Field agent Work, Jobs in Pontefract, Wyk (with Salaries)

Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Partnership Manager
Novello Chartered Surveyors —Leeds
- From £30,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Work from home
Quick apply
6d
Research Associate in Swarm Robot Localisation, Mapping and Inspection
University of Sheffield —Sheffield
- £38,784 - £39,906 a year
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- C++
- Annual leave
- Employee discount
14d
Assistant Director of Compliance and Building Safety
Accent Group Ltd —Bradford
- £90,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
- Annual leave
- Employee discount
Call Centre Agent Bank
Fortrea —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Business Development Executive
Northstone Building Company —Leeds
- £15,000 - £17,500 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Business development
- Flexible schedule
Quick apply
1d
Business Development & Procurement Officer
Cedar Care Group —Bradford
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- Organisational skills
Quick apply
6d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Conveyancing Assistant
Reiss Solicitors Ltd —Bradford
- £18,000 - £24,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Land Consultant
WSP —Leeds
- Hybrid work
- Microsoft Office
- Project management
- Travel
Senior Acoustics Officer
Leeds City Council —Leeds
- £37,280 - £42,839 a year
- Full-time
- Project management
- No degree
- Mentoring
- Annual leave
Field Engineer Manager
Vishay Precision Group —Shipley
- Full-time
- Microsoft Powerpoint
- Management
- English
- Free parking
- Annual leave
Quick apply
Surveyor - Property & Asset Management
Carter Jonas —Leeds
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
10d
Business Development Manager – Property Auctions
The Auction Company —Leeds
- £70,000 - £90,000 a year
- Remote
- Sales
- Flexible schedule
Quick apply
SAP Order to Cash Specialist
Bakkavor —Leeds
- Computer Science
- Master's degree
- Bachelor's degree
- Employee discount
- Life insurance
Site Agent
JN Bentley —Leeds
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply
6d
SAP Record to Report Specialist
Bakkavor —Leeds
- Azure
- Computer Science
- Master's degree
- Employee discount
- Life insurance
9d
Sub Agent - Civils
Sisk —Pudsey
- Full-time
- Management
- Construction experience
Technical Service Engineer
Markem-Imaje —Bradford
- Hybrid work
- Travel
7d

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Customer Support Agent

Home Decor GB Ltd -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £24,785 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Life insurance
Sick pay

Qualifications

Microsoft Excel
Customer service
Sales administration
Organisational skills
Contracts
Account management

Full job description

Job Description

Home Decor Group is a leading supplier of contemporary bedroom furniture and kitchens to the DIY, construction, domestic and new-build markets.

At our modern facility in Sheffield we create stunning fitted wardrobes, sliding wardrobe doors and freestanding furniture, including a range of functional modular based storage solutions which are used in both home living and home office environments. See what we do here https://www.hdhc.com/.

We are currently recruiting a Customer Support Agent based in our Sheffield Head Office who will support the team in delivering first class service to our customers.

Great working environment within an established team and generous benefits Full time hours are 37.5 hours a week, Monday to Friday, with an early finish one day of the week on a rota basis. Some flexibility in the working of these hours would be considered.

The role would suit someone who is looking to start a career in customer service and full support and training will be given.

Starting salary is £24,785, increasing with experience

26 days holiday each year, plus bank holidays

Generous pension and life assurance schemes

Health Cash Plan

Free Parking

Employee discount

Main Purpose of the Role

· Support the Internal Account Manager with the day to day running of the customer accounts from ‘order call off to cash’.

Building and maintaining strong relationships based on trust, a sense of urgency, professionalism. You understand your customer’s needs and ensure that Home Décor meets and exceeds expectations.
Proactively manage the customer order banks through regular contact with sites and sales. Manage every stage of the order process via total ownership of each customer order from the point of call off to successful install.

· While accuracy is paramount, you will also work at a high pace at all times to ensure that agreed daily productivity targets are met and that all orders are entered on time, in full to the agreed schedule.

Key Responsibilities

· Accurately Process orders on internal Microsoft AX system.

Facilitate customer solutions and resolutions by bringing together cross functional stakeholders including Installation, Production/Warehouse, Planning, Logistics, Sales and Marketing.
Actively assist in the cash collection process by overseeing compliance from call off to the sign off process. Act as the first point of contact for escalated collection queries.
Source customer care reports for all accounts, monitoring any outstanding replacement/remedial works and closing them out promptly.

· Adhere to the company’s clear desk policy at the end of every day.

· Identify and share opportunities for efficiency and improved productivity within the order entry process.

Supporting the Accounts department with various enquiries including dealing with customer queries, credits and invoices appropriately.
Providing accurate information and data to both software systems – AX for order entry and Field Aware for installation planning.

Knowledge & Experience

Experience working within a similar role in Sales Administration would be desirable.
Retail or similar experience, giving experience of customer contact and working towards achieving excellent Customer Service.

Key Skills & Qualifications Required

Previous account management experience, preferably in the contract/building sector
Good communicator and a confident telephone manner.
· Attention to detail, task focus and accuracy.

· Excellent organisational and prioritisation skills, and able to work under pressure

· Understanding of the product and construction industry preferred.

· Able to work as part of a team as well as individually.

· Excel intermediate, comfortable working with ERP and scheduling systems, strong administration skills.

Home Decor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any characteristic protected by law.

Job Types: Full-time, Permanent

Pay: From £24,785.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Life insurance
Sick pay

Experience:

Microsoft Excel: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

field agent jobs in pontefract, wyk

Customer Support Agent

Revenue Protection Officer

Partnership Manager

Research Associate in Swarm Robot Localisation, Mapping and Inspection

Assistant Director of Compliance and Building Safety

Call Centre Agent Bank

Business Development Executive

Business Development & Procurement Officer

JUNIOR SALES CONSULTANT

Conveyancing Assistant

Land Consultant

Senior Acoustics Officer

Field Engineer Manager

Surveyor - Property & Asset Management

Business Development Manager – Property Auctions

SAP Order to Cash Specialist

Site Agent

SAP Record to Report Specialist

Sub Agent - Civils

Technical Service Engineer

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