Member services representative Work, Jobs in Oxford, Oxf (with Salaries)

Patient Pathway Administrator -Spinal Surgery
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Databases
2d
Cashier - Bicester (Part Time - 8 Hours)
Hugo Boss —Bicester
- 8 hour shift
- CRM software
- Customer service
- Cash handling
9d
Full Time Customer Service Representative
Cash & Cheque Express —Aylesbury
- £12.83 an hour
- Full-time
- Microsoft Word
- Cleaning
- Financial services
- Employee discount
Quick apply
8d
Deputy Manager
Iceland —Oxford
- £31,080 - £35,000 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme
Casual Support Worker
Homeless Oxfordshire —Oxford
- £14.06 an hour
- Weekend availability
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Human Milk Technician
Oxford University Hospitals NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Part-time
- Quality control
- Cleaning
12d
Cashier - Bicester (Full Time - 40 Hours)
Hugo Boss —Bicester
- Full-time
- CRM software
- Customer service
- Cash handling
3d
Sales - Sales Advisor - UK
New Look —Aylesbury
- Part-time
- Customer service
13d
Retail Manager
Oxford Golf Club —Oxford
- £26,000 - £30,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
TRICARE Beneficiary Services Representative - Croughton, UK
Leidos —Croughton
- £31,850 - £49,000 a year
- Full-time
- Writing skills
- English
- Computer skills
- Annual leave
Front of House
Slazenger Padel Clubs —Swindon
- Part-time
- Front desk
- Communication skills
Quick apply
9d
Operational Manager working within the Safer Detention Team
Mitie —Kidlington
- Continuous improvement
- Training & development
6d
Assistant Publisher, Science
Oxford University Press —Oxford
- Hybrid work
- English
- Organisational skills
- Analytics
- Employee discount
Part Time Customer Service Advisor - Reading
Leeds Building Society —Reading
- Part-time
- Front desk
- Cash handling
Customer Experience Representative
Instron —High Wycombe
- Full-time
- CRM software
- Computer literacy
- Mentoring
2d
Snack Bar Supervisor
Magdalen College —Oxford
- £26,707 - £33,002 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Bar
Quick apply
Despatch Team Leader
Hachette —Didcot
- Customer service
- English
- Continuous improvement
- Free parking
- Employee assistance programme
Service Analyst
Oxford University Press —Oxford
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Employee discount
Deskside Analyst
Hachette —Didcot
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Programme Operations Internship, 300 Water Leaders
Global Water Intelligence —Oxford
- £14.50 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Spanish

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member services representative jobs near oxford, oxf

Patient Pathway Administrator -Spinal Surgery

Oxford University Hospitals NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Scanning
Patient service
Databases
Appointment booking and call handling
Electronic patient record systems
Patient record updating
Managing patient records

Full job description

We are seeking to appoint a Patient Pathway Administrator to join our friendly Spinal Surgery team working across the Nuffield Orthopaedic Centre and John Radcliffe Hospital sites. Please note the post holder will be required to work from the office.

Are You?

Able to work in a high paced environment and multitask

Able to deal with frequent interruptions and re-prioritise your workload to respond to changing service needs

Team player

Proactive

Enthusiastic

Organised

Committed to provide best administration service possible

 The post holder will provide an efficient and effective clinical administration service to the department, Consultants and wider clinical team. The post holder will also attend to patients, colleagues and referrers to the service, promptly and courteously at all times and be a worthy front-line representative of our high quality service.

Informal visits or chat about this role prior applying are welcomed.

Previous applicants need not apply

To be a designated point of contact for the Consultants and clinic teams, alongside another Patient Pathway Administrators for the Spinal Surgery Team.

 To provide a full administration service to the Consultant team and taking responsibility for managing the whole patient pathway in line with the Elective Access policy.

To work closely with all staff in the service to ensure compliance with 18 week referral to treatment (RTT) targets, intervening where necessary to expedite appointments / surgery to avoid breaches.
Support patients under the Clinicians care by administering where appropriate relevant diagnostic investigations and expediting where appropriate in line with the 6 week diagnostic pathway and 18 week RTT pathway
To have an overview of all workflows in the admin team and to be responsible for proving an excellent cohesive service to both patients and colleagues.
To work closely with each member of the admin team to understand their role and support them.
To cover in times of leave and sick to ensure service continuity.
To escalate potential issues to the Line Manager and or Service Manager.

Code for internal use only: YBZ8W6S

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel

To deal proactively and efficiently with telephone enquiries from patients, carers, GPs and other service users professionally, ensuring, where possible, that the caller’s needs are met or they are transferred to the most appropriate person.
Ensure Electronic Patient Records (EPR) and other patient databases are up to date and accurate, with relevant correspondence attached and clinic outcomes recorded.
To manage all correspondence, and to ensure that urgent matters are dealt with properly.

Taking appropriate action and ensuring that any paperwork is scanned promptly onto the patients’ electronic notes and forwarded to the appropriate person electronically so they can respond accordingly.

To deal with outgoing mail and communication with due care and attention to patient confidentiality.

To provide administration service for our outpatient clinics and theatre bookings and to ensure that under or over-booking issues are proactively dealt with.
To ensure appointments and surgeries are scheduled for each patient to ensure service maintains effective clinic and elective activity throughout the year. Highlighting to the Line Manager and/or the Clinical Team and/or Service Manager when clinics and or surgeries need to be cancelled or closed, ensuring patients are informed of changes and new appointments provided.
Maintain databases, extract data from EPR and run reports for sharing with the wider team, as and when required

Apply Now

Refine Your Search

member services representative jobs in oxford, oxf

Patient Pathway Administrator -Spinal Surgery

Cashier - Bicester (Part Time - 8 Hours)

Full Time Customer Service Representative

Deputy Manager

Casual Support Worker

Human Milk Technician

Cashier - Bicester (Full Time - 40 Hours)

Sales - Sales Advisor - UK

Retail Manager

TRICARE Beneficiary Services Representative - Croughton, UK

Front of House

Operational Manager working within the Safer Detention Team

Assistant Publisher, Science

Part Time Customer Service Advisor - Reading

Customer Experience Representative

Snack Bar Supervisor

Despatch Team Leader

Service Analyst

Deskside Analyst

Programme Operations Internship, 300 Water Leaders

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