Monitor Work, Jobs in Prestonpans, Eln (with Salaries)

Rent Adviser (Homelessness)
East Lothian Council —Haddington
- £16.70 - £17.84 an hour
- Temporary
- Hybrid work
- Customer service
- Driving
- Travel
- Work from home
6h
Assistant Report Coordinator
Charles River Laboratories —Tranent
- From £26,113.14 a year
- Full-time
- Sales
- Communication skills
- Free parking
- Employee discount
10d
People Business Partner - Hybrid
Had Fab —Tranent
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
Quick apply
Reuse & Community Workshop Lead
Home Basics —Walkerburn
- Up to £26,918 a year
- Temporary
- Social media management
- Presentation skills
- First Aid Certification
- Employee discount
Quick apply
Rent Adviser
East Lothian Council —Haddington
- £16.70 - £17.84 an hour
- Call to connect
- Hybrid work
- Customer service
- Driving
- Travel
- Work from home
6h
Club Operations CoOrdinator
Raith Rovers Football Club Ltd —Kirkcaldy
- From £25,500 a year
- Weekend availability
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
3d
Centre Host
Car Deal Warehouse —Newbridge
- Up to £10,574.72 a year
- 8 hour shift
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
Night Porter
Broxmouth Courtyard —Dunbar
- £14 - £16 an hour
- Full-time
- Bilingual
- Hospitality
- In-person
- Free parking
Quick apply
1d
Bakery Learning Partner
Bayne's the Family Bakers —Lochore
- £35,000 a year
- Full-time
- Hospitality
- Bakery
- Travel
- Store discount
- Employee discount
Quick apply
Team Manager – Learning Estate
East Lothian Council —Haddington
- £34.83 - £39.21 an hour
- Call to connect
- Hybrid work
- Project management
- In-person
- School
- Work from home
6h
Centre Host
Mercedes Benz of Edinburgh —Newbridge
- Up to £10,905.18 a year
- Part-time
- Customer service
- Driving
- In-person
- Store discount
- Annual leave
Quick apply
14d
Waking Night Support Worker
CareTech Group —Ormiston
- £27,976 - £33,259 a year
- Full-time
- Care plans
- Communication skills
- School
- Referral programme
Dog Walker
Brodies k9 training —Leven
- £400 - £700 a week
- Full-time
- Heavy lifting
- Customer service
- Driving
- Store discount
- Flexitime
Quick apply
11d
Suicide Prevention Officer
Change Mental Health —Edinburgh
- £30,768.10 a year
- Full-time
- Hybrid work
- Supervising experience
- Project management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
8d
Operations Advisor - part time (17.5 hrs per week)
Fife Housing Group —Dunfermline
- From £14,525 a year
- Part-time
- Hybrid work
- Administrative experience
- Data entry
- Phone etiquette
- Free parking
- Store discount
Quick apply
10d
General Manager
Western Nissan —Loanhead
- Up to £85,000 a year
- Full-time
- Management
- In-person
- Store discount
- Annual leave
Quick apply
Customer Service Advisor (Maternity Leave Cover ~1 Year Temporary Contract)
Walker Slater —Loanhead
- £15.50 - £16.00 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
Investigations Operations Leader
Department for Work and Pensions —Livingston
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
9d
Sustainable Mobility Planners (Varying grades)
Pell Frischmann —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
Reliability Technician
Tarmac —Dunbar
- Military
- Engineering
- Maintenance
- Employee discount
6d

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monitor jobs near prestonpans, eln

Rent Adviser (Homelessness)

East Lothian Council -
Haddington

Apply Now

Job details

Temporary
£16.70 - £17.84 an hour
6 hours ago

Benefits

Work from home

Qualifications

SVQ
Driving Licence
Customer service
Driving
Communication skills

Full job description

Vacancy Information

Hourly rate of pay: £16.70 - £17.84

Temporary for 16 months.
Days and Hours of Work:
Monday - Friday, 09:00-17:00
Flexi time is applicable, and starting and finishing times are flexible.
To start asap.

