Insight manager Work, Jobs in Podington, Bdf (with Salaries)

Customer Insight, Voice and Influence Manager
Amplius —Rushden
- £53,200 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
4d
Kitchen Operations Trainer
Wells & Co. —Bedford
- £55,000 - £60,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
Quick apply
Operations Programme Manager
Lockheed Martin Corporation —Ampthill
- £80,000 - £100,000 a year
- Full-time
- PMP
- Engineering
- Analysis skills
- Employee assistance programme
- Employee discount
1d
Housing Team Leader
Community Led Initiatives —Bedford
- £27,000 - £32,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Project Support Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Powerpoint
- Data analysis skills
- Project management
- Annual leave
- Work from home
Reporting & Insight Support Manager
VolkswagenGroup —Milton Keynes
- Part-time
- Microsoft Excel
- Data analysis skills
- Communication skills
9d
Commercial Manager
Virgin Active —Northampton
- Up to £32,240 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Annual leave
- Employee discount
Maintenance Assurance Co-ordinator
Anglian Water Services Ltd —Huntingdon
- £35,000 a year
- Full-time
- Management
- Maintenance
- Continuous improvement
- Annual leave
8d
Lead Major Incident Manager
FCDO Services —Milton Keynes
- £48,801 - £53,697 a year
- Full-time
- Management
- Computer Science
- Microsoft Office
- Annual leave
7d
Account Manager
Safetykleen —Bedford
- £32,000 - £35,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
Operations Manager
Impact Food Group —Northampton
- Full-time
- Management
- Travel
- Organisational skills
- Annual leave
Quick apply
Operations Manager
ASDA —Rushden
- Full-time
- Customer service
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Relationship Manager (Guidance & Education Systems)
MaPS —Bedford
- £65,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
7d
Convenience Channel Executive
Weetabix —Burton Latimer
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Administrative experience
- Annual leave
Quick apply
10d
Regional Resolution Manager - North Counties
Peabody —Dunstable
- £50,000 a year
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
9d
Planning Assistant
GXO Logistics —Wellingborough
- £26,436 a year
- Monday to Friday
- Annual leave
- Employee assistance programme
10d
Operational Excellence Lead
Dawsongroup —Willen
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Business Intelligence Manager
North Northamptonshire Council —Kettering
- £59,077 - £62,879 a year
- Leadership
- Employee assistance programme
HR Business Partner
Copart —Bedford
- Remote
- Presentation skills
- Human resources
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Marketing Manager
cars hub uk ltd —Dunstable
- £10,000 - £120,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
13d

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Customer Insight, Voice and Influence Manager

Amplius -
Rushden

Apply Now

Job details

Full-time
£53,200 a year
4 days ago

Qualifications

Analysis skills
Communication skills

Full job description

Do you have experience using customer insight, data and engagement to improve services? Join Amplius as our Customer Insight, Voice and Influence Manager and help shape how we listen to, understand and respond to our customers.

You’ll lead the delivery of our Customer Influence Framework, working with teams across the organisation to turn insight into meaningful improvements, stronger customer experiences and better outcomes.

Salary: £53,200 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5.15pm

Location: Hybrid with a weekly presence in our Milton Keynes, Rushden, Peterborough or Boston office

Please Note: Travel will be required across all Amplius offices

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Lead the delivery and continuous improvement of Amplius’ Customer Influence Framework, embedding a customer-focused and insight-led culture across the organisation.
Develop customer insight frameworks, segmentation models, dashboards and analytical tools to support strategy, service design and decision-making.
Translate customer feedback, data and trends into clear recommendations that drive service improvements and better customer outcomes.
Develop inclusive approaches to capture customer voice, supporting co-design, scrutiny and participation activities across customer groups.
Ensure compliance with regulatory requirements, including Consumer Standards and Tenant Satisfaction Measures (TSMs), through effective data collection, analysis and reporting.
Build strong relationships across Amplius and with external partners to embed customer-led approaches and promote best practice in insight and engagement.

What we’re looking for

A professional housing qualification at CIH Level 4 or equivalent.
Significant experience in customer insight, engagement or service improvement within housing, public or regulated sectors.
Strong knowledge of customer segmentation, insight frameworks and engagement methodologies.
Experience delivering insight, reporting and dashboards to influence strategic decision-making.
Ability to interpret complex data and customer feedback to identify opportunities and deliver practical service improvements.
Strong analytical, communication and stakeholder management skills, with a customer-focused, proactive and collaborative approach.

Important - DBS clearance and right to work in the UK are essential requirements for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 9 August

Telephone interviews: 17 August

Interviews in Rushden: 21 August

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

insight manager jobs in podington, bdf

Customer Insight, Voice and Influence Manager

Kitchen Operations Trainer

Operations Programme Manager

Housing Team Leader

Project Support Officer

Reporting & Insight Support Manager

Commercial Manager

Maintenance Assurance Co-ordinator

Lead Major Incident Manager

Account Manager

Operations Manager

Operations Manager

Relationship Manager (Guidance & Education Systems)

Convenience Channel Executive

Regional Resolution Manager - North Counties

Planning Assistant

Operational Excellence Lead

Business Intelligence Manager

HR Business Partner

Marketing Manager

I want to receive the latest job alerts for insight manager in podington, bdf

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