Customer experience specialist Work, Jobs in Painswick, Gls (with Salaries)

Event Manager
The Subscription Rooms —Stroud
- £13.50 an hour
- Part-time
- Management
- Computer literacy
- Supervising experience
- Flexitime
- Employee discount
Quick apply
10d
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Travel Consultant
Miles Morgan Travel —Cheltenham
- From £13 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick apply
5d
Foreign Exchange Consultant
Miles Morgan Travel —Gloucester
- From £13 an hour
- Full-time
- Basic maths
- Financial services
- In-person
- Employee discount
Quick apply
5d
Operations Contract Support Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Annual leave
Quick apply
Travel Specialist – Cruises & Tours
Premium Cruises and Tours —Cirencester
- £25,000 - £30,000 a year
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
Head of Customer Service
Ecotricity —Stroud
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
2d
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Business development
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
IT & Cyber Support Trainee (Degree Apprenticeship)
Assure Technical —Malvern
- £18,000 - £23,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Free parking
- Relocation assistance
Quick apply
9d
Safeguarding Adults Support Officer
Gloucestershire County Council —Gloucester
- £33,143 - £36,363 a year
- Hybrid work
- English
- Travel
- Communication skills
- Free parking
- Annual leave
Contents Removal & Storage Operative
VAPOR CLEAN —Nailsworth
- £14 an hour
- Overtime
- Customer service
- Computer literacy
- Driving
Quick apply
9d
Guest & Property Administrator
STAE-HOMES —Bristol
- £26,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Computer literacy
- Maths
- Flexitime
- Work from home
Quick apply
12d
[260723] Admin Assistant
Gloucestershire Academy for Inspirational Learning (GAIL) —Barnwood
- £25,989 - £26,824 a year
- Call to connect
- Microsoft Office
- Organisational skills
- Front desk
- Employee assistance programme
Technical Product Advisor
Vastern Timber —Swindon
- £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Admissions Officer
Hartpury University and College —Gloucester
- £28,561 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant
Lidl —Stroud
- £13.45 - £14.45 an hour
- Full-time
- Bakery
- Store discount
- Employee discount
9d
Director / Managing Director
Rainharvesting Systems Ltd. —Stroud
- £45,000 - £145,000 a year
- Full-time
- Management
- Customer service
- System design
- Free parking
- Profit sharing
Quick apply
Charity Retail Operations Manager
National Star —Cheltenham
- £35,000 - £40,000 a year
- Overtime
- Microsoft Word
- First Aid Certification
- Travel
Quick apply
Client Services Administrator, 6m FTC
Charles Russell Speechlys —Cheltenham
- Full-time
- Hybrid work
- Communication skills
Technical Ecology Sales Advisor
Wildcare Limited —Moreton-In-Marsh
- £36,000 - £45,000 a year
- Full-time
- CRM software
- Master's degree
- Business development
- Free parking
- Work from home
Quick apply

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customer experience specialist jobs near painswick, gls

Event Manager

The Subscription Rooms
Stroud

Quick apply

Job details

Part-time
£13.50 an hour
10 days ago

Benefits

Flexitime
Discounted or free food
Company pension
Company events
Employee discount
Sick pay

Qualifications

Management
Computer literacy
Fire safety checks
Event management experience
Supervising experience
Organisational skills
Computer skills
Events management
Communication skills
Facilities maintenance

Full job description

Deadline for applications: Mon 31 August

About The Sub Rooms

The Sub Rooms is a charity based in a historic Grade II listed Georgian building in the heart of Stroud, Gloucestershire.

It is a unique venue providing an innovative programme of music, dance, theatre, exhibitions, workshops, weddings and festivals. Playing host to a number of great names including The Waterboys, KT Tunstall, Macy Gray, Martin Kemp, and David Rodigan. The Sub Rooms is a busy and varied venue at the heart of Stroud's cultural community.

Job Overview

We are looking for a reliable, enthusiastic and hands-on Event Manager to help ensure that events at The Sub Rooms run safely, smoothly and to a high standard.

The Event Manager is responsible for overseeing the building, staff, audience and event operations during their allocated shifts. You will act as a key point of contact for staff, performers, technical teams and members of the public, responding confidently to any issues that arise during an event.

This is a flexible role suited to someone who enjoys live events, working with people, and being hands-on. You will need to be comfortable working independently, making decisions, and taking responsibility for the building during evening and weekend events.

Working Pattern & Hours

This is a contracted role based around the Sub Rooms' events programme.

