Service manager Work, Jobs in Purfleet, Ess (with Salaries)

Resident Services & Scheduling Coordinator
NSM Services Limited —South Ockendon
- £32,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Contracts
- Free parking
- Annual leave
Quick apply
3d
Contracts Manager – Social Housing
Houghton Group —West Hanningfield
- £60,000 - £70,000 a year
- Full-time
- Continuous improvement
- Team management
- Contracts
- Free parking
- Annual leave
Quick apply
Sales Advisor
FlooringSuperstore.com —Thurrock
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
12d
Assistant Area Operational Manager
EMR Group —Erith
- Full-time
- Continuous improvement
- Quality control
- Training & development
- Annual leave
Quick apply
Branch Manager
Scania —Purfleet
- £80,000 a year
- Full-time
- Customer service
- Continuous improvement
- Travel
- Annual leave
- Employee discount
11d
General Manager
One Stop Hire Ltd —Erith
- Full-time
- Customer service
- Computer literacy
- Team management
- Annual leave
Quick apply
Customer Experience and Operations Manager
Love Velo —Holborn
- £35,000 - £45,000 a year
- Full-time
- CRM software
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
12d
HR Advisor (Recruitment & HR Operations)
Valley Provincial Limited —Dartford
- £40,000 - £45,000 a year
- Full-time
- Human resources
- Recruiting
- Contracts
- Profit sharing
- Gym membership
Quick apply
5d
Junior Sales Manager
Marble Partners —Islington
- £35,000 - £75,000 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
13d
Client Account Manager
FSE Digital —Great Baddow
- £30,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
5d
Warehouse Days Supervisor
Savona Foodservice —Barking
- £33,830 a year
- Full-time
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
9d
Account Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Business development
- Leadership
- Work from home
Quick apply
7d
General Manager
Jobs In. Fitness —Billericay
- £45,000 - £50,000 a year
- Sales
- Business development
- Continuous improvement
Quick apply
Operations Manager
Safetykleen —Maidstone
- £60,000 - £72,000 a year
- 8 hour shift
- Customer service
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Manager
International Workplace Group plc —Dartford
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
11d
School Business Manager
The Mead School —Royal Tunbridge Wells
- £50,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Operations Manager
BaxterStorey —Dartford
- Up to £65,000 a year
- Mentoring
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
6d
Mobile Operations Manager
Network Rail —Upminster
- £53,788 a year
- Full-time
- Computer literacy
- Analysis skills
- Conflict management
- Annual leave
- Employee discount
2d
Operations Manager
Elior UK —Chelmsford
- £55,000 a year
- Full-time
- Customer service
- Recruiting
- Contracts
Quick apply

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Resident Services & Scheduling Coordinator

NSM Services Limited -
South Ockendon

Quick apply

Job details

Permanent | Full-time
£32,000 - £40,000 a year
3 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Project coordination
Microsoft Office Suite
Appointment booking and call handling
Client services
Contracts
Household contractor coordination
Outbound calling
Communication skills

Full job description

Resident Services & Scheduling Coordinator

NSM Services Limited

Location: South Ockendon, Essex

Salary: £32,000 - £40,000 per annum (depending on experience)Full-Time | Monday to Friday | 5 Days per Week

Permanent Position

About Us

NSM Services Limited is a family-run business delivering high-quality maintenance, repairs and refurbishment services within the social housing sector. We pride ourselves on providing exceptional customer service to residents while supporting our clients through efficient contract delivery.

Due to continued growth, we are looking for a highly organised and proactive Resident Services & Scheduling Coordinator to join our team.

This is an excellent opportunity to join a growing family-run business where your contribution will be recognised and rewarded. We are looking for an ambitious individual who wants to develop their career within the social housing and property maintenance sector.

The Role

As the first point of contact for many residents, you will play a vital role in ensuring appointments are arranged efficiently, operatives are scheduled effectively, and customer expectations are managed professionally.

You will be responsible for maintaining excellent communication with residents, coordinating appointments for operatives, updating works programmes, and helping ensure the smooth day-to-day running of our office.

Key Responsibilities

· Contact residents to arrange and confirm appointments for maintenance and refurbishment works.

· Coordinate operatives' diaries to maximise productivity and minimise missed appointments.

· Update and manage work schedules, programmes and client systems.

· Liaise with site managers, supervisors and operatives regarding upcoming works.

· Maintain accurate records of resident communications and appointments.

· Handle inbound and outbound telephone calls professionally.

· Resolve scheduling issues and respond proactively to resident enquiries.

· Monitor completed works and update internal systems.

· Assist with administrative duties to support the wider contract team.

· Help ensure contractual KPIs and customer satisfaction targets are achieved.

· What We're Looking For

· Essential Skills & Experience

· Previous experience within social housing, property maintenance, construction, repairs, scheduling, or customer service.

· Excellent telephone manner and communication skills.

· Strong organisational and administration abilities.

· Ability to manage multiple priorities in a fast-paced environment.

· Good knowledge of Microsoft Office, including Outlook, Excel and Word.

· Strong attention to detail.

· Positive, professional and proactive attitude.

· Desirable

· Experience using repairs management or scheduling software.

· Knowledge of social housing maintenance contracts.

· Experience working for a contractor delivering planned works or responsive repairs.

· Understanding of KPI-driven environments.

· Experience liaising directly with residents and managing appointments.

· Career Development & Growth Opportunities

At NSM Services Limited, we believe our people are our biggest asset. As a growing family-run business, we are committed to recognising talent and promoting from within whenever possible.

This role offers genuine opportunities for career progression and development. We are looking for someone who wants more than just a job. We want an individual who is eager to build a long-term career with us and play an important role in our continued growth.

Potential progression opportunities include:

Senior Scheduler

Contract Coordinator

Resident Liaison Officer

Office Manager

Contract Administrator

Project Coordinator

Contract Manager

We provide ongoing support, training, mentoring and the opportunity to take on additional responsibilities as the business expands.

What We Offer

· Competitive salary.

· Long-term job security.

· Career progression opportunities.

· Ongoing training and development.

· Supportive and friendly family-run business environment.

· Company pension scheme.

· Paid annual leave.

· Recognition for hard work and commitment.

· Opportunity to grow with a rapidly expanding business.

Why Join NSM Services Limited?

At NSM Services Limited, every team member makes a difference. We value dedication, teamwork, professionalism and excellent customer service. You will be joining a company where your efforts are appreciated, your ideas are welcomed, and your career development is encouraged.

If you are organised, customer-focused, and looking for a long-term opportunity within the social housing sector, we'd love to hear from you.

Apply Today

Please submit your CV along with a short covering statement outlining your relevant experience and why you would be a great addition to the NSM Services Limited team.

Pay: £32,000.00-£40,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in purfleet, ess

Resident Services & Scheduling Coordinator

Contracts Manager – Social Housing

Sales Advisor

Assistant Area Operational Manager

Branch Manager

General Manager

Customer Experience and Operations Manager

HR Advisor (Recruitment & HR Operations)

Junior Sales Manager

Client Account Manager

Warehouse Days Supervisor

Account Manager

General Manager

Operations Manager

Customer Service Manager

School Business Manager

Operations Manager

Front of House Manager

Mobile Operations Manager

Operations Manager

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