Customer experience manager Work, Jobs in Pillgwenlly, Nwp (with Salaries)

Comics & Gaming Store Manager
Sin City Comics & Gaming —Newport
- £27,000 a year
- Full-time
- Social media management
- Merchandising
- Organisational skills
- Employee discount
Quick apply
13d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Assistant Manager
Ottoway Services Limited —Newport
- Up to £30,000 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
- Health & wellbeing programme
- Employee discount
Quick apply
Experience Manager
Bodycare Retail Ltd —Cwmbran
- £31,000 - £34,500 a year
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
4d
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Business Manager
Fitness Factory Ltd —Newport
- £600 a week
- Full-time
- Hospitality
- Sales
- Business development
- Free parking
- Gym membership
Quick apply
9d
Sales Advisor
FlooringSuperstore.com —Newport
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
5d
Assistant Manager- Buyology Newport
Buyology —Newport
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Merchandising
- Conflict management
- Free parking
- Store discount
Quick apply
3d
Senior Account Manager - Bristol / South Wales
Yell —Newport
- £400,000 a year
- Full-time
- Business development
- Employee assistance programme
- Life insurance
2d
Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Newport
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Relationship Manager, Go.Compare
Future Publishing —Cardiff
- £35,000 - £40,000 a year
- Hybrid work
- Business development
- Contracts
- Flexible schedule
- Referral programme
Quick apply
Client Relationship & Account Manager
Pocket Intelligence Limited —Bristol
- £26,000 - £35,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Customer service
- English
- Free parking
- Annual leave
Quick apply
12d
Business Development Manager (BDM)
Chubb Fire & Security —Cardiff
- £26,000 - £45,000 a year
- Full-time
- CRM software
- Salesforce
- Business development
- Health & wellbeing programme
- Work from home
Quick apply
Progression Job Coach
Serco Plc —Newport
- £30,000 a year
- Full-time
- Communication skills
- Time management
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Newport
- Part-time
- Customer service
4d
Interim General Manager
Innoflate —Newport
- £32,000 - £36,000 a year
- Weekend availability
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
Sales Assistant at Tesco
The Entertainer at Tesco —Newport
- £11.15 - £12.71 an hour
- Temporary
- Merchandising
Quick apply
13d
General Manager
Inflata Nation —Cardiff
- £36,000 a year
- Weekend availability
- Management
- Customer service
- Team management
Quick apply
4d
Marketing Office Manager - Maternity Cover
The Celtic Collection —Newport
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee discount
Team Leader
Atlas Hotels —Newport
- £13.90 an hour
- Hotel
- Team management
- Guest services
- Employee discount
- Referral programme
Quick apply
10d

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customer experience manager jobs near pillgwenlly, nwp

Comics & Gaming Store Manager

Sin City Comics & Gaming -
Newport

Quick apply

Job details

Full-time
£27,000 a year
13 days ago

Benefits

Employee discount

Qualifications

Driving Licence
Stock ordering
Social media management
Merchandising
Assistant manager experience
Retail team management
Store management
Organisational skills
Customer support
Customer interaction
Stock replenishment
Stock coordination
Retail management
Leadership
Promotional planning
Team motivation leadership
Communication skills
Time management

Full job description

Job Summary

***It is an essential requirement that you must be have tcg experience and be able to play at least ONE of the major franchises and willing to learn others***

We are seeking an energetic and passionate Comics & Gaming Store Manager to lead our vibrant retail environment dedicated to comic books, tabletop games, trading cards games, and related merchandise. In this role, you'll oversee daily store operations, foster a welcoming atmosphere for enthusiasts and newcomers alike, and drive sales growth through exceptional team leadership. Your enthusiasm for pop culture, combined with strong management skills, will inspire your team to deliver outstanding customer experiences and maintain a dynamic, organized store that celebrates all things comics and gaming. This is an almost vocational role and your passion for reading comics or playing any number of tcg will be a necessity to survive. The service we provide customers is unique and exceptional. Without knowledge and passion this is not the job for such an individual.

Responsibilities

Lead and motivate a diverse small team, ensuring high levels of engagement, performance, and customer service excellence
Manage daily store operations including inventory control, merchandising, sales tracking, and ensuring compliance with company policies
Develop and implement strategies to increase sales, improve customer satisfaction, and promote new product launches or events
Oversee merchandising displays to create visually appealing environments that highlight featured products and themed promotions
Supervise stock replenishment, product ordering, and inventory management to maintain optimal stock levels
Cultivate a friendly atmosphere by engaging with customers, providing expert advice on comics and gaming products, and resolving any issues promptly
Coordinate the Organised Play programme for the store. You must be a proficient tcg player and will ensure all franchises are scheduled, promoted, planned and executed within the deadlines stipulated by the OP providers
Oversee all social media activity ensuring regular posts for events, new products and general trends are implemented.

Skills

Strong management background with experience supervising retail teams in a fast-paced environment - ESSENTIAL
Excellent communication skills
Proven leadership qualities with the ability to motivate staff and foster teamwork
Skilled in merchandising techniques to optimize product presentation and store layout
Exceptional organizational skills with attention to detail in inventory control and administrative tasks
Effective time management skills to prioritize responsibilities efficiently during busy periods
Knowledge of the comics and gaming industry trends, products, and community culture is mandatory
Demonstrated ability to handle customer inquiries professionally via social media, email or in person with excellent spoken etiquette

Join us as our Store Manager and be part of a lively community where your passion for pop culture can thrive! Your leadership will help create an exciting shopping experience that keeps fans coming back while fostering a fun, inclusive environment for all. We value energetic leaders who are ready to manage operations confidently while inspiring their team to deliver memorable moments every day.

This role requires full availability and flexibility. We open 7 days a week and run gaming nights 2 nights a week. The rota changes weekly due to the demands and nature of deliveries and events we run. The role is 35hrs per week and includes all Bank Holidays. We close New Years Day, Easter Sunday, Christmas Day and Boxing Day.

Pay: £27,000.00 per year

Benefits:

Employee discount

Ability to commute/relocate:

Newport NP20 1ED: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

What are your current circumstances? Are you working? Do you have a notice period? Please let us know your situation so we can understand your CV. Thankyou
It is a mandatory requirement for this role to be proficient at playing trading card games and be passionate about this industry. This is your opportunity to share with us what you play and for how long you have been playing.

Experience:

Assistant Manager/Manager: 2 years (required)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in pillgwenlly, nwp

Comics & Gaming Store Manager

Customer Service Advisor

Assistant Manager

Experience Manager

Assistant Conference and Events Manager

Business Manager

Sales Advisor

Assistant Manager- Buyology Newport

Senior Account Manager - Bristol / South Wales

Business Development Manager (BDM) - Newport- Circa 41k Package- 53k OTE Uncapped

Relationship Manager, Go.Compare

Client Relationship & Account Manager

Business Development Manager (BDM)

Progression Job Coach

Sales - Sales Advisor - UK

Interim General Manager

Sales Assistant at Tesco

General Manager

Marketing Office Manager - Maternity Cover

Team Leader

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