Incident manager Work, Jobs in Peterborough, Eng (with Salaries)

Duty Operations Manager
Edu-Lettings UK Ltd —Peterborough
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Multi-Site General Manager
Flip Out UK —Peterborough
- £35,000 - £37,000 a year
- Weekend availability
- Management
- Customer service
- English
- Employee discount
Quick apply
Operational Support Grade - HMP Whitemoor (Prison Support Role)
Ministry of Justice —Peterborough
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
TRICARE Beneficiary Services Representative - Alconbury, UK
Leidos —Huntingdon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Retail Food Safety Manager
Greggs —Peterborough
- £38,000 a year
- Full-time
- Driving
- Travel
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Site Manager
Mears Group —Peterborough
- Up to £43,268.04 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
12d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
14d
Housing Officer - Ipswich
Serco Plc —Peterborough
- £29,250 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
11d
ICQA Area Manager, ICQA
Amazon UK Services Ltd. —Peterborough
- Full-time
- English
- Microsoft Office
- Bachelor's degree
VAL Shift Manager
NewCold Corby Limited —Corby
- £50,000 a year
- Full-time
- Management
- Customer service
- English
- Employee assistance programme
Quick apply
4d
Assistant Quarry Manager
Brice Aggregates —Saint Ives
- £19 an hour
- Weekend availability
- Management
- Supervising experience
- Organisational skills
Quick apply
7d
CCTV Investigator
OCS Group —Corby
- £14.10 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
Operations Technician
NAES United Kingdom —Spalding
- £59,618 a year
- 12 hour shift
- Military
- Maintenance
- Communication skills
- Health & wellbeing programme
- Life insurance
Quick apply
Technical Standards Manager
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- IT
Quick apply
Logistics Supervisor
Hambleton Bakery —Oakham
- £28,275 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
12h
CCTV Team Leader
OCS Group —Corby
- £15 an hour
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- IT
Senior Health and Safety Advisor
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Hybrid work
- Management
- IT
- Leadership
- Free parking
1d
Site Manager
Costain —Peterborough
- Full-time
- Management
- Analysis skills
- Supervising experience
SHEQ Advisor
March —Peterborough
- £0.01 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
1d
Hygiene Manager
NewPrinces Group —Wisbech
- Night shift
- Leadership
- Annual leave

I want to receive the latest job alerts for incident manager in peterborough, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Duty Operations Manager

Edu-Lettings UK Ltd -
Peterborough

Quick apply

Job details

Full-time
£27,000 - £29,000 a year

Benefits

Free parking
Health & wellbeing programme
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Driving Licence
Management
Customer service
Organisational skills
Leadership

Full job description

Join Our Mission to Make a Difference!

At Edu-Lettings, we’re on a mission to unlock the potential of school facilities across the UK, making them accessible to communities for sports, fitness, and events. We believe in creating a welcoming, supportive, and engaging environment where people can thrive and we need Duty Operations Manager who shares our passion for community impact!

With over 130 venues nationwide, we bring schools to life after hours, providing thousands of people daily with safe and high-quality spaces to be active. If you're a driven leader with an eye for detail, a love for operational excellence, and a knack for managing teams, this role is for you!

What You’ll Be Doing

As a Duty Operations Manager, you will support the Senior Operations Manager in the day-to-day running of our letting’s services across a designated region of schools. This is a field-based leadership role focused on operational delivery, team support, and ensuring the highest standards of service.

You will take full ownership of regional operations in the Senior Manager’s absence and act as a key point of support in delivering performance, quality, and compliance in line with company expectations.

Operational Support & Leadership

Support all operational functions across school sites under the guidance and direction of the Senior Operations Manager.
Assist with rota coordination, staffing support, and delivery of consistent service standards.
Be regularly present in the field, including weekends, to maintain high visibility and support site teams.
Act as the designated Duty Manager across the region when scheduled, including full ownership of the operational service in the Senior Manager’s absence.
Carry out routine checks across sites, including file audits, cleanliness reviews, and safety compliance.
Support incident responses and ensure prompt communication with Senior Management.

