking
Quick apply
3d
Accommodation Officer
Brasenose College —Oxford
- £32,278 - £37,508 a year
- Weekend availability
- Hotel
- University
- Guest services
- Annual leave
- Employee assistance programme
1d
Veterinary Receptionist
DNAVetcare —Oxford
- Weekend availability
- Front desk
Team Administrator - District Nurse Duty Desk
Oxford Health NHS Foundation Trust —Abingdon
- £25,760 - £27,476 a year
- Weekend availability
- Typing
- Annual leave
- Employee assistance programme
3d
Hotel Night Receptionist
Welcome Break —Oxford
- Up to £13.35 an hour
- Overtime
- Hotel
- Front desk
- Free parking
- Employee discount
10d
Biodiversity Data and Projects Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
10d

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IT Officer

University of Oxford -
Oxford

Apply Now

Job details

£32,108 - £37,338 a year
13 days ago

Qualifications

Customer service
GCSE
User account management
Staff training
Technical writing
A Level
Help desk

Full job description

About the role

The IT team provides a wide range of computing and network support, delivering and supporting IT equipment, specialist software, services and networking in support of the teaching and research activities of the Department.

Reporting to the IT Manager, you will help provide excellent support to academic, research, student and administrative users of IT. A key aspect of the role is staffing the service desk, our users' primary point of contact with the IT team, ensuring that through effective communication, robust processes and procedures, and high-quality documentation, we help the Department get the best value from its IT services.

You will primarily provide support to staff, researchers and students across several Department buildings, including sites in central Oxford, Begbroke, and buildings shared with other affiliated departments.

You will be responsible for providing first-line IT support across the Department, including IT hardware, software, telephony, audio-visual equipment, computer and printer management, and user accounts. You will also help implement University IT policies and procedures, produce information through ad-hoc reporting, and plan and deliver IT inductions for new staff. You will be expected to work flexibly where required.

About the team

You'll be joining a collaborative team of skilled IT professionals, each bringing their own areas of expertise while actively sharing knowledge and supporting one another's development. We don't work in silos, so you'll gain exposure to a diverse range of technologies, from specialist research equipment and scientific software to enterprise infrastructure and modern end-user computing. This role is ideally suited to someone looking to develop a broad technical skillset in a varied environment where continuous learning and professional development are actively encouraged.

About you

You will have a strong customer service focus and a flexible, can-do attitude.

You will be educated to A-level standard, with GCSE English and Maths (Grade A-C/4-9) or equivalent.

You will have experience of working in an IT support role and a good understanding of core first-line IT support principles.

You will have an awareness of data protection and information security requirements, together with the ability to communicate technical information clearly and accurately to non-technical users.

A demonstrable ability to prioritise your own workload, produce accurate and detailed work to agreed deadlines, and work both independently and as part of a team is essential.

In return, you'll join a supportive team that values curiosity, initiative and collaboration, where you'll have the opportunity to broaden your technical experience, contribute to a wide range of projects, and build a rewarding career supporting world-leading teaching and research. If you would like to discuss the role informally before applying, please contact Simon Eustice, IT Manager, at [email protected].

How to Apply

You will be required to upload your CV and a supporting statement. Your supporting statement should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered. Please do not attach any manuscripts, papers, transcripts, mark sheets or certificates as these will not be considered as part of your application.

Only applications received online by 12.00 midday (BST) on Monday 24th August 2026 can be considered. Interviews will take place during W/C 7 September 2026.

Apply Now

Refine Your Search

help desk jobs in oxford, eng

IT Officer

IT Service Desk Analyst

Service Desk Technician

Early Career Librarian (3-year fixed term)

Student Services Information Desk and Support to Study Administrator - Internal Applicants Only

Service Desk Analyst

Library Assistant

Desktop Support Technician Apprentice

Support Desk Representative

Technical Support Analyst

1st Line Service Desk Engineer

Recruitment Consultant

Resident Experience Advisor - Part Time

Technical Support Analyst

Service Desk Coordinator

Accommodation Officer

Veterinary Receptionist

Team Administrator - District Nurse Duty Desk

Hotel Night Receptionist

Biodiversity Data and Projects Officer

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