Senior customer service Work, Jobs in Peterborough, Eng (with Salaries)

Senior Customer Experience Manager
Allison Homes —Peterborough
- Full-time
- Management
- Customer service
- English
- Free parking
- Employee assistance programme
Quick apply
4d
Senior Customer Service Advisor
Barclays —Peterborough
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
13d
Senior Property Administrator & Compliance Coordinator
Cozy Properties Ltd —Peterborough
- £15 - £17 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
Customer Assistance Representative - Peterborough
Enterprise Mobility —Peterborough
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
7d
Credit Controller
Insite Energy —Peterborough
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Microsoft Office
- Employee assistance programme
Quick apply
Senior Operations Manager
CUBIS Systems —Stamford
- Full-time
- Management
- Engineering
- ERP systems
- Referral programme
Quick apply
6d
Supplier and Contract Manager
HM Land Registry —Orton Longueville
- £45,514 a year
- Part-time
- Presentation skills
- Accounting
- IT
- Annual leave
13d
Operational Support Grade - HMP Whitemoor (Prison Support Role)
Ministry of Justice —Peterborough
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Duty Operations Manager
Edu-Lettings UK Ltd —Peterborough
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Training and Compliance Lead
Accent Group Ltd —Peterborough
- £48,397 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
12d
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Senior Business Officer - Registration Service
Cambridgeshire County Council —Huntingdon
- £31,537 - £33,699 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
1d
Major Projects Business Case Manager
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Mentoring
- Annual leave
Credit Controller
Access Platform Sales (APS) —Huntingdon
- £30,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Free parking
- Profit sharing
Quick apply
Planning Coordinator
Insite Energy —Peterborough
- £26,328 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Employee assistance programme
Quick apply
Senior Application Support Officer
Huntingdonshire District Council —Huntingdon
- £35,468 - £39,671 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Analysis skills
- Flexitime
7d
ECC Project Manager (Consultancy Management)
Anglian Water Services Ltd —Peterborough
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Work from home
Senior Facilities Co-Ordinator
Lifeplus Europe Ltd —St. Neots
- £40,000 - £45,000 a year
- Hybrid work
- Maintenance
- Travel
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
Parts Supervisor - Peterborough Audi
Vindis Group —Peterborough
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
Business Development Manager – Building Services
Elevate FM LTD —Peterborough
- £40,000 - £65,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
20h

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Senior Customer Experience Manager

Allison Homes
Peterborough

Quick apply

Job details

Permanent | Full-time
4 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Car scheme
Sick pay

Qualifications

Driving Licence
Management
Customer service
English
Construction experience

Full job description

We're looking for an experienced Senior Customer Experience Manager to join Allison Homes and help us achieve our ambition of being known as the homebuilder you can trust.

Reporting to the Customer Experience Director, you'll lead on customer escalations, support the regional Customer Experience team and work closely with operational teams to ensure customers receive an outstanding level of service throughout their homeownership journey.

What You'll Do

Manage and resolve customer escalations.
Drive customer satisfaction and 5-star service standards.
Support and develop Customer Experience team members.
Coordinate defect management and warranty resolution.
Work with site teams and subcontractors to deliver timely remedial works.
Analyse performance data and identify improvement opportunities.
Undertake quality assurance and customer inspections.
Deputise for the Customer Experience Director when required.

What We're Looking For

Experience in housebuilding, construction or residential property.
Strong customer service and complaint resolution skills.
Excellent communication and stakeholder management abilities.
Ability to manage competing priorities and work independently.
Full UK driving licence.

What We Offer

Competitive salary.
Car allowance (with option to join the company salary sacrifice car scheme).
Annual bonus opportunity.
25 days holiday (extending to 27 days holiday after two years of continuous service).
Pension Scheme.
Group Life Assurance.
Group Income Protection Scheme.
Smart Health Employee Assistance Programme.
Simply Health Cash Plan (opt in).
Allison Homes house purchase discount scheme.
Career development opportunities within a growing regional housebuilder.

Benefits:

Company pension
Employee discount
Free parking
Sick pay

Ability to commute/relocate:

Peterborough PE7 8FD: reliably commute or plan to relocate before starting work (required)

Experience:

New Build Residential sector?: 3 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

senior customer service jobs in peterborough, eng

Senior Customer Experience Manager

Senior Customer Service Advisor

Senior Property Administrator & Compliance Coordinator

Customer Assistance Representative - Peterborough

Credit Controller

Senior Operations Manager

Supplier and Contract Manager

Operational Support Grade - HMP Whitemoor (Prison Support Role)

Duty Operations Manager

Training and Compliance Lead

HR Advisor - Health and Social Care

Senior Business Officer - Registration Service

Major Projects Business Case Manager

Credit Controller

Planning Coordinator

Senior Application Support Officer

ECC Project Manager (Consultancy Management)

Senior Facilities Co-Ordinator

Parts Supervisor - Peterborough Audi

Business Development Manager – Building Services

I want to receive the latest job alerts for senior customer service in peterborough, eng

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