Customer support coordinator Work, Jobs in Prestwich, Gtm (with Salaries)

Commercial - Customer Excellence Coordinator
Finsbury Food Group —Whitefield
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Customer Care Coordinator
Public Library of Science —Manchester
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Relations Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
9d
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
4d
Support Office Coordinator
Mellors Catering Services Limited —Skelmersdale
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
4d
Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Reservations & Sales Coordinator
The Hunters at Walton Park —Preston
- Up to £12.71 an hour
- Part-time
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Customer Services Order fulfilment Coordinator
Apollo Scientific —Manchester
- £25,728 - £26,728 a year
- Full-time
- Oracle
- Microsoft Outlook
- Customer service
- Free parking
- Flexitime
Quick apply
4d
Customer Service co-ordinator
Haldane Group Careers —Salford
- Microsoft Excel
- IT
- Communication skills
- Employee discount
3d
Client Service Coordinator
Centre for Assessment —Manchester
- Up to £27,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
8d
Service Coordinator
Woodley Equipment Company Ltd —Bolton
- From £25,272 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
5d
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Annual leave
- Flexible schedule
Quick apply
3d
Sales & Service Coordinator
Webber Hughes Ltd —Heywood
- £29,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Work from home
Quick apply
1d
Customer Service Coordinator - Manchester
Rapport —Manchester
- £22,500 a year
- Part-time
- Employee assistance programme
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Coordinator
Pilgrim's Europe —Hyde
- Full-time
- Customer service
- IT
- Communication skills
Quick apply

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Commercial - Customer Excellence Coordinator

Finsbury Food Group -
Whitefield

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Customer service
Supply chain
Business processes
Microsoft Office
IT
Communication skills

Full job description

Location: Kara Foodservice, Manchester
Shift: Monday - Friday
Salary: Competitive + Benefits

We are looking for a Customer Excellence Co-ordinator to join our Customer Excellence team and support the delivery of outstanding customer service across our Foodservice operation.

Finsbury Food Group is a leading speciality bakery manufacturer. We constantly raise quality and efficiency standards, and build long-term relationships with major multiple retailers and the foodservice channel. The bread for your morning toast, ready for butter-spreading or egg-dipping. The candle-filled centrepiece for a memorable celebration. The buns, muffins and other treats that turn teatime into quality time. We make a large percentage of the UK’s sharing cakes from retailer own brands cakes, tray bakes through to party cakes like Caterpillar cakes This is what we do, and why we’re in business. Baking brilliance makes every day special.

This is a fantastic opportunity to join a fast-paced and supportive environment where you’ll gain exposure across customer care and supply chain activities while building valuable experience and developing new skills. Working within a close-knit team, you’ll play an important role in ensuring customers receive an efficient, professional, and seamless experience.

This is a hybrid role, offering a mix of home and site-based working, providing flexibility while still giving you the opportunity to collaborate closely with colleagues and build strong working relationships across the business.

This role offers plenty of variety and is ideal for someone who is eager to learn, build confidence, and develop their career within a growing business, with opportunities for progression and personal development.

This is what you’ll actually do!

You’ll act as a key point of contact for customers, supporting the day-to-day running of the customer care process and ensuring queries are handled professionally and efficiently. You’ll process customer orders accurately and in a timely manner, taking orders via telephone and email while ensuring all information is recorded correctly.

You’ll proactively communicate with customers regarding stock availability, transport updates, and any supply issues, ensuring expectations are managed and solutions are identified where needed. You’ll also investigate and resolve customer queries and complaints while maintaining a high level of service throughout.

Day to day, you’ll complete stock checks, carry out data validation, maintain accurate records and documentation, and communicate effectively with third-party suppliers and internal teams. You’ll build strong working relationships across departments and develop a strong understanding of products and business processes to support the wider team.

This is a busy role where priorities can change quickly, so you’ll need to be comfortable managing multiple tasks while maintaining attention to detail and delivering a positive customer experience.

Ideally this is you!

Strong communication and interpersonal skills with the ability to build effective relationships
Good IT skills, particularly Microsoft Office
Organised with the ability to manage multiple tasks and priorities
High attention to detail and accuracy
Positive and proactive with a willingness to learn
Comfortable building relationships with customers and colleagues
Strong problem-solving skills and a can-do attitude
Adaptable and able to work effectively in a fast-paced environment
Strong team player with a good work ethic

What’s in it for you?

Enhanced Maternity & Paternity Leave to allow quality time with your new arrival!
Enhanced Pension Scheme for our employees
Death in Service Benefit
Free Employee Assistance Programme (open to colleagues and their families)
Retail discounts accessible via our Benefits Hub platform!
Refer a Friend Scheme (up to £300 per referral – T&C’s dependent)
Employee Recognition Awards· Extensive Learning & Development opportunities (including opportunities for sponsored professional memberships and our own in-house development course!)
An opportunity to be part of a fantastic, growing organisation. Head over to our LinkedIn page to find out more!

Our vision is to be the leading specialty bakery group in the UK, and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals. We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please get in contact to learn more!

Quick apply

Refine Your Search

customer support coordinator jobs in prestwich, gtm

Commercial - Customer Excellence Coordinator

Customer Care Coordinator

Customer Relations Coordinator

Customer Service Coordinator

Client Services Coordinator

Support Office Coordinator

Service Coordinator

Business Support & Commercial Coordinator

Reservations & Sales Coordinator

Customer Services Order fulfilment Coordinator

Customer Service co-ordinator

Client Service Coordinator

Service Coordinator

Sales Coordinator

Customer Relationship Management Marketing Coordinator

Sales & Service Coordinator

Customer Service Coordinator - Manchester

Service & Transport Co-Ordinator

Customer Planning Coordinator

Customer Coordinator

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