Field communications engineer Work, Jobs in Quinton, Wmd (with Salaries)

2nd Line Support Engineer- Permanent
Focus Group —Birmingham
- £28,000 - £31,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Conflict management
- Computer networking
Quick apply
Product and Pricing Data Administrator
nGeneration —Tipton
- £25,272 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
Battery Disassembly and Test Technician
EMR UK —Birmingham
- Forklift
- Quality control
- Mechanical knowledge
- Annual leave
14d
Field Service Engineer
Probrand Ltd —Birmingham
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
FIELD SERVICE ENGINEER
Bucci Industries —Birmingham
- Up to £35 an hour
- CRM software
- Engineering
- Maintenance
Quick apply
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
Quick apply
IT Support Technician
Chess & Cheese Ltd —Coventry
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Maintenance
- Analysis skills
- Analytics
Quick apply
1d
Repairs Co-ordinator
JHK-Hall & Kay Fire Services Ltd —Birmingham
- Full-time
- Computer literacy
- Bachelor's degree
- In-person
Quick apply
Field Service Engineer
NoteMachine UK Ltd —Birmingham
- From £39,353 a year
- Weekend availability
- Customer service
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Field Service Engineer - Surgical Workplaces
Getinge Ltd. —Birmingham
- CRM software
- Maintenance
- Microsoft Office
- Employee assistance programme
- Employee discount
Reactive Works Planner
Rightio Subcontractor Ltd —Oldbury
- £26,436.80 - £27,183.00 a year
- Full-time
- Time management
Quick apply
Programme Director
Safran —Wolverhampton
- Full-time
- Management
- Continuous improvement
- Contracts
IT Infrastructure Support Specialist
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Communication skills
Site Engineer (Civil)
T Vaughan Ltd —Walsall
- Temporary
- AutoCAD
- Engineering
- Electrical experience
- Free parking
Quick apply
Field Manager
Otis —Birmingham
- Full-time
- Organisational skills
- Construction experience
- Leadership
Network Engineer- Meraki
Focus Group —Birmingham
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- Scripting
Quick apply
Operations & Continuous Improvement Intern - 13 Month Placement
Eaton —Redditch
- Bachelor's degree
- Continuous improvement
- Manufacturing
Business Development Executive
Neu Servo Repairs Ltd —Bromsgrove
- From £45,000 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
7d

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2nd Line Support Engineer- Permanent

Focus Group -
Birmingham

Quick apply

Job details

£28,000 - £31,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Incident management
Stakeholder collaboration
Case record updates
Microsoft Exchange
Network infrastructure
Firewall
Service restoration
Continuous improvement
Network support
Customer support
Root cause analysis
Fault diagnosis and repair
Communication skills
Remote diagnostics

Full job description

2nd Line IT Support Engineer

Location: Birmingham Hybrid

Salary: £28k - £31k

Shift pattern: between the hours of 7am-7pm

(Job Level internal reference: Associate)

At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions.

We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies.

This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex technical issues, taking ownership from initial diagnosis through to resolution.

Key Responsibilities

Own and manage escalated support cases through to resolution.
Troubleshoot issues across Microsoft 365, Windows, Active Directory, networking and infrastructure environments.
Work closely with customer IT teams, Field Engineers, 3rd Line Support and external suppliers.
Escalate cases appropriately, providing clear technical handovers and documentation.
Contribute to root cause analysis, problem management and continuous service improvement.
Maintain accurate case records and ensure service levels are met.

Requirements

Strong experience supporting Windows Desktop operating systems.
Experience troubleshooting Outlook, Exchange and Microsoft 365.
Working knowledge of Active Directory, Group Policy, DNS, networking, backup solutions, virtualisation, firewalls and routers.
Strong troubleshooting and remote diagnostic skills.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Excellent communication skills and a collaborative approach to problem solving.
Experience with Cisco or Fortinet technologies, Mac OS, Linux, Veeam, VoIP, SQL or wider networking technologies would be advantageous.

Benefits

This is an excellent opportunity for a technically capable engineer who enjoys solving complex problems, working with other IT professionals and taking ownership of challenging escalations within a supportive and growing technology business.

Apply today to join Focus Group and help deliver exceptional IT services to our customers.

Quick apply

Refine Your Search

field communications engineer jobs in quinton, wmd

2nd Line Support Engineer- Permanent

Field Service Coordinator

Product and Pricing Data Administrator

2nd Line Engineer - Support

Battery Disassembly and Test Technician

Field Service Engineer

FIELD SERVICE ENGINEER

IT Field Engineer

IT Support Technician

Repairs Co-ordinator

Field Service Engineer

Field Service Engineer - Surgical Workplaces

Reactive Works Planner

Programme Director

IT Infrastructure Support Specialist

Site Engineer (Civil)

Field Manager

Network Engineer- Meraki

Operations & Continuous Improvement Intern - 13 Month Placement

Business Development Executive

I want to receive the latest job alerts for field communications engineer in quinton, wmd

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