Customer experience lead Work, Jobs in Pennsylvania, Dev (with Salaries)

Client Accommodation Consultant - Internal Sales
Situ —Exeter
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Accounts and Customer Service Administrator
APi Communications —Exeter
- £18,000 a year
- Part-time
- Hybrid work
- CRM software
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
1h
Business Development Manager (BDM) - Exeter- Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Exeter
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Guest Experience Lead
Situ —Exeter
- £32,000 a year
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
14d
Store Manager
Mountain Warehouse —Exeter
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Customer Service/Sales Advisor
JK floorheating Ltd —Exeter
- From £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Contracts Administrator
Focus Group —Exeter
- £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Employee discount
Quick apply
Sales and Events Manager - Flight Club Exeter
Flight Club —Exeter
- £32,000 - £33,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
12d
Contract Processing Agent
Focus Group —Exeter
- £25,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Employee discount
Quick apply
Customer Communications Manager
South West Water —Exeter
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Client Accommodation Consultant - Inbound Sales
Situ —Exeter
- From £26,000 a year
- Remote
- Communication skills
- Employee assistance programme
- Employee discount
Customer Care Manager
Kier Group —Exeter
- Part-time
- Continuous improvement
- Travel
- Flexible schedule
7d
Assistant Manager - 40 hours
Levi Strauss & Co. —Exeter
- Weekend availability
- Continuous improvement
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Retail Travel Advisor
TUI Group —Exeter
- From £13.09 an hour
- Weekend availability
- Employee discount
Assistant Branch Manager
Alliance Automotive Group LV —Exeter
- Sales
- Customer service
- Cash handling
- Employee discount
Quick apply
Sales Development Representative
Focus Group —Exeter
- £25,000 a year
- Full-time
- Phone etiquette
- No travel
Quick apply
Client Experience Supervisor
Bramah Safeguarding CIC —Exeter
- £32,000 - £35,000 a year
- Full-time
- Team management
- In-person
- Training & development
Quick apply
12d
Graduate Sales Executive (Exeter & Surrounding Areas)
VetPlus —Exeter
- From £30,000 a year
- Sales
- Customer service
Shift Manager
Greggs —Exeter
- £14.30 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Luxury Showroom Manager
Quorn Stone —Exeter
- £33,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Paid training
- Employee assistance programme

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Client Accommodation Consultant - Internal Sales

Situ -
Exeter

Quick apply

Job details

Permanent | Full-time
From £26,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Transport links
Sabbatical
Bereavement leave
Referral programme
On-site parking

Qualifications

Sales persuasion
Client engagement
Salesforce
Analysis skills
Partnership building
Accommodation booking
B2B sales
Relationship management
Leadership
Communication skills

Full job description

Department: Operations

Reporting to: Operations Team Lead

Location: Exeter (In-Office)

Salary: from £26,000 plus a competitive uncapped bonus package

Turn enquiries into solutions. And solutions into bookings.

Are you naturally good with people, commercially minded and motivated by getting a result?

As a Client Accommodation Consultant at Situ, you'll take ownership of live client enquiries from businesses looking for serviced accommodation around the world.

This isn't a traditional sales role. You'll need to understand what your client really needs, find the right accommodation solution and use your communication, relationship-building and commercial skills to turn opportunities into successful bookings.

That might mean picking up the phone to explore a client's requirements, recommending the option you think works best, negotiating a better rate with one of our property partners or following up proactively to help move a booking forward.

You'll be delivering brilliant service — but with a clear commercial outcome in mind.

What you'll be doing

You'll manage client enquiries from initial request through to booking, taking ownership of both the relationship and the outcome.

