Customer experience leader Work, Jobs in Plymouth, Eng (with Salaries)

Team Leader
HM Courts and Tribunals Service —Plymouth
- £29,303 - £31,061 a year
- Part-time
- Presentation skills
- Travel
- Organisational skills
- Annual leave
14d
Team Leader
HM Courts & Tribunal Service —Plymouth
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
14d
General Manager
The Cider Press —Devonport
- £30,000 - £35,000 a year
- Full-time
- Bar
- Customer service
- Business development
- Employee discount
Quick apply
Seasonal Brand Ambassador
NEXT —Plymouth
- Part-time
- Customer service
- Employee discount
7d
Listing Officer
HM Courts & Tribunal Service —Plymouth
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Organisational skills
- Annual leave
- Employee discount
9d
Evening Sales Assistant
Dunelm —Plymouth
- £8.00 - £12.71 an hour
- Heavy lifting
- Merchandising
3d
Service Colleague (Express)
ASDA —Plymouth
- £13.10 - £15.64 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Retail Supervisor
Chartwells —Plymouth
- £15.03 an hour
- Full-time
- Customer service
- Supervising experience
- University
- Employee discount
Assistant Store Manager - Plymouth
Oak Furnitureland —Plymouth
- £44,700 - £49,950 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Front of House Supervisor
Armado Lounge —Plymouth
- £13.10 - £13.30 an hour
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
Quick apply
14d
Change Manager
Babcock International —Plymouth
- £33,900 - £42,400 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Leadership
- Annual leave
Hotel - Duty Manager
Premier Inn —Plymouth
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
7d
Retail Management Opportunities- Plymstock Area
Morrisons —Plymouth
- Hospitality
- Customer service
- Training & development
Quick apply
7d
Warehouse Operative Nights
Evri —Plymouth
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Graduate Management Trainee - Plymouth
Enterprise Mobility —Plymouth
- Full-time
- Customer service
- Bachelor's degree
- Team management
Retail Sales Advisor - 20 Hours
DFS —Plymouth
- £12.71 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
6h
Pre Operative Assessment and Outpatients Manager
Nuffield Health —Plymouth
- £51,000 a year
- Full-time
- Maintenance
- Team management
- Patient care
- Employee discount
- Gym membership
Team Leader
Labyrinth, Plymouth —Plymouth
- £13.21 an hour
- Weekend availability
- Hospitality
- Bar
- Supervising experience
Quick apply
3d
Business Development Manager (BDM) - Plymouth - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Plymouth
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Stock and Trade Assistant
Dunelm —Plymouth
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- Merchandising
- Planograms
3d

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Team Leader

HM Courts and Tribunals Service -
Plymouth

Apply Now

Job details

Permanent | Part-time | Full-time
£29,303 - £31,061 a year
14 days ago

Benefits

Annual leave
Company pension

Qualifications

Presentation skills
Organisational skills
Leadership
Team motivation leadership
Communication skills

Full job description

Details

Reference number

475566

Salary

£29,303 - £31,061

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Executive Officer

MOJ Grade EO

Contract type

Permanent

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

This position is based at Plymouth Combined, Plymouth, PL1 2ER. Torquay County Court, Torquay, TQ2 7AZ.

About the job

Job summary

Please refer to the Job Description

Job description

Proud to serve. Proud to keep justice going.

Our Team Leaders play a critical role in helping deliver justice, this role will enable you to demonstrate and develop your leadership skills. You are responsible for making sure your team deliver excellent administrative support and customer service to service users, judiciary and management.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. Were looking for individuals who are committed to public service and making a difference in peoples lives to deliver justice.

Your role

Leading your team, youll focus on the teams area of work, making sure that work is prioritised and organised and your team fully skilled to meet objectives. As an effective Team Leader, you recognise the importance of the teams overall wellbeing and can motivate your team to succeed.

You will contribute to the delivery of operational, performance and service standard targets and provide statistical data for the management team and judiciary. Your keen eye for detail and desire for continuous improvement is key to your success. Monitoring and analysing performance areas and trends, conducting ongoing reviews of procedures and work practices is essential, as is your ability to successfully recommend improvements, navigate change and manage the implementation of new initiatives and legislation.

This is a challenging and rewarding role, key to the smooth running of operational functions throughout HMCTS. Were committed to helping you develop your leadership skills, through our HMCTS leadership offer. This provides a wide range of activities from development programmes to accessible bite-size guides to help build your ability and confidence to lead, guide and inspire others.

Your skills and experience

Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
Experience of working in an administrative role in a customer-focussed environment
IT proficient with the ability to learn and adapt to different technologies and software packages.
Excellent communication, organisational and prioritisation skills

Please refer to the role profile attachment for more information.

Further details

New recruits to the Civil Service joining MoJ are expected to join at the band minimum.

These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.

We have 1 role available:

1 Permanent position based at either Torquay County Court or Plymouth Combined Court. Applications for part-time working will be considered; however, due to the nature of the role, the minimum working pattern is 30 hours per week over 4 days, one of which must be a Monday. The successful candidate will be required to travel between these locations occasionally. Additionally travel to Newton Abbot Magistrates' Court and Plymouth Magistrates' Court will also be required to provide cover when needed.

Skilled Worker Visa

This role is not eligible for new Skilled Worker visas in accordance with the current immigration rules.

From 22 July 2025, the Government introduced changes to the Skilled Worker visa route. The department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you are applying for this role and you have not held a Skilled Worker visa prior to the 22 July 2025 changes, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Person specification

Please refer to the Job Description

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership
Making Effective Decisions
Communicating and Influencing

Benefits

Alongside your salary of £29,303, HM Courts and Tribunals Service contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Access to learning and development
A working environment that supports a range of flexible working options to enhance your work life balance
A working culture which encourages inclusion and diversity
A Civil Service pension with an employer contribution of 28.97%
Annual Leave
Public Holidays
Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : SSCL Recruitment Enquiries Team
Email : [email protected]
Telephone : 0345 241 5359

Recruitment team

Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

https://jobs.justice.gov.uk/careers/JobDetail/20801?entityId=20801

Apply Now

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Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information