Senior customer service representative Work, Jobs in Pontcanna, Crf (with Salaries)

Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Key Account Manager
Businessin Wales —Riverside ED
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Business development
Quick apply
7d
Senior Product Manager
Companies House —Cardiff
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
17h
Business Development Manager
Wilmington plc —Cardiff
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount
4h
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Bachelor's degree
- Analytics
Senior HR Employee Relations Business Partner
Public Sector Resourcing —Cardiff
- Full-time
- Hybrid work
- Project management
- Human resources
- Communication skills
- Free parking
- Annual leave
4d
Site Agent/Senior Site Agent
AmcoGiffen —Pontyclun
- £55,000 - £68,000 a year
- Full-time
- Civil engineering
- Management
- Engineering
- Annual leave
- Life insurance
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Newport
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
Sales Representative
Kwan Yick —Newport
- Full-time
- Travel
- In-person
- Retail sales
- Free parking
- Employee assistance programme
Quick apply
Payroll Officer (Full Time)
Gwent Police —Blaenau Gwent
- £30,333 - £32,610 a year
- Full-time
10d
Payroll Officer (Part time)
Gwent Police —Blaenau Gwent
- £30,333 - £32,610 a year
- Part-time
10d
Executive, Sales
AirAsia —Newport
- Full-time
- Sales
Senior Business Development Executive D&M
PCI Pharma Services —Tredegar
- Weekend availability
- Up to 50% travel
- Customer service
- Computer literacy
Entry Level Sales Development Representative (HF1353750)
Flourish —Cwmbran
- £30,000 a year
- Full-time
- CRM software
- Communication skills
- Time management
Quick apply
3d
Technical Sales
GAP Group —Avonmouth
- Full-time
- CRM software
- Travel
- In-person
Senior Security Engineer
Bridewell —Cardiff
- Full-time
- Hybrid work
- Travel
- Mentoring
- Scripting
Quick apply
Case Administrator Supervisor - Casualty Injury
DAC Beachcroft —Newport
- Computer literacy
- Analysis skills
- Supervising experience
Quick apply
12d
Quality, Environmental, Health and Safety Manager
Eriez —Bedwas
- £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Quality control
- Annual leave
Quick apply
3d
Civil Engineer
Amey Ltd —Saint Mellons
- Temporary
- Civil engineering
- Master's degree
- Annual leave
- Flexible schedule
Quick apply
3d
Chef - Fixed Term
BaxterStorey UK —Cwmbran
- £20 an hour
- Overtime
- Hospitality
- Management
- Cooking
- Employee assistance programme
- Employee discount
Quick apply
12d

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senior customer service representative jobs near pontcanna, crf

Health & Safety Officer

MS-Group Limited
Cardiff

Quick apply

Job details

£32,000 - £38,000 a year

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee discount

Qualifications

Driving Licence
Reporting of Injuries Diseases and Dangerous Occurrences Regulations (RIDDOR)
NEBOSH
Incident reporting preparation
Health and safety experience within manufacturing industry
Health and safety inspection
Risk management
Health and safety experience
Safety compliance inspections
COSHH compliance

Full job description

Job purpose

MS-Group is creating a new, standalone Health & Safety Officer role. Health and safety has, to date, been led by the Operations Director alongside their other duties. As the group has grown, this is no longer sustainable the business needs a dedicated specialist to own health and safety day to day, free up the Operations Director's time, and bring consistent, professional practice across all sites and branches.

The role is standalone there is no direct team but the Health & Safety Officer will work closely with a nominated Health & Safety representative in each part of the business, who help implement changes and actions locally, and with an external retained health and safety advisor that visits across the year to carry out formal risk assessments. The Officer is responsible for translating the outputs of both into practical, embedded improvement across the group.

Key responsibilities

Act as the group's day-to-day point of contact and owner for health and safety matters, working across all 3 office/production sites and 11 memorial branches.

Build and support a network of Health & Safety representatives one per part of the business providing them with guidance, training and clear actions so they can implement change locally.

Coordinate visits from the external Health & Safety body, ensure risk assessments are scheduled, hosted, and their findings understood by site teams.

Track, prioritise and follow up on actions arising from external risk assessments and internal audits, keeping a live risk register and reporting progress to the Operations Director.

Maintain and update the group's health and safety policies, procedures and site-specific risk assessments between external visits.

Carry out regular site visits, walk-arounds and spot checks across production sites and memorial branches to monitor compliance and identify emerging risks.

Manage accident, incident and near-miss reporting, including RIDDOR reporting where required, and lead on root-cause investigation.

Deliver or coordinate health and safety induction and refresher training for staff and representatives across the group.

Advise on specific risks relevant to production and workshop environments, including manual handling, machinery, dust and COSHH, as well as branch-based customer-facing risks.

Keep up to date with relevant UK health and safety legislation and ensure the group's practices remain compliant.

Report regularly to the Operations Director and senior leadership on health and safety performance, incidents and outstanding risk actions.

Promote a positive, practical safety culture across a geographically spread business.

Working relationships

Operations Director line manager; escalation point for resourcing, budget and strategic decisions.

Site/branch Health & Safety representatives the Officer's main delivery network; not direct reports, but the people who implement change locally.

External retained Health & Safety advisor visits across the year to complete formal risk assessments; the Officer manages this relationship and ensures findings are actioned.

Site and branch managers day-to-day contacts for compliance, incidents and local risk issues.

Person specification

Essential

NEBOSH General Certificate (or equivalent recognised health and safety qualification).

Some practical experience in a health and safety role, ideally 13 years, gained in a multi-site, production, manufacturing or retail environment.

Working knowledge of UK health and safety legislation, including the Health and Safety at Work Act 1974, RIDDOR, COSHH and manual handling regulations.

Confident, clear communicator, comfortable influencing and supporting non-specialist representatives and managers across the business.

Comfortable working independently in a standalone role, managing a varied workload without a specialist team around them.

Well organised, practical, and able to prioritise across multiple sites and competing demands.

Full, valid UK driving licence and willingness to travel regularly to sites and branches.

Desirable

Working towards, or holding, a NEBOSH Diploma.

Experience working with an external health and safety consultancy or auditing body.

Experience in a business with both production/workshop sites and customer-facing branches.

Salary and benefits

Salary of £32,000£38,000, dependent on experience.

Mileage for travel between sites and branches.

25 days annual leave plus bank holidays, which increases with length of service.

Health cash plan.

Access to our benefits platform with hundreds of great discounts, the gym scheme, cycle to work.

Funded professional development.

What MS-Group offers

A newly created, high-visibility role with genuine scope to shape how health and safety is run across the group. You'll have the backing of the Operations Director, a representative in every part of the business to help you implement change, and an external specialist body supporting the formal risk assessment side so you can focus on the practical, day-to-day work of keeping people safe.

Quick apply

Refine Your Search

senior customer service representative jobs in pontcanna, crf

Health & Safety Officer

Key Account Manager

Senior Product Manager

Business Development Manager

Senior Executive, Customer Success

Senior HR Employee Relations Business Partner

Site Agent/Senior Site Agent

Operational Support Officer

Sales Representative

Payroll Officer (Full Time)

Payroll Officer (Part time)

Executive, Sales

Senior Business Development Executive D&M

Entry Level Sales Development Representative (HF1353750)

Technical Sales

Senior Security Engineer

Case Administrator Supervisor - Casualty Injury

Quality, Environmental, Health and Safety Manager

Civil Engineer

Chef - Fixed Term

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