You'll:

Respond quickly and proactively to new client enquiries, working within agreed SLAs
Speak directly with clients to understand their requirements, priorities and pressures
Recommend and influence the right accommodation solutions rather than simply providing quotations
Build strong relationships with client bookers and understand their preferences and booking behaviours
Develop effective relationships with our global property partners
Negotiate rates, terms and availability to deliver value for the client while protecting Situ's margin
Proactively follow up opportunities and work towards agreed conversion and performance targets
Work closely with our Commercial, Partner and Guest Care teams to support account growth and deliver a seamless booking journey
Take ownership of the solution, the relationship at booking stage and the booking outcome

Put simply: you don't just quote — you consult, influence and convert.

Who are we looking for?

You don't need years of sales experience or experience within serviced accommodation. You do need to enjoy talking to people, building relationships and turning an opportunity into a result.

You'll probably thrive in this role if you:

are confident picking up the phone and starting conversations
enjoy working towards targets and seeing measurable results
are naturally curious and ask good questions to understand what someone really needs
can build rapport and influence decisions without using a hard-sales approach
are proactive and comfortable following up rather than waiting for things to happen
have some commercial instinct and enjoy getting the best possible outcome
can balance pace with accuracy and attention to detail
take ownership and accountability for your work
enjoy being part of a collaborative team while being motivated by your own performance

You may already have experience in sales, recruitment, lettings or estate agency, travel sales or reservations, account management, hospitality or events sales, or another customer-facing role where you've worked towards targets, converted opportunities or influenced purchasing decisions.

Just as importantly, you might be looking for your first real step into a commercial career and have the drive and confidence we're looking for. We'll give you the training, tools and support to develop.

Why Situ?

We help people feel at home wherever work takes them! If you enjoy working at pace, taking ownership, and driving results, we'd love to hear from you.

Help connect clients with exceptional serviced accommodation across the globe, making complex travel and relocation needs feel effortless. From supporting business travellers on international projects to helping relocating employees settle into a new city, your work will have a real impact on people's experiences every day.

From our Exeter HQ, you'll work with clients and accommodation partners across the world, solving different challenges while developing valuable commercial, negotiation and relationship-management skills.

Join us and be part of a team that's redefining serviced accommodation on a global scale.

Our Benefits

We're committed to investing in our people and providing benefits that support your wellbeing, development and life outside work.

27 days of holiday (including two rest days) + Bank Holidays
Birthday Celebration Day
Paid Length of Service Sabbaticals
Quarterly Rewards
International Travel Opportunities
Private Medical & Dental
24/7 GP Access
Employee Assistance Programme
Electric Car, Cycle & Tech Salary Sacrifice Schemes
Workplace Pension (with increasing employer contributions based on length of service)
Employee Discounts
Complimentary Office Lunch
Social Events & Networking Opportunities

Connected by People

People are at the heart of everything we do!

Our approach shapes how we work with our clients, our property partners and each other. It has helped us build exceptional client relationships and a reputation for delivering outstanding service around the world.

We're looking for someone who can combine that people-first approach with commercial curiosity, energy and the drive to get results.

If you're ready to build your commercial skills, take ownership and see the impact of your work, we'd love to hear from you.

Pay: From £26,000.00 per year

Benefits:

Bereavement leave
Company events
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Transport links

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience lead jobs in pennsylvania, dev

Client Accommodation Consultant - Internal Sales

Accounts and Customer Service Administrator

Business Development Manager (BDM) - Exeter- Circa 41k Basic - 53k OTE Uncapped

Guest Experience Lead

Store Manager

Customer Service/Sales Advisor

Contracts Administrator

Sales and Events Manager - Flight Club Exeter

Contract Processing Agent

Customer Communications Manager

Client Accommodation Consultant - Inbound Sales

Customer Care Manager

Assistant Manager - 40 hours

Retail Travel Advisor

Assistant Branch Manager

Sales Development Representative

Client Experience Supervisor

Graduate Sales Executive (Exeter & Surrounding Areas)

Shift Manager

Luxury Showroom Manager

I want to receive the latest job alerts for customer experience lead in pennsylvania, dev

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