Line support Work, Jobs in Oxford, Eng (with Salaries)

Technical Support and Operations Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
6d
IT Support Officer
University of Oxford —Oxford
- £32,108 - £40,514 a year
- Full-time
- Windows
- Continuous improvement
- IT
- Annual leave
Sales Assistant - Part Time
Superdry —Oxford
- £8.00 - £12.71 an hour
- Part-time
- Employee discount
- Flexible schedule
Cafe Assistant/Barista
Yellow Submarine —Oxford
- £12.74 - £13.18 an hour
- Part-time
- Customer service
- No experience needed
- In-person
- Employee discount
Quick apply
14d
Senior Scientist/Scientist (in vivo)
Bioarchitech Ltd —Oxford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Doctoral degree
- Sick pay
Quick apply
13d
Accounts Assistant
Minoli —Oxford
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
Quick apply
5d
Assistant Chef
Sanctuary Care —Oxford
- £14.24 an hour
- Full-time
- Nursing home
- Annual leave
- Employee assistance programme
Quick apply
IT Support Officer
University of Oxford TSS —Oxford
- £16.92 an hour
- Temporary
- Windows
- Communication skills
Library Assistant
University of Oxford —Oxford
- £27,534 - £28,437 a year
- Full-time
- Annual leave
2d
Patient Pathway Administrator
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Computer skills
- Medical terminology
2d
Bershka Oxford City Visual Merchandiser
INDITEX —Oxford
- Full-time
- Customer service
- Employee discount
Quick apply
Weighbridge Operator
Hawes Skip Hire —High Wycombe
- £35,000 - £36,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- IT
Quick apply
Maths and English Tutor
Explore Learning —Oxford
- £8.40 - £12.75 an hour
- Part-time
- English
- Paid training
2d
Senior Scientist/Scientist
Bioarchitech Ltd —Oxford
- £40,000 - £50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Doctoral degree
- Sick pay
Quick apply
13d
Live-In Carer - National
Unique Senior Care —Oxford
- £129 - £258 a day
- Care experience
- English
- Travel
- Annual leave
Warehouse Operative
Fresh Direct —Bicester
- £15.43 an hour
- Weekend availability
- Employee discount
5d
Sales Assistant
Smiggle —Oxford
- Part-time
- Sales
- Communication skills
- Store discount
- Annual leave
13d
1st Line IT Support Technician
Whitelands Academy —Bicester
- £26,403 - £34,434 a year
- Azure
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
Out of Hours Concierge
The Housing Network —Aylesbury
- £32,400 a year
- Full-time
- Customer service
- First Aid Certification
- In-person
- Referral programme
Quick apply
7d
Chinese Speaking Trial Assistant
University of Oxford TSS —Headington
- £16.92 an hour
- Temporary
- Microsoft Word
- Microsoft Excel
- English
1d

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Technical Support and Operations Assistant

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
6 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support jobs in oxford, eng

Technical Support and Operations Assistant

IT Support Officer

Sales Assistant - Part Time

Cafe Assistant/Barista

Senior Scientist/Scientist (in vivo)

Accounts Assistant

Assistant Chef

IT Support Officer

Library Assistant

Patient Pathway Administrator

Bershka Oxford City Visual Merchandiser

Weighbridge Operator

Maths and English Tutor

Senior Scientist/Scientist

Live-In Carer - National

Warehouse Operative

Sales Assistant

1st Line IT Support Technician

Out of Hours Concierge

Chinese Speaking Trial Assistant

I want to receive the latest job alerts for line support in oxford, eng

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