Team Support & Daily People Management

Act as a first line of support to Operations Staff and Site Assistants, escalating concerns where necessary.
Support and coach site-based staff, including leading shift handovers, offering on-the-job training, and ensuring staff are following correct procedures.
Monitor day-to-day performance and flag any areas of concern to the Senior Operations Manager.
Contribute to the creation of weekly rotas and ensure correct staffing coverage at each site.
Support with onboarding new team members and training refreshers as directed.

Systems, Processes & Operational Compliance

Assist in the daily upkeep of operational systems to support compliance and tracking
Red Process: Monitor risk logs and help implement resolutions under supervision.
Key Log: Ensure site access is recorded accurately across all schools visited.
Bible Updates: Keep on-site information and updates aligned with real-time changes.
HR: Record and report absences, lateness, and availability for team members.
Booking/Rota Checks: Conduct daily reviews to confirm correct staffing vs. schedule alignment.

Financial Support & Payroll Coordination

Assist with preparing accurate weekly staff hours, rotas, and absence information for payroll purposes.
Ensure timely submission of payroll data to the Senior Manager or Head Office.
Work with the Senior Operations Manager to help manage staffing budgets and reduce unnecessary costs on-site.
Support in identifying and reporting potential cost efficiencies across operations.

Stakeholder Engagement & Service Delivery

Be a visible and professional point of contact on school sites during lettings hours.
Support the resolution of service complaints on-site, escalating where needed.
Ensure that customer and school satisfaction is prioritized through responsiveness, professionalism, and consistency.
Work closely with bookings and scheduling teams to ensure operational feasibility and service continuity.

Reporting & Documentation

Submit daily operational reports, including incident logs, shift summaries, and site updates.
Complete leavers forms, expense submissions, and any HR-related documentation accurately and on time.
Always maintain compliance with operational and safeguarding procedures.
Support transparent documentation and reporting in collaboration with the Senior Manager and Head Office.

What We’re Looking For

We need an engaging and energetic leader who thrives in a fast-paced environment and has experience managing multi-site operations. If you’re a people-first, hands-on manager with a passion for community-driven services, you’ll love this role!

⭐ Experience in a leadership role, delivering exceptional customer service.
⭐ A track record of scaling operations and managing large teams.
⭐ Proven ability to mentor and develop managers to bring out their best.
⭐ Strong operational experience, ideally within leisure, facilities, or a similar sector.
⭐ A proactive mindset with a passion for problem-solving and innovation.

Why Join Us?

Exciting Growth – Be part of a rapidly expanding company with a big vision.
Impactful Work – Help communities stay active and make a real difference.
Career Progression – Opportunities to grow and develop within the company.
Competitive Salary & Bonus – £27K-£29K + £2K performance bonus.
Total Package Value: £31,000
Car Allowance & Travel Expenses – We’ve got your travel covered! - £1200 plus 0.24p per mile
Variety & Flexibility – Every day is different, with hands-on fieldwork.

What You Need to Know Before Applying

This role requires an Enhanced DBS & Children's Barred List Check.
Evening & weekend work is required, as this is when our venues are busiest.
A full driving license and access to a vehicle are essential due to national travel.
Overnight stays may be required (expenses & accommodation covered).

Job Type: Full-time

Pay: £27,000.00-£29,000.00 per year

Benefits:

Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (required)

Work Location: On the road

Quick apply

Refine Your Search

incident manager jobs in peterborough, eng

Duty Operations Manager

Multi-Site General Manager

Operational Support Grade - HMP Whitemoor (Prison Support Role)

TRICARE Beneficiary Services Representative - Alconbury, UK

Retail Food Safety Manager

Site Manager

IT Service Desk Analyst

Housing Officer - Ipswich

ICQA Area Manager, ICQA

VAL Shift Manager

Assistant Quarry Manager

CCTV Investigator

Operations Technician

Technical Standards Manager

Logistics Supervisor

CCTV Team Leader

Senior Health and Safety Advisor

Site Manager

SHEQ Advisor

Hygiene Manager

I want to receive the latest job alerts for incident manager in peterborough, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected