Proposition manager Work, Jobs in Peacehaven, Esx (with Salaries)

Subscription & Loyalty Lead
Nespresso —Crawley
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
7d
Global Benefits Manager, EMEA & APAC
Ralliant —Brighton
- Hybrid work
- Management
- Analysis skills
- Project management
7d
Pricing Deployment Analyst
1st Central —Haywards Heath
- £31,000 - £38,000 a year
- Computer Science
- Data analysis skills
- Analysis skills
Proposition Manager
Benchmark Capital —Horsham
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- No degree
PRT - Transitions Director
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
Operations / Service Director
Telecom Acquisitions Ltd. —Horsham
- Up to £90,000 a year
- Full-time
- Continuous improvement
- AI
- Leadership
- Free parking
- Employee discount
Quick apply
PRT - Transitions Director
Legal & General Investment Management —Hove
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Strategic Propositions Manager
Bupa —Brighton and Hove
- From £58,700 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Gym membership
- Referral programme
Quick apply
Senior Project Manager
RSPCA —Horsham
- Full-time
- Hybrid work
- Leadership
Junior Account Manager
Global 4 —Horsham
- £30,000 a year
- Full-time
- CRM software
- Customer service
- Communication skills
- Referral programme
Quick apply
Category & Customer Strategy Manager
Nestlé —Crawley
- Full-time
- Hybrid work
10d
Product Manager
ELMOgroup —Horsham
- Hybrid work
- Product management
- Agile
- Employee assistance programme
- Employee discount
Sales & Business Development Executive
Class Technology Solutions Ltd —Horsham
- £45,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Organisational skills
Quick apply
Product Owner
Atlas Copco Group —Burgess Hill
- Hybrid work
- Analysis skills
- In-person
- Communication skills
8d
Account Manager
Inshur —Brighton
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- APIs
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Success Manager
Sopro —Brighton
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Profit sharing
- Annual leave
Quick apply
8d
Service Designer
Legal & General Investment Management —Hove
- Communication skills
- Employee discount
7d
Service Designer
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
7d
Broker Relationship Manager
Inshur —Brighton
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- APIs
- Employee assistance programme
- Flexible schedule
Quick apply
Telephone Business Development Manager
Legal & General Investment Management —Hove
- Sales
- Salesforce
- Business development
- Employee discount
11d

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Subscription & Loyalty Lead

Nespresso -
Crawley

Apply Now

Job details

Permanent
Up to £60,000 a year
7 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Customer segmentation
Analysis skills
Customer renewal management
Churn prevention
Customer loyalty building
Organisational skills
Marketing automation
Relationship management
Management reporting
Project management experience
Communication skills
Analytics

Full job description

Loyalty and Subscription Lead
Business Area: Nespresso
Location: Crawley with hybrid working 2–3 days per week in the office
Permanent Contract
Salary: upto £60,000 per annum depending on experience

Some of our other fantastic benefits

Private health care
17% Car Allowance
Discretionary annual bonus
Generous pension scheme – up to 12% contribution from Nestlé
12 flexible days on top of 25-day holiday entitlement
2 paid volunteering days
A focus on personal development and growth

About Us
At Nespresso, we don’t just sell coffee, we create exceptional experiences. As a global leader in premium portioned coffee, we continue to redefine at-home coffee consumption through innovation, quality and customer engagement. Our Marketing team plays a key role in building lasting customer relationships, delivering meaningful propositions and creating omnichannel experiences that drive loyalty, retention and sustainable growth.

Your Impact
Reporting to the Consumer Engagement Manager, you’ll lead and optimise Nespresso’s subscription and loyalty initiatives across B2C and B2B. You’ll be responsible for shaping compelling propositions, improving the customer journey and driving commercial performance across coffee and machine subscriptions, machine refund operations and the Nespresso Club loyalty scheme . You’ll work closely with HQ teams and local stakeholders across Marketing, eBusiness, Customer Care, Finance, IT and Supply Chain to deliver seamless, compliant and engaging customer experiences.

Lead the end-to-end lifecycle of coffee and machine subscription programmes, from acquisition and onboarding through to renewal, modification and cancellation.
Translate global subscription and loyalty priorities into clear local strategies and execution plans.
Define and optimise subscription and loyalty value propositions using customer insights, performance data and retention levers.
Deliver targeted subscription marketing plans and campaigns in collaboration with Marketing, eCommerce, Retail, Supply chain, etc.
Own performance tracking and reporting across key KPIs, including subscription acquisition, retention, churn, reactivation, order frequency and customer satisfaction.
Lead the execution and continuous improvement of the Nespresso Club loyalty scheme, designing initiatives that build member engagement, satisfaction and lifetime value.
Act as a key cross-functional partner and escalation point, coordinating resolution of complex subscription and loyalty issues.

Your ingredients for success
To succeed in this role, you’ll bring a strong commercial mindset, a passion for customer engagement and the ability to turn insight into action. You’ll be confident working cross-functionally, managing multiple priorities and using data to shape propositions that improve customer experience and business performance.

Essential experience and skills:

Experience in marketing, CRM, loyalty, retention, subscription management or customer lifecycle roles.
Strong business acumen, with confidence using commercial models and metrics such as customer lifetime value, ROI, acquisition, churn and retention.
Confident in building business cases and establishing pre and post evaluations.
Experience developing customer propositions, offers or lifecycle campaigns based on insight and performance data.
Strong analytical, organisational and communication skills, with the ability to translate insight into clear recommendations and action plans.
Experience managing complex projects and working with multiple internal stakeholders and external partners.
Understanding of customer journeys across digital, retail and customer care touchpoints.
Awareness of data privacy, financial and operational compliance requirements.

Desirable experience and skills:

Experience working with subscription, membership or loyalty programmes.
Experience using CRM, marketing automation or customer engagement platforms to deliver lifecycle communications.
Experience in premium retail, FMCG, eCommerce or direct-to-consumer environments.
Knowledge of customer segmentation, personalisation and retention strategies.
Experience working with global or cross-market teams to localise propositions, campaigns or customer journeys.

What you need to know
Job advert posting date 21st August 2026
Job advert closing date 4th September 2026

We will be considering candidates as they apply and may occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

Our Commitment to Inclusive Hiring
At Nestlé, our values are rooted in respect. We believe that embracing diversity and creating an inclusive environment enables everyone to reach their full potential and drives innovation. We welcome applicants from all backgrounds. We know that not everyone will meet every requirement listed in this advert. If you're excited about the opportunity and can demonstrate relevant skills, experience or potential, we’d encourage you to apply.

Accessibility and Adjustments
At Nestlé, we're committed to creating an inclusive and supportive recruitment experience where everyone can perform at their best. If you require any adjustments at any stage of the recruitment process, please let us know. We'll work with you to understand your needs and make appropriate arrangements. Any information you share with us will be treated in the strictest confidence and used only to support you throughout the recruitment process.

To find out more about Nestlé’s commitment to DEI: Nestlé's Commitment to a Diverse and Inclusive Workplace

To find out more about your recruitment journey with Nestlé: Recruitment Journey | Nestlé UK & Ireland

Apply Now

Refine Your Search

proposition manager jobs in peacehaven, esx

Subscription & Loyalty Lead

Global Benefits Manager, EMEA & APAC

Pricing Deployment Analyst

Proposition Manager

PRT - Transitions Director

Operations / Service Director

PRT - Transitions Director

Strategic Propositions Manager

Senior Project Manager

Junior Account Manager

Category & Customer Strategy Manager

Product Manager

Sales & Business Development Executive

Product Owner

Account Manager

Customer Success Manager

Service Designer

Service Designer

Broker Relationship Manager

Telephone Business Development Manager

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