Account administrator Work, Jobs in Peterborough, Cam (with Salaries)

Customer Support Administrator (Helpdesk)
ICE - Industrial Cleaning Equipment —Peterborough
- Full-time
- Communication skills
- Annual leave
Quick apply
6d
Administrative Assistant
Dogsthorpe Academy —Peterborough
- £21,519 - £21,856 a year
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
12d
Administrative Assistant
Greenwood Academies Trust —Peterborough
- Full-time
- Customer service
- Databases
- Administrative experience
- Employee assistance programme
- Employee discount
12d
Payroll and HR Administrator
Spirotech SRD Group Ltd —Sawtry
- From £26,000 a year
- Full-time
- Human resources
- In-person
- Free parking
- Work from home
Quick apply
12d
Administrative Executive
Bear Business Finance Ltd —Peterborough
- £30,000 a year
- Full-time
- Organisational skills
- IT
- In-person
- Free parking
- Annual leave
Quick apply
4d
Sales & Customer Service Administrator
Tracks Publishing —Orton with Hampton
- £25,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
Quick apply
2d
Vehicle Administrator - Multi Franchise
Stoneacre —Peterborough
- Full-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Payroll Administrator
Nationwide Payroll Company —Corby
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- In-person
- Free parking
- Sick pay
Quick apply
13d
Payroll Administrator
Education Personnel Management Ltd —Huntingdon
- Full-time
- Remote
- Customer service
- Data entry
- Communication skills
- Annual leave
- Sick pay
Quick apply
Key Account Administrator
Frontline Group —Peterborough
- Hybrid work
- Microsoft Powerpoint
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply
6d
Fleet Administrator
INTERACTIVE FLEET MANAGEMENT LTD —Kettering
- £25,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Account Administrator
IForce —Corby
- £26,409 a year
- Full-time
- Computer literacy
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
UK-Banking Centre Service Coordinator-Alconbury (FT) Req #2210
OMBP —Huntingdon
- £15.16 - £16.94 an hour
- Temporary
- Travel
- Training & development
- Cash handling
Quick apply
Senior Administrative Coordinator (Part Time)
Bespoke Composite Panels —Huntingdon
- Part-time
- Research
- Databases
- In-person
- Life insurance
- Referral programme
Quick apply
Collections Admin III - Weston, FL (Hybrid)
Teva —Weston
- Spanish
- No experience needed
- No degree
- Employee stock purchase plan
- Annual leave

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Customer Support Administrator (Helpdesk)

ICE - Industrial Cleaning Equipment
Peterborough

Quick apply

Job details

Full-time
6 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
Stakeholder liaison
GCSE
Microsoft Office Suite
Complaint handling
Customer interaction
Communication skills

Full job description

We are looking for an experienced and self-driven Customer Support Administrator you will be responsible for providing exceptional service to customers while managing key accounts and inquiries. You will act as the first point of contact for customer queries, ensuring timely responses and maintaining high service standards.

Responsibilities

Act as the first point of contact for customer inquiries, both over the phone and via email.
Manage key client accounts, responding promptly to all customer communications.
Liaise with internal and external stakeholders to provide updates and maintain accurate records in the company database.
Monitor and control open calls to ensure timely resolution and update tasks accordingly.
Prepare and send estimates for machinery and parts orders to customers.
Coordinate the delivery of loan machines to customers when necessary.
Handle customer complaints and escalate issues to the Head of Service Delivery when required.
Produce accurate reports for stakeholders and customers as needed.
Provide part details to the Parts Manager for sourcing from suppliers.
Organise machine collection and deliveries, ensuring accuracy with internal records.
Cover workflow for colleagues during their absence.
Contribute to process improvement initiatives and escalate issues to the Head of Service Delivery.

Requirements

What we’re looking for

You tick each of our -must-haves:

Educated to GCSE level or above with a pass in English and Maths (or equivalent).
Excellent telephone manner and communication skills.
Previous experience in a similar customer support role.
Strong customer service skills with attention to detail.

Bonus experience

Highly organised and able to work under pressure.
Proficient in Microsoft Office and other relevant software applications.
Ability to excel in a fast-paced, agile environment.
Innovative thinker who embraces change and contributes positively to improvements.
Professional demeanour and ability to handle customers effectively.

As a person, you are a self-starter who is motivated to kick start your own projects, welcomes challenges, seeks feedback from others, asks “How can I help” and then “How can we make this better”, shows perseverance on long-term goals, and generally goes above and beyond in their work.

Benefits

Competitive salary
Private healthcare
21 days annual leave plus bank holidays
Enhanced workplace pension scheme
Access to our discount and wellbeing portal, ICE Cube
Life assurance which is 2x annual salary
Bonus payment of £100.00 following 5 years’ service then an additional £25.00 for each subsequent year of service e.g. £125.00 following 6 years’ service
Holiday buy back scheme

At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for professional qualifications for our employees. We are a fast-growing business, and this position would suit someone who likes to hit the ground running and has a drive for success.

How we do it:

But we’re still growing, and that’s why we need you.

ICE is an equal-opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at ICE are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Want to join our mission?

Join a team that's raising the standards across the industry - your next opportunity starts here!

Quick apply

Refine Your Search

account administrator jobs in peterborough, cam

Customer Support Administrator (Helpdesk)

Administrative Assistant

Administrative Assistant

Payroll and HR Administrator

Administrative Executive

Sales & Customer Service Administrator

Vehicle Administrator - Multi Franchise

Payroll Administrator

Payroll Administrator

Key Account Administrator

Fleet Administrator

Account Administrator

UK-Banking Centre Service Coordinator-Alconbury (FT) Req #2210

Senior Administrative Coordinator (Part Time)

Collections Admin III - Weston, FL (Hybrid)

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