It manager Work, Jobs in Rayleigh, Ess (with Salaries)

Outpatients Contact Centre Technology Manager
Mid and South Essex NHS Foundation Trust —Basildon
- £57,528 a year
- Full-time
- Continuous improvement
4d
Group IT Manager
Profitlink Group —Dartford
- £50,000 - £60,000 a year
- Communication skills
12d
Technology Operations Manager
Mr Lender —Loughton
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
5d
Manager of Network Engineering - UK
ABACUS —Sittingbourne
- Writing skills
- Analysis skills
- Presentation skills
Quick apply
IT Technical Project Manager/BA
London Borough of Barking and Dagenham —London
- Communication skills
1d
Team PA & Administrator (Project Manager & Systems Thinker)
Medic Footprints —Aylesford
- £15 - £18 an hour
- Part-time
- Hybrid work
- CRM software
- Project management
- In-person
Quick apply
13d
IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Analytics
Quick apply
Service Delivery Manager (Based in Whitehaven, Cumbria)
Tialis —Dartford
- Full-time
- Continuous improvement
- In-person
- Training & development
Quick apply
IT Applications Lead
Leonardo UK Ltd —Basildon
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Flexible schedule
- Referral programme
Data Centre Supervisor
ONNEC Group —Harlow
- £40,000 - £46,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
Quick apply
Operational Lead - ServiceNow
Laing O'Rourke —Dartford
- Continuous improvement
- Communication skills

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it manager jobs near rayleigh, ess

Outpatients Contact Centre Technology Manager

Mid and South Essex NHS Foundation Trust -
Basildon

Apply Now

Job details

Full-time
£57,528 a year
4 days ago

Qualifications

IT management
Internal department liaison
IVR
Continuous improvement

Full job description

As the Contact Centre Technology Manager you will be responsible for the end-to-end design, performance, resilience, governance and continuous improvement of contact centre technology systems supporting patient access across Mid and South Essex NHS Foundation Trust.

It will be your responsibility to provide specialist expertise in telephony systems, Interactive Voice Response (IVR), digital access channels, chatbot technology, Workforce Management (WFM), quality monitoring, call recording and reporting solutions.

Acts as the principal link between operational services, Digital teams, Information Governance, IT Services and external technology suppliers, ensuring technology solutions support safe, efficient and patient-centred access to services.
Responsible for translating highly complex operational requirements into effective technical solutions, leading technology-enabled service improvements, driving adoption of digital technologies and ensuring systems remain robust, secure and fit for purpose.
Operates as the Trust's subject matter expert for Outpatient contact centre technology and provides specialist advice on the development and optimisation of patient access systems.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Apply Now

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it manager jobs in rayleigh, ess

Outpatients Contact Centre Technology Manager

Group IT Manager

Technology Operations Manager

Manager of Network Engineering - UK

IT Technical Project Manager/BA

Team PA & Administrator (Project Manager & Systems Thinker)

IT Support Manager

Service Delivery Manager (Based in Whitehaven, Cumbria)

IT Applications Lead

Data Centre Supervisor

Operational Lead - ServiceNow

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