The usual working pattern will be:

Two nights across the weekend, depending on the events schedule. This may be Friday, Saturday or Sunday depending on programming.
Occasional weekday evening shifts, generally Tuesday or Wednesday, when required by the events schedule.
Occasional Saturday daytime shifts, for daytime events, workshops, festivals, weddings or other activity.
The exact shifts will vary depending on the programme and will be communicated as far in advance as reasonably possible, typically 6 weeks in advance.

The role operates on a flexible/annualised hours basis. Where additional hours are worked during particularly busy periods, these hours will be recorded as flexi hours and can subsequently be taken back during quieter periods of the year, such as January and the summer months.

This means that during quieter periods you may have fewer or no shifts to work while continuing to receive your contracted pay, with the additional hours worked during busier periods balancing the annual working hours.

The nature of the role means that flexibility is important, and there may occasionally be changes to shifts depending on the events programme.

As Event Manager, you will:

Event & Building Operations

Act as the Event Manager for a range of Sub Rooms events, primarily during evenings and weekends.
Take responsibility for the safe and smooth running of the building while on duty.
Prepare the building for events, ensuring rooms, public areas and facilities are appropriately set up.
Check that lighting, doors, fire exits, toilets, accessibility routes and other relevant areas are ready for the event.
Check handover notes and communicate any relevant information to the appropriate staff or managers.
Liaise with the Box Office regarding expected audience numbers, seating plans and admissions.
Liaise with the Technical Manager and other event staff to ensure everyone is aware of the event requirements.
Prepare and deliver a staff show briefing, including roles, responsibilities and fire positions.
Ensure staff have the appropriate radios and equipment and conduct radio checks before the event.
Monitor the building throughout the event and respond to operational issues as they arise.
Be in charge with health and safety of anyone in the building; we offer first aid, fire Marshall, and basic training.
Ensure customers, performers, staff and contractors have a safe and positive experience.
The Duty Manager role is a hands-on operational position and will include some basic maintenance, cleaning and housekeeping tasks as part of keeping the venue safe, clean and operational. - The Duty Manager is not expected to carry out specialist maintenance or repairs. Any issue requiring specialist attention should be reported to management.

To join us as Event Manager, you'll need:

Experience working in a live music venue, events venue, hospitality environment or similar setting.
Previous experience supervising staff or taking responsibility for a team.
A good understanding of practical health and safety.
The confidence to take responsibility for a building and event while working independently.
The ability to remain calm and make sensible decisions under pressure.
Good communication and interpersonal skills.
Strong organisational skills and attention to detail.
A practical, hands-on approach and willingness to get involved in all aspects of venue operations.
The ability to work evenings, weekends and occasional weekday shifts.
The ability to follow procedures relating to fire safety, evacuation, safeguarding and venue security.
Basic computer skills and the ability to complete electronic or written reports.
A willingness to undertake relevant training required by The Sub Rooms.
A positive and flexible attitude towards changing events and operational requirements.
The ability to carry out basic cleaning, housekeeping and manual tasks as part of the role.
An interest in live music, theatre, arts, culture and events is desirable.

Personal Qualities

We are looking for someone who is:

Reliable – able to arrive on time and take responsibility for their shifts.
Calm under pressure – able to deal with unexpected situations confidently.
Approachable – someone staff, customers and performers feel comfortable coming to for help.
Proactive – able to spot problems and deal with them before they become bigger issues.
Practical – happy to get involved and do whatever is reasonably required to keep an event running.
Organised – able to manage multiple tasks and priorities during a busy event.
Safety-conscious – understands that the safety of audiences, staff and performers is the priority.
Flexible – able to adapt to different events, audiences and operational requirements.

Equal Opportunities

The Subscription Rooms Trust is an equal opportunities employer. We value diversity and are strongly committed to providing equal employment opportunities for all employees and applicants for employment.

Equal opportunities are the only acceptable way to conduct our business, and we believe that the more inclusive our environments are, the better our work will be.

Pay: £13.50 per hour

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Flexitime
Sick pay

Application question(s):

Please tell us why you would like to work at the Sub Rooms?
Based on the job description, what skills and experience do you have to enable you to carry out this role?
When can you start?

Experience:

Events management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in painswick, gls

Event Manager

Sales Operations Co-Ordinator

Travel Consultant

Foreign Exchange Consultant

Operations Contract Support Coordinator

Travel Specialist – Cruises & Tours

Head of Customer Service

Business Development Manager (IT)

IT & Cyber Support Trainee (Degree Apprenticeship)

Safeguarding Adults Support Officer

Contents Removal & Storage Operative

Guest & Property Administrator

[260723] Admin Assistant

Technical Product Advisor

Admissions Officer

Customer Assistant

Director / Managing Director

Charity Retail Operations Manager

Client Services Administrator, 6m FTC

Technical Ecology Sales Advisor

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