Customer service manager Work, Jobs in Prenton, Msy (with Salaries)

Service Manager
W R Davies Nissan Rhyl —Rhyl
- £37,700 - £60,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
Quick apply
Customer Service Manager
Fibre Nova Ltd —Liverpool
- £30,000 - £38,000 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
Quick apply
Customer Service & Insights Manager
Stellify —Liverpool
- £40,000 - £45,000 a year
- Full-time
- Management
- Mentoring
Quick apply
Head of Order to Delivery
Haier Europe —Birchwood
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Communication skills
Senior Customer Service Manager
Stellify —Wigan
- £60,000 a year
- Team management
Quick apply
Team Leader
Card Factory —Birkenhead
- £13 an hour
- Customer service
- Leadership
6d
Operations Manager - Aintree Racecourse - The Jockey Club Experiences
Levy —Liverpool
- £35,000 a year
- Full-time
- Customer service
- Food service experience
- Training & development
- Annual leave
- Employee assistance programme
Senior Loyalty Manager
Iceland —Deeside
- Full-time
- CRM software
- Analytics
- Employee discount
Customer Service Manager - Denbigh
Morrisons —Denbigh
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Business Development Manager (BDM) - Rhyl - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Rhyl
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Area Manager
North Area Managers —Liverpool
- £36,000 - £40,000 a year
- Weekend availability
- Sales
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount
8d
Digital Operations Change Manager
Iceland —Deeside
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Service Manager
The Riverside Group —Liverpool
- £37,113.94 a year
- Full-time
- Conflict management
- Training & development
12d
Assistant Manager
The Fragrance Shop —Liverpool
- Up to £12.45 an hour
- Part-time
- Customer service
- Merchandising
- Supervising experience
- Employee discount
Quick apply
9d
Coffee Shop Manager
Home Coffee —Prenton
- From £29,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Sales
- Employee discount
Quick apply
Assistant Store Manager
Footasylum —Wirral
- Customer service
- Human resources
- Recruiting
Business Development Manager (BDM) - Birkenhead - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Birkenhead
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Resource Centre Manager
Wirral Society Of The Blind & Partially Sighted —Birkenhead
- £28,690 a year
- Weekend availability
- Computer literacy
- Supervising experience
- Presentation skills
Quick apply
8d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
3d
Contact Centre Senior Operations Manager
Reed In Partnership —Liverpool
- £40,000 - £65,000 a year
- Full-time
- Spanish
- English
- Continuous improvement
- Annual leave
- Flexible schedule

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customer service manager jobs near prenton, msy

Service Manager

W R Davies Nissan Rhyl -
Rhyl

Quick apply

Job details

Full-time
£37,700 - £60,000 a year

Benefits

Company car
Company pension
On-site parking

Qualifications

Technical troubleshooting
Client engagement
Customer service
Upselling
Supervising experience
Customer relationship management
Spare parts inventory management
Customer support
Customer interaction
Team motivation leadership
Mechanical knowledge
Add-on sales

Full job description

Overview

We are seeking a dynamic and proactive Service Manager to lead our service team and ensure exceptional customer experiences. In this pivotal role, you will oversee daily operations, coordinate service activities, and foster a customer-centric environment. Your leadership will drive operational excellence, promote upselling opportunities, and uphold high standards of mechanical knowledge and customer service. This position offers a rewarding opportunity to influence service quality while managing a motivated team dedicated to delivering outstanding results.

Duties

Lead and motivate the service team to achieve performance goals and deliver top-tier customer service.
Oversee daily service operations, ensuring efficient workflow and adherence to safety standards.
Identify opportunities for upselling additional services or products to enhance customer satisfaction and revenue.
Maintain comprehensive mechanical knowledge to troubleshoot issues, guide technicians, and ensure quality repairs.
Manage warranty processing and handling procedures accurately during transactions, ensuring compliance with the brands along with company policies.
Foster strong relationships with customers by providing transparent communication, resolving concerns promptly, and ensuring their needs are met.
Monitor inventory levels of parts and tools, coordinating with procurement to maintain optimal stock levels.

Experience

Proven experience in service management or supervisory roles within a technical or retail environment.
Strong mechanical knowledge with the ability to understand complex systems and guide troubleshooting efforts.
Demonstrated ability in upselling techniques that increase revenue while enhancing customer satisfaction.
Excellent customer service skills with a track record of building positive client relationships.
Experience controlling warranty processing and transactions accurately and responsibly.
Leadership qualities that inspire teamwork, accountability, and continuous improvement.
Minimum 5 years experience in Service manager role

Join us in delivering exceptional service experiences! We value energetic leaders who thrive on motivating teams, solving technical challenges, and creating memorable customer interactions. If you’re passionate about elevating service standards and driving business growth through proactive management, we want to hear from you!

Pay: £37,700.00-£60,000.00 per year

Benefits:

Company car
Company pension
On-site parking

Work Location: In person

Quick apply

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Service Manager