It Work, Jobs in Potters Bar, Eng (with Salaries)

IT Support Engineer
AutoProtect Group —Harlow
- £35,000 - £40,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
14d
IT Specialist
AutoIdeal —Welwyn
- £900 a week
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
8d
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Hand tools
Quick apply
8d
IT Technician (Shop-based)
ITS Digital Ltd —Hertford
- £30,000 - £35,000 a year
- Full-time
- Software troubleshooting
- Windows
- Driving
- Free parking
- Bereavement leave
Quick apply
3d
One Desk IT (12-Month FTC)
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
IT Helpdesk Officer
Single Homeless Project —London
- £29,029.00 - £31,146.38 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Annual leave
- Employee discount
Quick apply
1st Line IT Support Engineer
Cardonet —London
- Customer service
- SharePoint
- Communication skills
- Referral programme
Senior IT Support Engineer - UK - Hybrid
Brave —London
- £100,000 - £120,000 a year
- Customer service
- JavaScript
- Organisational skills
Head of IT
Oaklands College —St Albans
- £53,475 - £58,432 a year
- Analysis skills
- No degree
- IT
- Gym membership
8d
IT Technician
Whitmore High School —Harrow
- £29,622 a year
- Full-time
- Windows
- IT
- School
- Annual leave
6d
IT Systems Analyst, Wembley Stadium
Delaware North —Wembley
- £36,000 a year
- Weekend availability
- Computer Science
- Customer service
- English
12d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Technical Support Engineer for Cybersecurity Startup
RoboShadow —Brentwood
- £26,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Travel
- IT
Quick apply
6d
IT Support Technician (Junior)
Proper Snacks —London
- Full-time
- Travel
- IT
- In-person
Quick apply
9d
IT & Business Systems Administrator
UNEEK CLOTHING Company Ltd —London
- From £30,000 a year
- Full-time
- Azure
- Computer Science
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
10d
Technical Support Assistant
JSM Group —Potters Bar
- Microsoft Word
- Civil engineering
- Microsoft Excel
Quick apply
13h
IT Systems Support Analyst (Interim)
Institute of The Motor Industry —Hertford
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- SharePoint
- In-person
- Work from home
- Life insurance
Quick apply
7d
IT 2nd Line Engineer
Southeastern Railway —London
- £35,000 a year
- Hybrid work
- Windows
- Annual leave
Quick apply
8d
IT Support Technician
MAL Contractors (Civil Engineering) Ltd —London
- £24,420.00 - £47,101.73 a year
- Temporary
- Software troubleshooting
- Customer service
- Windows
Quick apply
6h
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking

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IT Support Engineer

AutoProtect Group -
Harlow

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Referral programme

Qualifications

TCP
Azure
Software troubleshooting
Customer service
DHCP
AWS
IT support
DNS
ServiceNow
IT
TCP/IP
Communication skills
Active Directory
VPN

Full job description

Join our IT Team

We’re looking for a proactive and customer-focused IT Support Engineer to provide first and second-line support across the business.

You’ll be the go-to person for IT support, helping colleagues stay connected, productive, and secure while delivering an excellent support experience.

What you’ll do

Provide first and second-line IT support, acting as the primary point of contact for users and delivering excellent customer service.
Diagnose and resolve hardware, software, network, and Microsoft 365-related issues through remote and on-site support.
Manage service desk tickets, ensuring incidents and requests are logged, prioritised, resolved, or escalated within agreed service levels.
Administer user accounts, access permissions, password resets, and joiner/mover/leaver processes across Active Directory and Microsoft Entra ID environments.
Support the maintenance, monitoring, and continuous improvement of IT infrastructure, business systems, and security controls.
Assist with system upgrades, migrations, deployments, and technology projects, working closely with internal teams and third-party suppliers.
Maintain accurate technical documentation, knowledge articles, and support procedures to improve service delivery and knowledge sharing.
Identify recurring issues, contribute to service improvements, and ensure support activities are recorded effectively within ServiceNow.

What we’re looking for

✔ Experience troubleshooting hardware and software issues
✔ Knowledge of Windows, Microsoft 365,and IT support processes
✔ Strong communication and customer service skills
✔ Ability to prioritise and solve problems effectively

Desirable:

Active Directory / Azure AD / Entra ID
Networking (TCP/IP, DNS, DHCP, VPNs)
ServiceNow or ITSM tools
ITIL, CompTIA, Microsoft certifications
Exposure to AWS and cybersecurity best practices

You’ll thrive here if you are:

Customer-focused and approachable
Reliable and proactive
Adaptable and eager to learn
A team player who takes ownership

Our Values

Stronger Together | Bold | Respectful | Agile | Make it happen

If you enjoy solving problems, supporting users, and making technology work better every day — we’d love to hear from you. Apply now.

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Referral programme

Ability to commute/relocate:

Harlow CM19: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience managing user accounts and permissions?

Experience:

1st and/or 2nd line IT: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it jobs in potters bar, eng

IT Support Engineer

IT Specialist

IT User Support Technician

IT Technician (Shop-based)

One Desk IT (12-Month FTC)

IT Helpdesk Officer

1st Line IT Support Engineer

Senior IT Support Engineer - UK - Hybrid

Head of IT

IT Technician

IT Systems Analyst, Wembley Stadium

Technical Support Specialist

Technical Support Engineer for Cybersecurity Startup

IT Support Technician (Junior)

IT & Business Systems Administrator

Technical Support Assistant

IT Systems Support Analyst (Interim)

IT 2nd Line Engineer

IT Support Technician

IT Support Technician

I want to receive the latest job alerts for it in potters bar, eng

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