Change manager Work, Jobs in Purley Way, Gtl (with Salaries)

Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
Resident Liaison Officer
Sutton Housing Society —Sutton
- £17,649 a year
- Part-time
- Microsoft Office
- Driving
- In-person
- Annual leave
- Work from home
Quick apply
11d
Local Communications Officer – South London
Metropolitan Police —Sutton
- £40,519 a year
- Full-time
- English
- Communication skills
PA/Operations Role (Requires 5+ years 1: 1 PA experience)
HJ Property Management —London
- £30,000 - £37,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
National Police Chiefs' Council - Strategic Intelligence Researcher NKCC
Metropolitan Police —London
- £33,219 - £36,228 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
People Enablement Specialist
The Keyholding Company —London
- £40,000 - £45,000 a year
- Full-time
- Human resources
- AI
- Leadership
- Work from home
- Employee assistance programme
Quick apply
EMEA Global Markets Change Management Project Manager, London
Bank of America —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Senior Change Manager
GSMA —London
- Full-time
- English
- Microsoft Office
- Project management
7d
Change Manager
Macquarie Group Limited —London
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Work from home
HR & People Professionals (All Levels) - UK Wide
Concept AI Ltd —London
- £28,000 - £120,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Human resources
- Work from home
Quick apply
National Police Chiefs Council - Performance Management Committee Coordinator
Metropolitan Police —London
- From £83,589 a year
- Full-time
- Hybrid work
- Travel
- Flexitime
- Sick pay
12d
Public Relations & Communications Manager
SureCare Guildford & Woking —Guildford
- £40,000 - £42,000 a year
- Full-time
- Social media management
- English
- Project management
- Free parking
Quick apply
6d
CEO COO – Legal Change Project Manager
Deutsche Bank —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Employee discount
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Workplace & Facilities Assistant (18 Hours per week)
Superdrug —Croydon
- Customer service
- Front desk
- IT
- Store discount
- Employee discount
Senior Change Manager - Technology
RELX —London
- Full-time
- AI
- Communication skills
- Employee discount
- Flexible schedule
P&Q Admin Officer - National Security Division
HM Prison & Probation Service —Croydon
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
6d
Project & Change Manager
Bupa —London
- £62,600 - £65,000 a year
- Full-time
- PMP
- Hospital
- Project management
- Employee discount
- Life insurance
Quick apply
5d
Manager, Change Management - London
Gate One —King's Cross
- Hybrid work
- Communication skills

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Head of Enforcement

Hozah
Croydon

Quick apply

Job details

Permanent | Full-time
From £50,000 a year

Benefits

Discounted or free food
Work from home
Transport links
On-site parking

Qualifications

Supervising experience

Full job description

Location: Croydon, UK, with flexible remote working options

Reports to: Senior Leadership Team (COO, CFO or CEO)

About Hozah

Hozah is a tech-led parking and mobility business transforming the way car parks are managed, administered and enforced. Through automated systems, data-led decision-making and a commitment to compliance, Hozah supports operators, clients and motorists with efficient, transparent and scalable parking administration services.

Role Overview

We are seeking a methodical, commercially aware and compliance-focused Head of Enforcement to lead the enforcement function across UK Parking Administration. This role will be responsible for the effective management of appeals, compliance activity, PCN performance, debt recovery oversight and legal partner relationships, ensuring the function operates efficiently, fairly and in accordance with all applicable legislation, industry codes and accredited body requirements.

Key Responsibilities

Lead, support and develop the Appeals and Compliance Specialists, ensuring the team has the training, guidance and structure required to deliver high-quality outcomes.
Monitor team capacity, workload and resourcing requirements, identifying risks and recommending appropriate operational adjustments.
Audit team performance against agreed standards, internal controls and relevant compliance requirements.
Maintain up-to-date knowledge of applicable legislation, regulatory requirements and the standards set by relevant accredited bodies, ensuring changes are reflected in internal processes and guidance.
Oversee the performance of Parking Charge Notices issued across UKPA-managed sites, using data to identify trends, anomalies, risks and opportunities for improvement.
Flag site-level or process-related issues that may impact enforcement performance, compliance, customer outcomes or commercial results.
Maintain close working relationships with debt recovery and legal partners, ensuring performance is monitored, reported and challenged where appropriate.
Provide clear and regular reporting to senior stakeholders on enforcement performance, appeals trends, compliance activity, debt recovery outcomes and legal escalation activity.
Work across departments to resolve issues and improve end-to-end enforcement processes.
Drive continuous improvement across the enforcement function, ensuring processes are documented, scalable, auditable and aligned with business objectives.

Skills and Experience

Experience leading or supervising an operational, compliance, appeals, enforcement or administration team.
Strong understanding of PCN lifecycle management, appeals handling, compliance controls, debt recovery or related parking industry processes.
Highly analytical, with the ability to interpret operational data, identify patterns and translate findings into practical process improvements.
Excellent attention to detail and a structured approach to documentation, quality assurance and audit readiness.
Confident stakeholder manager, able to build effective relationships with internal teams, external partners and senior leadership.
Clear and professional communicator, with the ability to explain complex operational or compliance matters in a concise and practical way.
Comfortable working in a fast-paced, scaling environment where priorities may change and processes need to evolve quickly.
A fair, proportionate and customer-aware approach to enforcement, balancing commercial performance with compliance and reputational risk.

What We Offer

A senior operational role with direct influence over a critical business function.
The opportunity to shape and improve enforcement processes within a growing, technology-led parking business.
A collaborative environment where practical thinking, ownership and continuous improvement are valued.
Free food and drink (breakfast and lunch options) in the office every day

Pay: From £50,000.00 per year

Benefits:

Discounted or free food
On-site parking
Transport links
Work from home

Application question(s):

1. Are you legally entitled to work in the UK without employer sponsorship?
2. Will you now, or in the future, require visa sponsorship to work in the UK?
3. What are your salary expectations for this role (annual, GBP)?
4. What is your current notice period or earliest available start date?
5. Are you familiar with the regulatory requirements and standards set by accredited bodies relevant to UK parking enforcement (e.g. BPA, IPC)?
6. Describe your experience managing appeals handling and compliance controls within a regulated or audited environment.
7. Do you have experience overseeing or working closely with debt recovery providers or legal partners?
8. Give an example of how you have used operational data to identify a trend, risk, or compliance issue and turned it into a practical process improvement.

Work Location: Hybrid remote in Croydon CR0 6SR

Quick apply

Refine Your Search

change manager jobs in purley way, gtl

Head of Enforcement

Resident Liaison Officer

Local Communications Officer – South London

PA/Operations Role (Requires 5+ years 1: 1 PA experience)

Sr Manager, UK Operations, London LHR

National Police Chiefs' Council - Strategic Intelligence Researcher NKCC

People Enablement Specialist

EMEA Global Markets Change Management Project Manager, London

Senior Change Manager

Change Manager

HR & People Professionals (All Levels) - UK Wide

National Police Chiefs Council - Performance Management Committee Coordinator

Public Relations & Communications Manager

CEO COO – Legal Change Project Manager

Operations Manager

Workplace & Facilities Assistant (18 Hours per week)

Senior Change Manager - Technology

P&Q Admin Officer - National Security Division

Project & Change Manager

Manager, Change Management - London

I want to receive the latest job alerts for change manager in purley way, gtl

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