East Lothian Council is seeking a committed and customer focused Rent Adviser to support the delivery of an effective Rent Advice service concentrating on Homeless and Temporary Accommodation.

You will play a key role in collecting rent, reducing arrears, and providing high quality advice and support to customers who may be experiencing homelessness, financial hardship, or complex personal circumstances. The role requires proactive account management, early intervention, personal contact, and close working with colleagues and partner agencies to support sustainable outcomes.

Key Responsibilities

Contribute to the delivery of team objectives, plans, and performance targets
Collect rent income and reduce arrears through early intervention and appropriate recovery action
Identify customers experiencing difficulty paying rent and support affordable, sustainable repayment arrangements
Monitor and review rent accounts for homeless households, including those in temporary accommodation
Engage with customers through personal contact, telephone and written communication
Negotiate repayment plans and clearly explain the consequences of non payment
Provide advice and referrals on welfare benefits and income maximisation, including Universal Credit and the Scottish Welfare Fund
Deal with complex and sensitive customer enquiries, including vulnerability and challenging behaviour
Handle complaints and disputes in line with Council policy, escalating where appropriate
Maintain accurate records and use a range of systems and databases to investigate and resolve complex enquiries
Process refunds, transfers, and support the preparation of bad debt information
Mentor less experienced staff and contribute to continuous service improvement

About You

You will have experience in rent collection, homelessness services, housing, or debt advice, with a good understanding of welfare benefits and relevant legislation. You will be confident working with vulnerable customers, managing challenging situations, and achieving performance targets. Strong communication, organisational, and customer service skills are essential, along with the ability to work independently and professionally.

Home / Hybrid Working Consideration
Applications for home or hybrid working will be considered for this post in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview.

Please Note:
All home/hybrid workers must live in the UK. Where an application for home-working is supported, it will be subject to a satisfactory trial period. Employees will be expected to attend Council offices for the duration of induction, and be on site in East Lothian workplaces, as required. Employees with a hybrid working arrangement in place will be office based and able to work from home, with permission, on an ad hoc basis.

Job Details

As part of Team deliver an efficient and effective Rent Advice Section service to all Council tenants in East Lothian and commit to achieving the lowest level of current and former tenant rent arrears by minimising arrears and maximising income to ensure the Council has the finances to deliver quality Housing services by ensuring customers are fully supported throughout the process and in compliance with the rent recovery process.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
NC/SVQ Level 2/Higher or equivalent level of knowledge and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
As the duties of this role require you to effectively travel to successfully undertake the full remit of the role, you must hold a current driving licence and have access to a vehicle.*
(*Where a disability precludes you from obtaining a driving licence, ELC will take into account its responsibility to make reasonable adjustments to allow for your disability.)

Level 1 Disclosure Clearance
This role requires Level 1 Disclosure Clearance to allow access to the Public Sector Network. ELC will submit a Police Act Disclosure application on behalf of the preferred candidate and receipt of the subsequent certificate will be required prior to commencement.

Please note:
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on [email protected]

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Apply Now

Refine Your Search

monitor jobs in prestonpans, eln

Rent Adviser (Homelessness)

Assistant Report Coordinator

People Business Partner - Hybrid

Reuse & Community Workshop Lead

Rent Adviser

Club Operations CoOrdinator

Centre Host

Night Porter

Bakery Learning Partner

Team Manager – Learning Estate

Centre Host

Waking Night Support Worker

Dog Walker

Suicide Prevention Officer

Operations Advisor - part time (17.5 hrs per week)

General Manager

Customer Service Advisor (Maternity Leave Cover ~1 Year Temporary Contract)

Investigations Operations Leader

Sustainable Mobility Planners (Varying grades)

Reliability Technician

I want to receive the latest job alerts for monitor in prestonpans, eln

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